Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

John Bannister
Patient with me answering questions and quickly returned calls.
Liz Finn
As a first time home buyer, I knew absolutely nothing about the loan process. Mack made everything so easy and explained everything to me. It can be an overwhelming time purchasing a house and he really was there during every step of the process. He even would answer text messages at 9:00 at night on a Sunday!! – what a guy. He is such a hard worker and was such a pleasure to work with. I would ...As a first time home buyer, I knew absolutely nothing about the loan process. Mack made everything so easy and explained everything to me. It can be an overwhelming time purchasing a house and he really was there during every step of the process. He even would answer text messages at 9:00 at night on a Sunday!! – what a guy. He is such a hard worker and was such a pleasure to work with. I would definitely refer Mack to any of my friends purchasing a home. Thanks Mack! You are amazing! Read MoreRead Less
Jeff Petrucci Jr.
Mack has made my loan experience nothing short of perfect. Being a first time home buyer, I knew next to nothing about the loan process and was quite frankly intimidated by it. Mack instantly made me feel at ease and completely comfortable every step of the way. His knowledge, customer service skills, and follow through are superior. I truly could not have asked for a more flawless loan ...Mack has made my loan experience nothing short of perfect. Being a first time home buyer, I knew next to nothing about the loan process and was quite frankly intimidated by it. Mack instantly made me feel at ease and completely comfortable every step of the way. His knowledge, customer service skills, and follow through are superior. I truly could not have asked for a more flawless loan experience. Mack is the only banker I will ever be using!Read MoreRead Less
Jennifer Swack Real Estate Professional
Mack is certainly on top of his game for lending! I appreciate his follow up and constant contact.
Kristen Todd
Mack is AWESOME!!! He helped my husband and I get our home! He worked with us and explained each step in terms that we could understand! He gave us great advice to get us to where we are today! He would get in contact with us very often to make sure we had no questions and to keep us on track with our timeline. We are now happy homeowners and we are so grateful for everything he did for us!
Irma Jones Real Estate Professional
It was wonderful working with Mack on a mortgage loan. He kept me informed and provided any information I needed or questioned.
Joseph Baker
Mack was awesome! And extremely helpful. This is my first home and also not great with the computer is an understatement!
He was able to help too keep me on task and moving forward.
This sending email probably wouldn't have happened if it wasn't for this him and this whole home buying process.
:-).
If you're ever in Niagara falls Mack. Find me. We'll get a beer or few.
Thanks for ...Mack was awesome! And extremely helpful. This is my first home and also not great with the computer is an understatement!
He was able to help too keep me on task and moving forward.
This sending email probably wouldn't have happened if it wasn't for this him and this whole home buying process.
:-).
If you're ever in Niagara falls Mack. Find me. We'll get a beer or few.
Thanks for everything! Read MoreRead Less
Desirea Kinton
Mack was amazingly helpful through all the different stages of the process! No matter the question he either answered or located the answer. The best I worked with hands down. :)
Anthony Hudson
This guy is FRICKING AWESOME! Enthusiastic, incredibly detail oriented, and willing to go the extra mile. One of the first things he said to me was that Rocket Mortgage doesn't sell houses, we help people get homes. A little corny but entirely true - I am in the home of my dreams and it's all because of Mack's diligence.
Sasha Long
Mack was awesome throughout the entire process. He is responsive and prompt with any questions or concerns you may have. I would recommend him to anyone!!!