Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Nick Wren
As a first time home buyer, I was nervous to say the least. I had a ton of questions and concerns, but Mack was patient with me in addressing each of them. I couldn't be more happy with the service I have received from him and would definitely choose him to help me purchase my first home if I had it to do over again.
CK CK
Working with Mack could not be easier. He answers all of your questions and ensures that you understand what is happening with your loan. He is quick to respond and will make sure you have a positive experience. I have bought 5 houses over the last 10 years and Mack has made this purchase much easier then the ones in the past. Leave your worries behind once Mack becomes your guide.
Cody Chrusciel
Mack was incredibly responsive and, as a first-time home buyer, I appreciated his willingness to walk me through the application process and lay out several mortgage options. My fiancé and I put offers in on three houses before we finally had one accepted, and each time Mack had an updated pre-approval letter prepared within an hour - even late at night. In addition to his email address and work ...Mack was incredibly responsive and, as a first-time home buyer, I appreciated his willingness to walk me through the application process and lay out several mortgage options. My fiancé and I put offers in on three houses before we finally had one accepted, and each time Mack had an updated pre-approval letter prepared within an hour - even late at night. In addition to his email address and work phone number, he gave us his cell phone number in case we had questions after normal business hours, which for him extend well past 8 p.m., so he was always accessible. Read MoreRead Less
Royal Lewis
Mack is a great person to have help with the purchase of a home
Russ Merchant
Mack is the man after being told 3 times I would never get the loan I needed to buy our home from 3 different banks Rocket Mortgage put mack on the job to make sure it happened and he worked faster and better then I have ever seen someone work to get the job done. He has been with us the whole process from getting our credit fixed to the closing date "he even allows you to call him at 10pm at nite...Mack is the man after being told 3 times I would never get the loan I needed to buy our home from 3 different banks Rocket Mortgage put mack on the job to make sure it happened and he worked faster and better then I have ever seen someone work to get the job done. He has been with us the whole process from getting our credit fixed to the closing date "he even allows you to call him at 10pm at nite if you have any concerns" Mack is now part of our family and always will be held in the highest regard "YOUR THE MAN MACK YOUR THE MAN "Read MoreRead Less
Jesse DeBock
Mack was extremely helpful, knowledgeable, and thoughtful throughout the entire process! He made working with Rocket Mortgage a very smooth and stress free experience! Thank you Mack for your hard work and dedication to your customers!
Richard Allred
Mack done an excellent job at getting us approved and helped us get the best loan for our situation. Very friendly and knowledgeable about his expertise. Would recommend Mack to anyone looking to buy a hime
Clifton Young
Working with Mack to purchase my home I must say it was an absolute pleasure.. he guided me through every step of the process which was very easy their portal makes everything a easy process . I like how he took the time to explain things and was even available to assist after hours his kindness and personality is wonderful! I would most definitely recommend him to my friends and family because He...Working with Mack to purchase my home I must say it was an absolute pleasure.. he guided me through every step of the process which was very easy their portal makes everything a easy process . I like how he took the time to explain things and was even available to assist after hours his kindness and personality is wonderful! I would most definitely recommend him to my friends and family because He takes great pride in his job and he knows his job well.

C. Young Read MoreRead Less
Andrea Crouther
Oh goodness!! Mack and the Rocket Mortgage team were PHENOMENAL to work with. Mack was always highly professional and checked in with me regularly. He helped me to stay on top of the home loan process. Even my realtor commented that Mack is the best loan officer he's worked! The loan process was made easy with Rocket Mortgage and I would highly recommend Rocket Mortgage! I am thoroughly pleased.
Chad Howard
Don't even know where to begin, Mack has made my home buying experience a piece of cake. He is always on top of anything going on with the process and readily available to answer any and all questions. I will definitely be referring his services to anyone I come across in need of a home mortgage. Thanks Mack !!