Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Alyssa DiAngelo
Mack was great to work with! Made the process so easy and I couldn't have asked to work with anyone better during my first home buying experience!
Robert Bernard
Robert Bernard
Mack is smart, energetic, responsive, and always has time for his clients - day or night. Ladies, in case he's not spoken for, as hard as he works, he must be really rich. So young looking to have such a professional approach to his job. I'm glad he's working for me and I would recommend him to the toughest of clients. He has a bright future whatever he does for a living. The kind of...Robert Bernard
Mack is smart, energetic, responsive, and always has time for his clients - day or night. Ladies, in case he's not spoken for, as hard as he works, he must be really rich. So young looking to have such a professional approach to his job. I'm glad he's working for me and I would recommend him to the toughest of clients. He has a bright future whatever he does for a living. The kind of professional you want representing your company and your associates. Read MoreRead Less
Regina Berry
Mrs. Berry.
Hello Matt. Looking forward to meeting you one day
Cindy Dunn
From Cindy Dunn
Mack Heitchue ROCKS! Although I gave him the 5 star rating, he deserves all stars totaling 15! He has helped me with applying for 2 home loans and he has just been incredible to work with. He is very diligent in proving the right information at each step in the process. He is also diligent about keeping his clients on track with timelines, which is most helpful. He has ...From Cindy Dunn
Mack Heitchue ROCKS! Although I gave him the 5 star rating, he deserves all stars totaling 15! He has helped me with applying for 2 home loans and he has just been incredible to work with. He is very diligent in proving the right information at each step in the process. He is also diligent about keeping his clients on track with timelines, which is most helpful. He has exceptional customer service skills, and because of this, he builds a relationship of trust with his clients. He is patient with people who are not quite as technologically savvy as he is when you are uploading documents and using Rocket Mortgage.com, and he loves what he does. I am totally impressed with this young man and his knowledge about the loan process. He is excellent also with communication and with communicating with others involved such as the real estate agent, and the other people involved in the process at Rocket Mortgage. I highly recommend Mack to anyone seeking a loan or who needs assistance with any of the levels of work he is involved in. This young man has huge potential in working in the financial industry, and most likely any industry because his skills are transferrable. Mack - you are the MAN! Read MoreRead Less
Bethany Hale Real Estate Professional
Mack was awesome to work with. Was always available when I needed to talk, and always tried to help me out as soon as he could.
Kati Blanchard Real Estate Professional
Mack did an excellent job taking care of my buyer clients!
Stephen Stewart
Mack has been amazing!! This is our first homebuying experience and I don't believe we could have found a better banker for our needs! He was very knowledgeable and helpful. Would definitely recommend Mack to all my friends and family!
Matt Chandler
Mack is a very professional and friendly loan officer(I think that's his title) Plus, he seems like a cool guy otherwise. Every time anything were to come up he had the answers. In fact, whenever my agent or someone else within Rocket Mortgage asked me for x document or y numbers, I would know to just check my email. This is because every question that I've had to answer for others has already ...Mack is a very professional and friendly loan officer(I think that's his title) Plus, he seems like a cool guy otherwise. Every time anything were to come up he had the answers. In fact, whenever my agent or someone else within Rocket Mortgage asked me for x document or y numbers, I would know to just check my email. This is because every question that I've had to answer for others has already been answered by Mack and sent to me. He's a ninja, basically. I've spent more time on calls with him than anyone else during this process because he's that good. I'm at the next stage of the process and have another representative, but Mack is still open to me calling him with any questions. Which I do. The first time I realized what excellent support I was receiving I told Mack that I owe him a beer. After the amount of assistance I've received since, I probably owe the guy a keg. :) Thanks for all the help, Mack.Read MoreRead Less
Chrissy Schultz Real Estate Professional
Mack was fantastic! Communication was constant and clear with myself and to our mutual client. Seamless transaction- it was a pleasure working with Mack Heitchue!
Sanjeev Rawat
Mack provided outstanding customer service and was very responsive in the overall process. It was a delight to work with him and he really takes good care of his customers. I would not hesitate to recommend him to anyone looking for a quick simple and easy transaction when buying a home.