Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Art Dodge
Great dealing with Mack. Easy to get things started.
Normajean Eason
Very professional and informative.
Danielle Williams
Mack provided outstanding customer service and when things looked like they may not have worked out in our favor in the beginning he went to bat to help us get the best bang for our buck. I was so impressed with how well Mack worked with my husband and I to make the process of selecting a home loan easy and worry free. He kept us both informed every step of the way. He was readily available and ...Mack provided outstanding customer service and when things looked like they may not have worked out in our favor in the beginning he went to bat to help us get the best bang for our buck. I was so impressed with how well Mack worked with my husband and I to make the process of selecting a home loan easy and worry free. He kept us both informed every step of the way. He was readily available and was always pretty quick to respond. Mack was very kind, courteous, and professional. He was also available to help even on the weekends. I would HIGHLY recommend him to anyone that is in the market for a home loan.Read MoreRead Less
Lin Lin
Mack sends personal hand written thank you note to me. He is so professional and efficient. He responded to my change of preapproval letter requests quickly (even on weekends) which really helps in this market for a buyer when you need to put in an offer in a timely manner. The whole application process was easy and painless. Rocket Mortgage's online tool really makes it easy for me.
Golden Lotus
Working with Mack is amazing, Fun and very professional. He is always on the top of everything. He is truly frontier of Rocket Mortgage. I definitely recommend him to friends and family.
Linda Bailey-Coopey
He was very patient with me while navigating the website.
Jayde Lawson
Mack has been great through out this whole process!! Wouldn't want anyone else helping me.
Darius Hinton
Mack worked tirelessly on my loan and made sure I locked in the best rate and closed on time. He and his team were so quick the seller couldn't keep up. Aside from that, he also helped me after the loan when i had follow up questions. I would recommend Mack to anyone looking to get a home loan quickly and painlessly.
Bill Berry
Very polite and helpful. Made the whole process easy to do. Thanks
Allyson Borczyk
Mack has been wonderful to work with and is always prompt with returning emails or phone calls. He even responds on his days off.