Mack Heitchue

Detroit, MI

NMLS 1449328

President's Club Banker

Mack's Reviews

Linda Thomas
We have had many homes and as many mortgage companies, but none that we as easy to work with or as on top of things as Rocket Mortgage. Mack was wonderful to work with and made sure the ball didn't get dropped. I have truly appreciated what a wonderful banker Mack is and how well Rocket Mortgage gets everything done in such an efficient and effective manner. We signed our contract on 7/18/18 and ...We have had many homes and as many mortgage companies, but none that we as easy to work with or as on top of things as Rocket Mortgage. Mack was wonderful to work with and made sure the ball didn't get dropped. I have truly appreciated what a wonderful banker Mack is and how well Rocket Mortgage gets everything done in such an efficient and effective manner. We signed our contract on 7/18/18 and will close on 8/17/18. We have never a mortgage process go this smoothly. Thanks Mack for all of your hard work.Read MoreRead Less
Logan Morin
I am a first time home buyer and Mack was able to make the whole process simple process. Paperwork was simple and no headaches involved. He was able to help me understand all the nuances involved with the process.
Patricia Paine
Mack made the dreaded mortgage paperwork a breeze. This is our second time using Rocket Mortgage. It was even easier this time.
Colleen Gillings
Mack was a.consumate professional. He was always quick to answer questions and willing to do what he could to make our experience go smoothly and quickly. Would work with him again anytime.
Joseph Dorsey
Mack was more than helpful and reassuring through the whole process and got us right where we needed to be!!
Topher Michael
An absolutely wonderful loan officer! Very informative, and makes the process super easy. Has been a real joy having him along to help with my first home buying experience!
Randy Nowicki
Mack Heitchue is wonderful. From the first time we talked he was very helpful in setting up my Loan and making the process easy. I was glad he was the guy to help my wife and I with this Loan.
Hillel Mindlin
This is our first time buying a home and Mack has made this experience enjoyable (as crazy as it is to think a 30 yr mortgage is enjoyable). He answered every crazy question thoroughly without laughing too hard, picked up the phone every time I called on the first ring, and even was patient with me when we talked while I was at the range frustratingly trying to fix my dreaded hook. I look forward ...This is our first time buying a home and Mack has made this experience enjoyable (as crazy as it is to think a 30 yr mortgage is enjoyable). He answered every crazy question thoroughly without laughing too hard, picked up the phone every time I called on the first ring, and even was patient with me when we talked while I was at the range frustratingly trying to fix my dreaded hook. I look forward to calling him even after we close just to say hi. Mack was awesome and I would recommend him to anyone who is looking to buy a home.Read MoreRead Less
Clyde Hunt
Mack was amazing throughout the entire process. Everyone warned us that online lenders would be horrible to work with. Mack handled everything as fast as possible, and we shopped our rate and Rocket Mortgage was the lowest rates and fees. I would definitely choose him again and recommend him to every person I can.
Zack Dunn
Great experience and supper helpful. Always replied back too any questions I had very quickly. It was a crazy ride but Mack and his team were always there too get me through it. Highly recommended!!!!