Mack Heitchue

NMLS 1449328

President's Club Banker

Mack's Reviews

Colleen Gillings
Mack was a.consumate professional. He was always quick to answer questions and willing to do what he could to make our experience go smoothly and quickly. Would work with him again anytime.
Joseph Dorsey
Mack was more than helpful and reassuring through the whole process and got us right where we needed to be!!
Topher Michael
An absolutely wonderful loan officer! Very informative, and makes the process super easy. Has been a real joy having him along to help with my first home buying experience!
Randy Nowicki
Mack Heitchue is wonderful. From the first time we talked he was very helpful in setting up my Loan and making the process easy. I was glad he was the guy to help my wife and I with this Loan.
Hillel Mindlin
This is our first time buying a home and Mack has made this experience enjoyable (as crazy as it is to think a 30 yr mortgage is enjoyable). He answered every crazy question thoroughly without laughing too hard, picked up the phone every time I called on the first ring, and even was patient with me when we talked while I was at the range frustratingly trying to fix my dreaded hook. I look forward ...This is our first time buying a home and Mack has made this experience enjoyable (as crazy as it is to think a 30 yr mortgage is enjoyable). He answered every crazy question thoroughly without laughing too hard, picked up the phone every time I called on the first ring, and even was patient with me when we talked while I was at the range frustratingly trying to fix my dreaded hook. I look forward to calling him even after we close just to say hi. Mack was awesome and I would recommend him to anyone who is looking to buy a home.Read MoreRead Less
Clyde Hunt
Mack was amazing throughout the entire process. Everyone warned us that online lenders would be horrible to work with. Mack handled everything as fast as possible, and we shopped our rate and Rocket Mortgage was the lowest rates and fees. I would definitely choose him again and recommend him to every person I can.
Zack Dunn
Great experience and supper helpful. Always replied back too any questions I had very quickly. It was a crazy ride but Mack and his team were always there too get me through it. Highly recommended!!!!
Diane Turkett
Mack has been absolutely wonderful! It's taken me 56 years to accomplish owning a home. Without him, I don't know that I could have done it!! He has been so patient with me, answered all of my stupid questions, explained what I didn't understand, and he made a very stressful experience fun! Not only am I closing on my new home in 3 weeks, I feel like I have a new friend! Way to go, Flipper!!
John Melles
Wasn't quite sure what I was getting into, Mack was super awesome and really helpful!! It was a wonderful experience working with him!! 10/10 would recommend!!!
Jessica Palmer
Everyone at Rocket Mortgage was so friendly. Mack was awesome! He responded to any questions or concerns right away. This was a very smooth process. I love that you can do virtually everything through the app. Loading documents was a breeze! We closed in March and have since referred two friends to Rocket Mortgage. I would recommend again & again!