Menal Midlij

Detroit, MI

NMLS 1675333

Triple Crown Banker

Menal's Reviews

Aaron and Katie
My experience with Menal was not outrageously terrible, but it also was not outstanding and was frustrating much of the time. The overall Rocket Mortgage experience was borderline unacceptable, and unfortunately Menal was in a frontline position. In the beginning of the home buying process, Menal was effective in communication and initializing the mortgage. As the process went on, she became less...My experience with Menal was not outrageously terrible, but it also was not outstanding and was frustrating much of the time. The overall Rocket Mortgage experience was borderline unacceptable, and unfortunately Menal was in a frontline position. In the beginning of the home buying process, Menal was effective in communication and initializing the mortgage. As the process went on, she became less and less responsive. When document clarification was required from underwriting, there was a complete breakdown in communication, to the point that it took me almost 3 weeks to get a straight answer on what I needed to submit in order to send my mortgage to the end stage. This breakdown was the catalyst that led to my delayed closing date, which almost lost me the home. My situation was not super traditional for a mortgagee, and she had a profound lack of knowledge on how to handle the situation, and how to communicate the needs of the company. She was always polite, so I cannot fault her there.Read MoreRead Less
brett prentice
Menal was a pleasure to work with. was prompt and answered any questions i had. Would definitely recommend.
Heather Pobicki
Menal was exceptional from start to finish. We had issues with our home buyer and had to change plans on our buying process of our new home and she was able to make sure we got it done in time of the closing of our new home, even reaching out to me on her day off. I felt like she was as invested in this process as I was. I would recommend her to anyone.
Dondi Pulse-Earle
Menal was outstanding throughout my loan process. She was patient, knowledgeable, and consistently proactive in keeping me updated at every step. Even when unexpected issues came up, she handled them quickly and professionally, making the entire experience far less stressful. I truly appreciated her clear communication and dedication to getting everything done correctly. Highly recommend working ...Menal was outstanding throughout my loan process. She was patient, knowledgeable, and consistently proactive in keeping me updated at every step. Even when unexpected issues came up, she handled them quickly and professionally, making the entire experience far less stressful. I truly appreciated her clear communication and dedication to getting everything done correctly. Highly recommend working with her.Read MoreRead Less
Yummy
Very professional and knowledgeable and respectful 100% recommend
EminiarVII
Menal was wonderful. Checked in frequently, answered questions promptly and compassionately, Good overall experience
Kyle Blakeslee
Menal was wonderful to deal with. She's very personable and polite, and was very prompt to follow up on all details.
Eddie Buckles
Menal is the best. She is paitient, kind and skilled at her job.

I couldn't ask for someone better to work with
Gary Stair
Excellent personalized customer service!! Always had the answers and checked in often to make sure all the "i's" and "t's" were dotted and crossed. It was a pleasure to do business with Menal.
Janet Murphy
Excellent at answering all questions, keeping us informed, being accessible, and guiding us thru the process. Thanks.