Moe Alenzi

Detroit, MI

NMLS 2661980

Senior Banker

Moe's Reviews

James Taylor
Moe is a true professional. He ensured everything was explained promptly and thoroughly. I am very happy we the process that can normally be a off putting. Very efficient and great communication.
Christy Cook
Moe made the refi process easy and quick!! He made sure that I understood how it all worked and answered all questions I had in a timely manner. Couldn’t have asked for a better experience.
Mark Troster
Moe is the exact person you want when going through a loan process. Mine was a refi and Moe was both professional and personable in the entire process, communicating with me at all hours of the day and night as needed due to our schedules at the time. If I ever need a loan or refi or have a friend or relative in need of one I will definitely steer them to Moe. Thank you Sir!
Cindy Staples
Moe has quickly and efficiently turned a poor experience with another company into as great an experience as possible. Efficiency and unreserved helpfulness are hard come come be these days. I continue to tell everyone I know how easy Rocket makes this process. Superlative systems are another strength. Interestingly, during our first talk, Moe shared how much Rocket has done for the Detroit ...Moe has quickly and efficiently turned a poor experience with another company into as great an experience as possible. Efficiency and unreserved helpfulness are hard come come be these days. I continue to tell everyone I know how easy Rocket makes this process. Superlative systems are another strength. Interestingly, during our first talk, Moe shared how much Rocket has done for the Detroit community. What a joy to hear a happy, enthusiastic teammate so impressed with his employer's dedication to making the world better. I'm very pleased with Moe, Zee and Rocket!Read MoreRead Less
J C
Moe put me at ease throughout the whole process. He’s very professional and super kind. Thank you!
Andrew Povlock
Professional, relatable, and just generally a pleasure to work with. Thank you Moe!
Chris Cummings
Moe was excellent, answered all our questions, was very patient. Gave us detailed information, understood our goals and gave us a great rate. Highly recommend.
Sawyer Gray
Ran my credit without permission after I told him we can’t refinance until repairs are complete on our home. Also, he tried to poach the loan from another loan officer.
Moe Alenzi
Reply from Moe Alenzi:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I would never intend to leave any of my clients feeling this way and I apologize if there was a misunderstanding. I will keep your feedback in mind. ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I would never intend to leave any of my clients feeling this way and I apologize if there was a misunderstanding. I will keep your feedback in mind. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Heather Hansen
Moe was fast, efficient and knowledgeable. He was customer focused. We had a whole application completed in a day! Now, to schedule the appraisal. Thank you Moe!
Waldermar Ortiz-Vazquez
Nor has been an amazing to partner! I would highly recommend Moe for his professionalism and customer first mindset.