Mwawi Kabisama

Farmers Branch, TX

NMLS 1184076

Executive Banker

Mwawi's Reviews

Chris Wrenn
Lack of communication and answering of emails and phone calls taking to long cause us to have a higher payment. First call with her was good then nothing was followed through on and documents not submitted once given to her caused longer wait times for processing. All in all wish we went woth another company
Mwawi Kabisama
Reply from Mwawi Kabisama:

Dear Chris,

Thank you for taking the time to leave this review. I do regret if there was any opportunity where I could have made myself more available for you during your loan process. It is always my top priority to respond to my clients in a timely manner. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously, and I sincerely ...
Dear Chris,

Thank you for taking the time to leave this review. I do regret if there was any opportunity where I could have made myself more available for you during your loan process. It is always my top priority to respond to my clients in a timely manner. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously, and I sincerely apologize if I fell short in anyway. As a licensed mortgage banker it is always my goal to set you up for success, and create a seamless process. Please know I will be available if given the opportunity to work with you in the future.
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