Absolutely 5+ stars. He was with me from start to finish and helped me to tackle my questions. He was prompt in his responses. His voice tone held confidence and reassurance. He was knowledgeable and patient. Can’t say enough about him.
Lisa Dill
Lisa Dill
551
Randy is amazing!! I started a refinance with another company that dropped the ball, would not return phone calls. I was blessed enough to find Randy when my stress level was off the charts and I was so overwhelmed. He handled everything for me like a champ and took care of every question or problem I had. Randy is so professional and helpful, you never feel like your issues are ever too small ...Randy is amazing!! I started a refinance with another company that dropped the ball, would not return phone calls. I was blessed enough to find Randy when my stress level was off the charts and I was so overwhelmed. He handled everything for me like a champ and took care of every question or problem I had. Randy is so professional and helpful, you never feel like your issues are ever too small or unimportant. I will forever be grateful to him. Very very highly recommended!!!!Read MoreRead Less
Alen Krikorian
Alen Krikorian
551
Randy was absolutely exceptional to work with. He guided me through a fast and smooth refinance, making sure I understood every step of the process. When new opportunities came up, he was quick to pivot and help me lock in the option that made the most financial sense. His communication, professionalism, and genuine commitment to helping me achieve the best outcome really stood out. I’m grateful ...Randy was absolutely exceptional to work with. He guided me through a fast and smooth refinance, making sure I understood every step of the process. When new opportunities came up, he was quick to pivot and help me lock in the option that made the most financial sense. His communication, professionalism, and genuine commitment to helping me achieve the best outcome really stood out. I’m grateful for his support and highly recommend him to anyone looking for a knowledgeable and trustworthy mortgage specialist.Read MoreRead Less
Walter Ford
Walter Ford
551
From the first call from Randy to the last, he made sure we understood and were well informed on the process of the loan. Anytime something needed signed, he made it easy for us to find the documents. Just wanted to say thank you to Randy for all of his hard work and dedication to help us close the loan.
Josh Belles
Josh Belles
551
Randy has been an absolute pleasure to work with through my refinancing process. He is highly responsive and knowledgeable, which has made the sometimes daunting process much simpler to understand. I can’t recommend him enough!
Barbara DeGrand
Barbara DeGrand
551
Working with Randy was an unexpectedly positive, very professional experience. Tedious paperwork does not appeal to me, I do not discuss business transactions over the phone, and I was slow responding to the text outreaches from his Rocket Mortgage colleague. Randy accommodated my preference for working by text and email, swiftly sent a quote for refinancing my home equity loan, and suggested ...Working with Randy was an unexpectedly positive, very professional experience. Tedious paperwork does not appeal to me, I do not discuss business transactions over the phone, and I was slow responding to the text outreaches from his Rocket Mortgage colleague. Randy accommodated my preference for working by text and email, swiftly sent a quote for refinancing my home equity loan, and suggested another loan structure that would work well for me. He was cordial, low-pressure, clear, respectful, meticulous and completed the application process expediently. Working with Randy has improved my feelings about dealing with bankers. If I should require further loan or refinancing services, I would not hesitate to work with with him again.Read MoreRead Less
Tim Martin
Tim Martin
551
Randy is a guy you want on your team. He is professional, friendly, always available, and makes refinancing easy. I would highly recommend him to anyone
michael McIntosh
michael McIntosh
551
Randy's professionalism and attention to detail insured a worry free and seamless process. I would highly recommend Randy going forward and wish him all the best!
Henry Hills
Henry Hills
551
I was highly impressed with Randy’s Customer service, and professionalism throughout the process I felt that Randy took pride in helping the customer reach their goals. I felt that Randy represented the face of rocket mortgage and wishing him all the best for years to come.
Nancy Ryan
Nancy Ryan
551
Randy was most helpful! Probably the easiest application I"ve had to deal with. Patient and kind and very knowledgable.
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