Sanela Arifovic

Detroit, MI

NMLS 2533650

Banker

Sanela's Reviews

Colby Jenkins
Working with her became very frustrating because there was very little communication and incredible delay stretching multiple days after being asked critical questions. Have yet to hear from her since we closed despite me asking a few questions. I realize there is a portal that contains information. Thank goodness. Because we have heard little to nothing from her. I would not work with her again. ...Working with her became very frustrating because there was very little communication and incredible delay stretching multiple days after being asked critical questions. Have yet to hear from her since we closed despite me asking a few questions. I realize there is a portal that contains information. Thank goodness. Because we have heard little to nothing from her. I would not work with her again. Disappointing.Read MoreRead Less
Sanela Arifovic
Reply from Sanela Arifovic:

Dear Colby,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given...Dear Colby,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Gerald Pett
Sanely was so very helpful throughout my loan process! She made sure to address any questions that I had! Senela is a true professional and I would suggest that anyone seeking a loan through Rocket be fortunate enough to have Sanela assisting them!
Ken Parrish
Senela was very informative and helpful with all of our loan information.
Everything went as scheduled as far as task and signing closing. We had a little trouble with some of the documents sending and she sent a Notary right to our home to complete the paperwork. Very pleased with the process.