Sean Bower

Cleveland, OH

NMLS 2584213

Banker

Sean's Reviews

SethArbital
Sean tried, but there were a lot of communication disconnects that caused issues. Sean was not knowledgeable on what was required, and unable to get answers. My loan needed to be escalated. I was surprised over and over, after asking many times what was requiredfrom me. For my solar agreement, I needed an addendum and it took at least 4 inquiries after escalation ( 2 before escalation) to get ...Sean tried, but there were a lot of communication disconnects that caused issues. Sean was not knowledgeable on what was required, and unable to get answers. My loan needed to be escalated. I was surprised over and over, after asking many times what was requiredfrom me. For my solar agreement, I needed an addendum and it took at least 4 inquiries after escalation ( 2 before escalation) to get the verbiage needed. This delayed things about 1 month. Then we were delayed more days on closing, because they tried to verify my employment without asking me. Most HR portals require the employee to authorize and request this type of verification. It took me 5 minutes to get what was needed after days of delay. Better communication and more up frontness would have made this whole process much easier, faster, and less stressful.Read MoreRead Less
Sean Bower
Reply from Sean Bower:

Dear Seth,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you ...Dear Seth,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Bryon Glasel
Sean was great to work with. Clear, concise communication. Very knowledgeable of the process and did a great job setting my expectations and guiding me through the process. Furthermore, he even knew what to do to get things moving again when my ex-wife was uncooperative and was not responding to his calls, messages, or emails. I am beyond grateful and thankful for not just Sean, but every Rocket ...Sean was great to work with. Clear, concise communication. Very knowledgeable of the process and did a great job setting my expectations and guiding me through the process. Furthermore, he even knew what to do to get things moving again when my ex-wife was uncooperative and was not responding to his calls, messages, or emails. I am beyond grateful and thankful for not just Sean, but every Rocket team member that helped to make this happen.Read MoreRead Less
Jamie Erdman
Everything Sean said was going to happen happened. It took a little longer than planned with a few hiccups, but in the end we’re happy with the experience .
Frank Varro
Sean was professional, yet personal, in every way; I enjoyed his service in this loan process very much; hope we can do business again soon.