Terry Peay

NMLS 2004928

Triple Crown Banker

Terry's Reviews

maria estela chavez
I never spoke to Terry, never returned my messages, one start for the review under Terry. Rachel Sherlock was the one who picked up the mess and corrected my refinance loan. She went above and beyond to say the least. Rachel deserves 5 starts.
Terry Peay
Reply from Terry Peay:

Dear Maria,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...
Dear Maria,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future
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