Tom Velten

Cleveland, OH

NMLS 1626819

Triple Crown Banker

Tom's Reviews

Mike McLaughlin
Tom was patient and kind with my wife and I! I would highly recommend working with him. He mentioned to us right out of the gate "Hey, I'm with you guys through this whole process, nobody else but me!" That was comforting and affirming. When you are going through a process like this it is crucial to have someone who has your back and will work hard for you!
Thanks Tom!
Lynda Fetterman
He was absolutely amazing from start to finish. I was extremely nervous to apply for this loan but he was so patient and nice. I cannot thank him enough for all of his help.
Patti McLaughlin
Working with Tom was truly a great experience for me. He was always there to answer all my questions. He was professional , friendly, and caring . Helped me make good decisions based on my needs.
Lorena Barrera
Excellent service,professionalism, and always available
Clifton Jordan
He kept us up to date with the refinance process. Al questions were answered fairly quickly.
Evelyn Smith
Tom was a fantastic at answering all my questions professionally and adequately. The process was easy. He is quite an asset to your company. Thanks, Tom
Carol Brown
Tom is like an old friend. We clicked immediately due to our midwest roots. I love working with Tom. He is efficient, always available and very well versed in his field. He made my last 2 refis easy and fun
Thomas Montgomery
Very professional and quick to answer all of my questions
Lee Wilson
From the very start Tom was concerned about getting me the best deal that was right for me. Even when we ran into unforeseen obstacles Tom never waivered. He was always there to help, and has the ability to dumb down the jargon of his field so that the most common individuals can understand exactly what's going on and that really puts his clients at ease. On a personal note, given my situation,...From the very start Tom was concerned about getting me the best deal that was right for me. Even when we ran into unforeseen obstacles Tom never waivered. He was always there to help, and has the ability to dumb down the jargon of his field so that the most common individuals can understand exactly what's going on and that really puts his clients at ease. On a personal note, given my situation, Tom I can't thank you and Rocket Mortgage enough. A Navy Veteran.......Read MoreRead Less
Michael Cook
was a pleasure working with Tom, he was very quick to get our refinance done , a pleasure to talk to thank you very much