One word for Zach—top notch!!! He is super reliable and answers all questions very quickly. He has made our experience at Rocket Mortgage well worth our time and we would highly recommend to Zach and his team to anyone.
Andrea Lane
Andrea Lane
551
Zach was such a huge help during our loan process with Rocket. He was always ready to help with whatever we needed, and would often do so after hours if the need arose due to our situation. Zach was super responsive, always professional, and we would request him again if we ever re-finance our mortgage. Working with someone like Zach made the whole experience go very smoothly!
Ed Roberts
Ed Roberts
551
Excellent communication and professional service.
Jaime Schorr
Jaime Schorr
551
Outstanding customer service! I was never in the dark about anything throughout the process!
Sheila Mccarver
Sheila Mccarver
551
Zach got things moving quickly when i decided to refinance my house. He made the process as easy as possible.
Jackie McCullough
Jackie McCullough
551
Zach was very helpful with refinancing our mortgage and willing to answer all my questions that I had during the process.
Jossi Town
Jossi Town
551
Zach was so easy to work with! The website was very easy to navigate and made it clear what needed to be done to go to the next step. I knew what was expected with me and it was seamless. Thank you Zach and team!
Wendy Johnson
Wendy Johnson
551
Very smooth process! Awesome customer service and quick. Thank you again for everything!! I have recommended everyone I know.
Michael Phelps
Michael Phelps
551
I thought that Zach did an excellent job of begin a partner in this process. After the initial reach out, he was good about not reaching out too often as my wife and I worked through our decision. As soon as we were ready to move forward, Zach spent enough time with us to answer all our questions and prepare us to finalize the loan. I would be comfortable in suggesting that Zach would be a fine...I thought that Zach did an excellent job of begin a partner in this process. After the initial reach out, he was good about not reaching out too often as my wife and I worked through our decision. As soon as we were ready to move forward, Zach spent enough time with us to answer all our questions and prepare us to finalize the loan. I would be comfortable in suggesting that Zach would be a fine choice to work with when working on a home equity loan.Read MoreRead Less
Jacob Medina
Jacob Medina
551
I give Rocket Mortgage a 5 start rating. I just wish Zach would have returned phone calls on questions I had it would have been nice to do some consolidating but I was never giving any information on what my options were.
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