Zahania Davis

Coppell, TX

NMLS 375812

Senior Support Banker

Zahania's Reviews

Laura Holveck
Zahania was very responsive and compassionate. She took time for all my calls and emails in a timely manner and made sure I was comfortable. Excellent job
Julissa Arango
She was very efficient in submitting forms and ensuring all necessary documentation was procured. However, I believe there is room for improvement in her communication. On occasion, we needed to contact other Rocket Mortgage officers to receive timely responses, as communication with her was sometimes delayed.
Zahania Davis
Reply from Zahania Davis:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Cort Cox
Zahania was amazing to work with. I had a million questions and she answered them all with quick responses, patience, actual phone calls and emails, and was a true professional. Customer service in the world seems to be lacking so it was refreshing to have great customer service with an important matter.
Judith Jabra
I want to express my appreciation for Zahania, my assumption loan coordinator. She was outstanding throughout the entire process—always quick to respond, very helpful, and incredibly professional. Her knowledge and guidance gave me confidence at every step. It’s rare to find someone so dedicated and supportive, and I will definitely recommend her to my family and friends whenever they need ...I want to express my appreciation for Zahania, my assumption loan coordinator. She was outstanding throughout the entire process—always quick to respond, very helpful, and incredibly professional. Her knowledge and guidance gave me confidence at every step. It’s rare to find someone so dedicated and supportive, and I will definitely recommend her to my family and friends whenever they need mortgage assistance.Read MoreRead Less