Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 235 of 373
Joshua Morton
Joshua Morton

Joshua Morton
Rocket Mortgage Sales
4 Reviews
Roger Ousley

"Josh is very respectful of the customer, and just don't find that these days. He has responded everytime I have requested his assistance and has continued to offer help beyond the call of duty."

Melvin Moton
Melvin Moton

Melvin Moton
Rocket Mortgage Sales
4 Reviews
Robert

"Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his ...Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his tasks/her tasks. Not made clear and caused a lot of confusion. Your pages have too much info on them. Would rather have 10 pages of 1 task each vice 1 page of 10 tasks. The documents listed under "Tasks" and the docs listed to the right caused me some confusion. Which one to sign and which ones just to read. Took me some time to go back and forth to get where I needed to go. Just keep separate. Also, y'all seemed to assume that everyone has the ability to take pictures, download then upload. Also not everyone has a camera for conference calls nor the tech savvy to use them. Had to go back and forth with Melvin, and he had to clarify with you and get back with me on several things; such as I had to mail certain pages to you vice uploading. Melvin straighten this out after several messages stating I could not do this. Your auto generated forms kept insisting. Samr thing with the closing. Set up for an "in home" visit with notary. Then got message telling me what to do for video conference call. Once again, had to contact Melvin and he straightened it out. I realize that in today's tech world that most things are done electronically; but please keep things simple and logical so people that are not tech savvy won't get frustrated and say "forget it"."

Elvis Naftaliev
Elvis Naftaliev

Elvis Naftaliev
Rocket Mortgage Sales
4 Reviews
Jonathan Weinstein

"This was the easiest and friendliest mortgage experience we've had... ever! From beginning to end, Rocket was easy to work with. Our primary contact, Elvis provided amazing service throughout, ...This was the easiest and friendliest mortgage experience we've had... ever! From beginning to end, Rocket was easy to work with. Our primary contact, Elvis provided amazing service throughout, responding quickly (and often outside of business hours) to any questions. He provided excellent advice as well, making sure we secured the best loan to meet our goals. The process was smooth and quick and could not have gone any better. I will definitely use Rocket again and will ask for Elvis to be our guide!"

Jeff Nicola
Jeff Nicola

Jeff Nicola
Rocket Mortgage Sales
4 Reviews
Shawn L

"Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and ...Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and always willing to explain the process in a clear and informative way. Jeff’s work ethic truly stands out—he goes above and beyond to make sure everything is done right. Most importantly, he made my wife and me feel completely comfortable and confident throughout the entire loan process. It’s rare to find someone this dependable and hardworking, and we wouldn’t trust anyone else with our mortgage needs."

Jacob Noworyta
Jacob Noworyta

Jacob Noworyta
Rocket Mortgage Sales
4 Reviews
Lovely Lisa

"As a first time home buyer Jacob made the process flawless. There was never any question too big or small for him his etiquette, his patience and his sincere desire to see me close reduced. All of my ...As a first time home buyer Jacob made the process flawless. There was never any question too big or small for him his etiquette, his patience and his sincere desire to see me close reduced. All of my fears could not have asked for better."

Hugo Oliveros
Hugo Oliveros

Hugo Oliveros
Rocket Mortgage Sales
4 Reviews
Brandon Stroud

"Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good ...Hugo was professional, knowledgeable, kind and communicative. He was with me throughout the process, and is still there for any questions. I valued his commitment to helping me find and close a good end-to-end solution for my financial needs. A++++++++++++"

Diego Ozuna
Diego Ozuna

Diego Ozuna
Rocket Mortgage Sales
4 Reviews
Shirley Blair

"Diego was very professional and knowledgeable! Any questions I had he answered promptly got me the answers I needed. I would recommend Diego to help anyone with mortgages. He explains explains ...Diego was very professional and knowledgeable! Any questions I had he answered promptly got me the answers I needed. I would recommend Diego to help anyone with mortgages. He explains explains mortgage procedures with clarity to his clients. Diego is a very efficient and personable banker. It was a pleasure working with Diego."

Jesse Pappin
Jesse Pappin

Jesse Pappin
Rocket Mortgage Sales
4 Reviews
Renee Downey Luster

"I will definitely be using Jesse as my refinancing banker in the future and referring him to family and friends. He is so friendly, knowledgeable and truly goes above and beyond. He really cares about...I will definitely be using Jesse as my refinancing banker in the future and referring him to family and friends. He is so friendly, knowledgeable and truly goes above and beyond. He really cares about your financial state and took the time to go through many different programs to find the one that suits me the best. Thanks to Jesse Pappin, I am going to be saving over $1,000 a month. He even took the time to teach me how to get my effective rate down. So I’ll be paying my house off faster than I would have before refinancing. Plus I’m saving money and paying off all of my debts. If you’re looking for a banker that you can trust and one that truly cares, Jesse is your guy."

Stephen Pare
Stephen Pare

Stephen Pare
Rocket Mortgage Sales
4 Reviews
Felix Lopez

"Stephen was a pleasure to work with. As I was the buyer's agent on the deal, Stephen was able to hit a 21 day close and kept the financing on pace to hit our goal! It was a great experience rooted in ...Stephen was a pleasure to work with. As I was the buyer's agent on the deal, Stephen was able to hit a 21 day close and kept the financing on pace to hit our goal! It was a great experience rooted in an abundance of communication that made the experience really great! Looking forward to hopefully working with him again in the future!"

Stalin Pena
Stalin Pena

Stalin Pena
Rocket Mortgage Sales
4 Reviews
Michael Foley

"My wife and I have been blown away by the level of service we have received from Stalin and his team at Rocket Mortgage. Almost 2 years ago we did a refi thru Stalin and every step along the way ...My wife and I have been blown away by the level of service we have received from Stalin and his team at Rocket Mortgage. Almost 2 years ago we did a refi thru Stalin and every step along the way Stalin helped us and answered all our questions and made this cumbersome process effortless. This was the best mortgage process we have ever gone thru... Until about a year later when Stalin called me and gave me a heads up that rates dropped and he was going to help us save even more without any out of pocket expense. We were amazed and extremely appreciative of how much time and money Stalin and Rocket Mortgage has saved us. I would strongly recommend Stalin to anyone looking to buy a new home or refinance current. Thank you"