Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Gary Pogue

"Couldn't ask for a better banker he was there to answer all my questions very friendly and professional done a Great! job would recommend him to anyone for refinance or new home purchase"

James Ray

"Just Amazing! Very nice on the phone and took the time to explain everything to me and our clients."

Lewis Roe

"Working with Tay was very pleasant. Very professional and knowledgeable."

Jeremy Mangine

"I can't imagine anyone being more professional than Josh. He was in constant contact with me, answering all my questions from start to finish. This process would not have been possible without his ...I can't imagine anyone being more professional than Josh. He was in constant contact with me, answering all my questions from start to finish. This process would not have been possible without his help. There isn't a combination of words I could use to praise him enough for all of his hard work. He is truly an asset to Rocket Mortgage. He even called me the day my first child was born."

Charles Emmons

"We worked with Jake to secure a home equity loan. JÌŒake was personable, encouraging and easy to work with. I felt comfortable providing him with personal information."

Christine Michalchik

"Karla is knowledgeable, professional, and pleasant to work with. She explained what was going on with each step and kept in touch often."

Terry O'Neal

"Justin was the consummate professional throughout the entire process. His knowledge assured me that I was in capable hands. His customer service acumen exceeded that of anyone I have come in contact ...Justin was the consummate professional throughout the entire process. His knowledge assured me that I was in capable hands. His customer service acumen exceeded that of anyone I have come in contact with within the last 25 years. Justin is a true and tried gem."

grant g. Erickson

"Cherish was great. Very knowledgable and helpful in directing me to my best options, but left the decision on which avenue to pursue entirely up to me. And when the choice I made went belly-up, she ...Cherish was great. Very knowledgable and helpful in directing me to my best options, but left the decision on which avenue to pursue entirely up to me. And when the choice I made went belly-up, she was there to help me switch to my other option with essentially no time lost. The one suggestion I would make is to let the potential borrower know, from the outset, that there will be fees that they will have to come up with for the process to procede, like the deposit of earnest money, and inspection costs. But that does not detracrt in any way from the prompt, curteous, professional way in which she assisted me in getting this loan secured. Thank you Cherish."

John Hopkins

"Very patient and professional. Caring and understanding our needs. KUDOS!"

Jim Seibert

"Talia was very professional, and was able to answer all my questions. I appreciated her quick response when I had my questions."