Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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James Ray

"Just Amazing! Very nice on the phone and took the time to explain everything to me and our clients."

Lewis Roe

"Working with Tay was very pleasant. Very professional and knowledgeable."

Stephanie Stubleski

"I was randomly paired with Brandon and couldn’t be happier!!!! He is personable, helpful and genuinely cares. I didn’t feel pressured, rushed, judged, I just felt like someone he wanted to help ...I was randomly paired with Brandon and couldn’t be happier!!!! He is personable, helpful and genuinely cares. I didn’t feel pressured, rushed, judged, I just felt like someone he wanted to help succeed in getting a refinanace"

Lynne Tarver

"Meranda was very professional. Made me comfortable during the transaction. Made it easy."

Christine Michalchik

"Karla is knowledgeable, professional, and pleasant to work with. She explained what was going on with each step and kept in touch often."

Jorge Banda

"John was great to work with from start to finish. He stayed on top of things and was constantly in communication with my wife and I on the loan process and progress. We had detailed questions and he ...John was great to work with from start to finish. He stayed on top of things and was constantly in communication with my wife and I on the loan process and progress. We had detailed questions and he had thorough and knowledgeable responses. He followed up on statuses and it was a pleasure working with him. Thanks again, John."

Ashlee M

"Connor is the LeBron James of mortgages, except instead of slam dunks, he drops APRs and loan options with style. This man could refinance my Monopoly house, underwrite my Lego castle, and still leave...Connor is the LeBron James of mortgages, except instead of slam dunks, he drops APRs and loan options with style. This man could refinance my Monopoly house, underwrite my Lego castle, and still leave me feeling like I got VIP access to the world’s fanciest closing table. He explains mortgages so clearly I half expected him to start drawing charts in the sky like a TED Talk meets halftime show. He didn’t just earn my 'interest'… he compounded it daily ;). If all bankers were like him, we’d be out here camping overnight in sleeping bags just to be first in line for 'principal' advice. Rocket should stop calling itself a mortgage company and just admit it’s running a Connor fan club at this point. 11/10 would bank on him again. Would let him refinance my Amazon cart, cosign my Home Depot tab, and negotiate a fixed rate on my late-night trips to the gym. Honestly, if Connor ever offers to underwrite my Netflix subscription or emotional support pizza, I’m signing in blood. Seriously though, he is very sharp and I learned a lot. Thanks for following up with me to ensure I'm top of the new rates. Appreciate you!"

grant g. Erickson

"Cherish was great. Very knowledgable and helpful in directing me to my best options, but left the decision on which avenue to pursue entirely up to me. And when the choice I made went belly-up, she ...Cherish was great. Very knowledgable and helpful in directing me to my best options, but left the decision on which avenue to pursue entirely up to me. And when the choice I made went belly-up, she was there to help me switch to my other option with essentially no time lost. The one suggestion I would make is to let the potential borrower know, from the outset, that there will be fees that they will have to come up with for the process to procede, like the deposit of earnest money, and inspection costs. But that does not detracrt in any way from the prompt, curteous, professional way in which she assisted me in getting this loan secured. Thank you Cherish."

John Hopkins

"Very patient and professional. Caring and understanding our needs. KUDOS!"

jomayo Seward

"First of all I would like to thank rocket mortgage as a whole group! Cecelia upheld a level of profession throughout the whole process. Keeping me updated on every level of the process and making me ...First of all I would like to thank rocket mortgage as a whole group! Cecelia upheld a level of profession throughout the whole process. Keeping me updated on every level of the process and making me feel extremely comfcomfortable with any and every questions or concerns I had. The process all the way up to closing was stress free and made convenient for the refinancing. I would recommend friends, family and colleagues to work with rocket mortgage and directly with Cecelia. Thank you Cecelia and rocket mortgage with allowing me to pursue my dreams!"