Roger Hekstra

Grand Rapids, MI

Replacement Specialist

Roger's Reviews

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Tricia Scanlan
Roger was extremely helpful in helping us select replacement windows for the second story of our historic home in South Haven. He helped us find a style that worked with the architecture of the house, and identified some less expensive options for some of the odd-sized windows that saved us lots of money. The installation went incredibly smoothly, and the installation team left our home very ...Roger was extremely helpful in helping us select replacement windows for the second story of our historic home in South Haven. He helped us find a style that worked with the architecture of the house, and identified some less expensive options for some of the odd-sized windows that saved us lots of money. The installation went incredibly smoothly, and the installation team left our home very clean. We had a small hole in one of the screens, and Roger had a new screen shipped right to our door. We were very happy with the entire process and would highly recommend Roger and the quality Pella windows--no more drafty winds from Lake Michigan rattling our bedrooms at night! Read MoreRead Less
Jen Haberling
Roger was a consummate professional, fitting our appointment into a hectic schedule with ease. He knew the Pella product well and was honest in his recommendations for our historic home. His color recommendations and style picks are perfect to maintain the look of the house, while making the windows more functional and energy-efficient. Roger took good care of all of our window needs. We would not...Roger was a consummate professional, fitting our appointment into a hectic schedule with ease. He knew the Pella product well and was honest in his recommendations for our historic home. His color recommendations and style picks are perfect to maintain the look of the house, while making the windows more functional and energy-efficient. Roger took good care of all of our window needs. We would not hesitate to use him again for the rest of our windows. Read MoreRead Less
Mark Orth
Roger was so friendly and professional. He helped us choose a patio door that met our needs. He measured carefully and thought of every detail. The door matches our house perfectly and was exactly what we wanted.
Roger was also so friendly that he complimented how good our house smelled from my wife baking chocolate banana bread, so he was sent home with a piece.
The next time we need a ...Roger was so friendly and professional. He helped us choose a patio door that met our needs. He measured carefully and thought of every detail. The door matches our house perfectly and was exactly what we wanted.
Roger was also so friendly that he complimented how good our house smelled from my wife baking chocolate banana bread, so he was sent home with a piece.
The next time we need a window replacement, we will be sure to call Roger. Read MoreRead Less
Tim-Cathy Doran
We met with Roger two years ago to replace our windows. He came fully prepared for the appointment and we accomplished the sale very quickly and easily. There were no surprises from the day of the appointment to the day of installation. The crew showed up on time and had our entire house fitted with new windows in half a day. The following year we replaced all the doors. We had the exact same ...We met with Roger two years ago to replace our windows. He came fully prepared for the appointment and we accomplished the sale very quickly and easily. There were no surprises from the day of the appointment to the day of installation. The crew showed up on time and had our entire house fitted with new windows in half a day. The following year we replaced all the doors. We had the exact same experience. Our utility bills have been reduced by nearly 15 percent. We can set our air conditioner at 77 or 78 degrees and be perfectly comfortable because no humidity gets into the house. I seriously wouldn't bother considering other window replacement companies. There simply isn't a comparison to be made. Read MoreRead Less
Deborah Lynch
Very Professional, Discussed pros and cons of my choice. Did not talk me into something I did not want
Tracey Hamlet
He provides clear facts and believes in the product. He also presents clearly with relevant details.
Sue Szymanski
Working with Roger was an awesome experience! He knows the product very well. He's very polite and not pushy. We enjoyed working with Roger and will continue to work with him as we get our windows all replaced.
Craig Simons
Roger was great to work with. He was very responsive to our messages and made numerous trips to our home to help us make our decision regarding our Pella windows. He also invited us to the show room and showed us how our windows would be made. As a former contractor, Roger was able to advice us on which windows to select.
Isla Van Wyngarden
I am very happy with my Pella front entry door. Up-keep is very minimal, the door is solid, well-insulated, and improved appearances 100 %! Purchasing and installment was made hassle-free by Roger Hekstra.