Rocket Franchise Reviews

Team Members

Page 15 of 45
Brax McCarthy

"Frank is very helpful, professional and friendly. He has a lot of knowledge about the mortgage process and was very quick to respond and worked with us every step of the way. We are very pleased with ...Frank is very helpful, professional and friendly. He has a lot of knowledge about the mortgage process and was very quick to respond and worked with us every step of the way. We are very pleased with how easy this stressful process was!!"

Rob Verne
Rob Verne

Rob Verne

Rocket Franchise
2 Reviews
Brittany Zuniga

"Rob is professional, hard working and is honest. He definitely explained everything and answered any questions didn't matter what time."

Troy Kemna

"Chuck was great from start to finish. I was representing the seller and he still kept me informed which is rare. I would highly recommend."

Gautam Mirchandani

"I work long hours, all weekdays and Melissa gave me her time, after 8:30 PM late evenings to speak with me. She was extremely patient to explain every detail of the loan estimates not once, even ...I work long hours, all weekdays and Melissa gave me her time, after 8:30 PM late evenings to speak with me. She was extremely patient to explain every detail of the loan estimates not once, even repeatedly till I was comfortable to understand what I am getting into. After much discussions, I went with another lender, however Rocket came up with a weekend sales program offering better deals, she drove more than 35 miles on a Saturday evening to meet my wife and me, explain the benefits and got us a good rate. Melissa again surprised us with her caring attitude by showing up at the lawyers office at our closing. We are thankful for her support and initiatives and definitely recommend her. Thank you Melissa!"

Laurie Blase

"We recently had the pleasure of working with Phillip AlAqhash at Rocket Mortgage for a second home, and the experience was nothing short of exceptional. From the very beginning, Phillip provided white...We recently had the pleasure of working with Phillip AlAqhash at Rocket Mortgage for a second home, and the experience was nothing short of exceptional. From the very beginning, Phillip provided white glove service—every detail was handled with precision, care, and professionalism. Throughout the entire process, the team was proactive, responsive, and incredibly knowledgeable. They took the time to walk us through each step, answered every question promptly (no matter how small), and ensured that we felt supported and informed at every turn. What could have been a stressful process was made seamless and even enjoyable thanks to their expertise and attention to detail. If you're looking for a mortgage lender who delivers concierge-level service with genuine care and professionalism, look no further. We can’t recommend Phillip at Rocket Mortgage highly enough and are incredibly grateful for their role in helping us secure our condo."

Darwin Saiz

"Jose provided a really good service. It was always responsive and willing to help at any time."

Marley Akonnor

"My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly ...My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer. From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable with. We especially appreciated how upfront he was about the interest rate from the start, and how hard he worked behind the scenes to help us retain the lowest rate possible while the market was in flux. Mike was always easily accessible—happy to answer simple questions over text, or hop on the phone when we needed to dive deeper into more complex topics. His calm and reassuring demeanor consistently put us at ease and helped reduce the stress of an otherwise complicated and often nerve-wracking process. What truly stood out is that Mike approaches this work with the heart of a family man—bringing a lot of empathy and genuine care to every conversation. He willingly shared helpful nuggets from his own experiences as a homeowner and parent, which made us feel even more supported and understood along the way. Mike was also proactive about keeping us on track—making sure we hit every milestone so that our loan stayed on pace for our closing date. When our seller requested that we close a day early, Mike and his team seamlessly adjusted and made it happen without any stress on our side. By the end of this process, we didn’t just view Mike as our Loan Officer—we viewed him as a friend. The fact that he even came to our closing to celebrate with us speaks volumes about the kind of person and professional he is. If you’re looking for a Mortgage Loan Officer who is honest, diligent, accessible, and genuinely invested in your success, we wholeheartedly recommend Mike Archer. We’re so thankful we had him by our side on this journey! -Marley"

niluk ferdinando

"Working with Michael Beagan from Rocket Mortgage was an exceptional experience from start to finish. Michael was knowledgeable, responsive, and incredibly supportive throughout the entire loan ...Working with Michael Beagan from Rocket Mortgage was an exceptional experience from start to finish. Michael was knowledgeable, responsive, and incredibly supportive throughout the entire loan process. He took the time to clearly explain every step, answer all our questions, and ensure we felt confident in our decisions. His professionalism and attention to detail made what can often be a stressful process feel straightforward and manageable. Michael was always just a call or message away, and his guidance and dedication truly put us at ease. Thanks to Michael’s expertise and commitment, our loan process was smooth, timely, and free of surprises. We are deeply grateful for his help and highly recommend him to anyone seeking a trustworthy and skilled mortgage professional."

Zac Matteson

"Heather has been extremely personable and professional. She is always two steps ahead and her customer service is outstanding. I highly recommend working with her if you get the chance."

Steven Pitts

"Santiago assisted a mutual client moving from New York with the purchase of their home in the Tampa area. Santiago delivered what he promised and delivered on time. Our clients were extremely ...Santiago assisted a mutual client moving from New York with the purchase of their home in the Tampa area. Santiago delivered what he promised and delivered on time. Our clients were extremely satisfied with the service Santiago provided. As an experienced Real Estate professional it is extremely important to have a knowledgable, timely, committed and professional Mortgage Loan officer as a partner."