Rocket Franchise Reviews

Team Members

Page 5 of 19
Beauiful Kitchen

"Josh did a great job for us. He listened to myself and my wife about all our concerns and wishes. WE both would recommend Josh."

Brian Bellows

"Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't ...Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and really worked hard to find a package that would help at least lower our interest rate on the primary and shorten the term, thus saving us a considerable amount of money over the life of the loan. Throughout the process Sumer provided me with a couple of options to consider and was very thorough in walking me through how these options would roll themselves out over time. She was a very professional and pleasant person to deal with and I appreciate her willingness to look past my frustration and push forward in such a way that I honestly could see the value in the process of refinancing. We are already seeing a rapid reduction in our principle balance."

Garrett Wash

"Kandi was incredibly helpful and patient throughout the entire process. She regularly checked in to make sure we were on track and was always available to answer questions. I would highly recommend ...Kandi was incredibly helpful and patient throughout the entire process. She regularly checked in to make sure we were on track and was always available to answer questions. I would highly recommend her to anyone in need of mortgage assistance. Five Stars!"

Jon Naka

"I have worked with Carlo for many years and he’s always been professional and knowledgeable. Carlo will spend time to achieve the best outcome for his clients."

Amber Perryman

"Thomas was absolutely wonderful, any questions I had he answered patiently and thouroughly. He went above and beyond to help me through my loan process! Because of him I would definitely recommend ...Thomas was absolutely wonderful, any questions I had he answered patiently and thouroughly. He went above and beyond to help me through my loan process! Because of him I would definitely recommend Rocket Mortgage to any of my friends and family members!"

Ryan Lewis

"Carolyn made the whole process quick and painless. She followed up every step of the way. This was our first house purchase in 20 years and she made it a positive and stress free experience."

Andrea Rank

"Ben provided a stellar customer experience! His fun personality along with his knowledge made it an excellent experience. He explained things to help me for the future and honestly just made my day ...Ben provided a stellar customer experience! His fun personality along with his knowledge made it an excellent experience. He explained things to help me for the future and honestly just made my day over all! -Andrea R."

Ryan Griesemer

"Working with Brett was great! I have recommended him to many people. He is knowledgeable and very thorough. He makes the mortgage experience a very smooth and quick process. You will not be ...Working with Brett was great! I have recommended him to many people. He is knowledgeable and very thorough. He makes the mortgage experience a very smooth and quick process. You will not be disappointed!!"

Bud Baranek

"Eric is a top notch Loan Specialist. He goes well above and beyond, even when he doesn't have to. Eric worked with me the whole step of the way. Answered all my questions. And made me feel like I was ...Eric is a top notch Loan Specialist. He goes well above and beyond, even when he doesn't have to. Eric worked with me the whole step of the way. Answered all my questions. And made me feel like I was more than just another customer. I would, and have, recommended Eric to several people I know. Nothing but positive props to Eric."

Dave Choka

"Highly recommend Jill! Thanks for all your help through the process of buying my house, I appreciated you attention to detail and being available do all of random questions that come up when buying a ...Highly recommend Jill! Thanks for all your help through the process of buying my house, I appreciated you attention to detail and being available do all of random questions that come up when buying a house."