"She was very friendly and helpful. When I emailed her she responded very quickly with information that was very useful. She was very patient when we were filling out the paperwork online and she stuck...She was very friendly and helpful. When I emailed her she responded very quickly with information that was very useful. She was very patient when we were filling out the paperwork online and she stuck with us until we completed all necessary documents. Candice also contacted us when we were missing anything and was very helpful on suggesting how to obtain information from insurance company and IRS tax info. "