Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Alice Czech-Balkow

"Definitely give Dominic five stars. He was knowledgeable, friendly, and efficient during this process. Dominic made walked through this process pretty easy and everything happened in a timely manner. ...Definitely give Dominic five stars. He was knowledgeable, friendly, and efficient during this process. Dominic made walked through this process pretty easy and everything happened in a timely manner. I recommend Dominic and his team going out for a loan."

Shannon Stearns

"Lavelle was very informative and helped us every step of the way towards our closing. He was always eager to help and never got frustrated with the hundred of questions we asked. Would highly ...Lavelle was very informative and helped us every step of the way towards our closing. He was always eager to help and never got frustrated with the hundred of questions we asked. Would highly recommend him and Rocket Mortgage."

Sheila Johnson

"Blake, always was there when I needed to ask questions. He was there from beginning to end. I appreciate his kindness. I would recommend him to anyone"

Randy Stogner

"Very knowledgeable and quite responsive!"

Leica Hibbits

"Ashin was awesome to work with. She explained everything to us and was very helpful. I would recommend her to anyone looking to do a loan"

DeWayne Little

"Karissa was extremely helpful by providing me excellent guidance through through the entire process. She made a very nerve racking process easy"

Walter Leder

"Thank you Donovan. Everything went through smoothly. Thanks for all your follow up every step of the way. It was a pleasure doing business."

Dayna Cooper

"Very helpful and understanding. When I had questions was able to answer or look into it to get the answers. Very helpful throughout the entire process."

Camie Wood

"Sarkis was wonderful! He was so helpful in walking us through our first home buying process. All the warnings we had about being treated like another number by a big lender were unfounded. He was ...Sarkis was wonderful! He was so helpful in walking us through our first home buying process. All the warnings we had about being treated like another number by a big lender were unfounded. He was attentive and proactive throughout the entire process and we closed on time. I would recommend Sarkis to anyone looking for a lender."

Maria durazo

"October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was ...October 18th, 2024 To whom it may concern, I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was desperate. I had minimum expectations and hope in finding a solution to my case. I had been doing research and calling different places without a positive outcome. I never felt safe with different associates answering the phone. I was extremely lucky that Maria answered the phone. In less than ten minutes, she changed my way of thinking. I was apprehensive to the idea of refinance my house. She listened to my situation with details and was very honest to explain me that it was basically my only solution. And it was the best in my case. I trusted her and then I started experiencing her dedication and commitment in my case. Her contribution has played a pivotal role in our family, health, and finances. Maria is an asset for Rocket Mortgage and a valued member of your team. I truly appreciate all that you have accomplished for us. During our process interaction, I constantly told her “You saved me”. It is a true statement. I am writing this letter to upper management to make sure they know the value of the associate, Maria Durazo Valle, and her exceptional performance does not go unnoticed. Maria, I am more grateful to you than you’ll ever know. Please continue your mission of helping more clients in need. May your future be as bright as your heart, thank you so much. Sincerely, Tanya R. Henao."