Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

Page 147 of 259
Dave Gloss

"She was simply the best! She went above and beyond quick to answer and quick and to return calls."

Dwight Miller
Dwight Miller

Dwight Miller

Rocket Mortgage - Refinance Team
4 Reviews
Karen Larson Coleman

"Working with Dwight was a pleasure. He was very helpful and professional."

Nikki Catando

"Detonate was very professional. He kept me up to date on how things were progressing throughout my entire experience. He was there if I had any questions and was very knowledgeable. Very pleased with ...Detonate was very professional. He kept me up to date on how things were progressing throughout my entire experience. He was there if I had any questions and was very knowledgeable. Very pleased with my entire experience."

Nidia Otero
Nidia Otero

Nidia Otero

Rocket Mortgage - Refinance Team
4 Reviews
Sandra Gilles

"I was really pleased to work with Nidia. She went above and beyond to help me secure the best rate for my mortgage refinancing. She was very professional and patient during the whole process. I will ...I was really pleased to work with Nidia. She went above and beyond to help me secure the best rate for my mortgage refinancing. She was very professional and patient during the whole process. I will definitely work again with her in the future."

Omar Pacheco
Omar Pacheco

Omar Pacheco

Rocket Mortgage - Refinance Team
3 Reviews
Bob Sacamano

"Omar was great. He was responsive at any hour of the day, any day of the week. He truly made the process easy for us"

Gene Leedy

"David was helpful. Gave me all I asked for when I needed it. Good job. I would recondmrnd him. Thanks"

Jak Jak

"From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking ...From start to finish, Daniel-Raj has been there to guide me through a comprehensive process to secure our cashback mortgage loan. During the process, he provided information prior to me even asking for it to ensure that I understood everything about a cash-out refinance since this was the first time that we've done this. No matter what time of day or night, he suggested and answered every one of our exchanges with great knowledge, professionalism and a genuine approach to helping myself and my family. I highly recommend Daniel-Raj for all of your service needs with Rocket Mortgage."

Stalin Pena
Stalin Pena

Stalin Pena

Rocket Mortgage - Refinance Team
4 Reviews
Alberto Reyes

"We gave all his support, gave us optimism always finding a solution."

Teresa Powell

"Joshua, Just a few notes of feedback for you based on my interactions with you to refinance my home. This was not my first interaction with Rocket, but it was my first chance to work with you as my ...Joshua, Just a few notes of feedback for you based on my interactions with you to refinance my home. This was not my first interaction with Rocket, but it was my first chance to work with you as my banker. Let me say up front, “Job well done.” Now, let me explain why. After a lifetime of leadership opportunities in service to our nation, I have learned to use a proven concept when looking at big decisions. I consider the evidence. I make my decision. Then, I challenge someone whom I can trust to “convince me I’m wrong.” It doesn’t matter how many times they fail. What matters is when they succeed, because that keeps me from making the wrong decision in critical situations. Consider the following example. As I looked to refinance my home, I was not inclined to consider using the Veterans Administration (VA) loan opportunities. However, my inclination was based on strongly held beliefs that were masquerading as facts in my mind. You had two options. You could just accept my inclination to ignore VA loans. Alternatively, you could find the best deal for me (including VA options) and then convince me why it was the best deal. At the end of the day, I accepted a VA loan because you presented a logical, cogent, fact based argument for my consideration. I believe that your success in the example above is based on a key attribute that is critical in your line of work. You apparently have a well-developed ability to listen and understand what your clients are asking. Then instead of just dismissing your client’s concerns, you find a way to address those concerns and to communicate with them. In short, it seems you “connected” with me as a partner in my journey, not just as a service provider. Another thing that I really appreciated was your responsiveness. As we took this journey to refinance my home, I came up with questions for which you couldn’t have had immediate answers. You took another approach that I have valued in the past. You had the integrity to admit that you needed to take a moment to look at it. Then you always quickly got back to me with a thoroughly researched response. In my mind, you exemplify exactly the type of individual that I would hire to work in my business. So thank you for the way you interacted with me during this process and making it quick and easy. Respectfully Jim PS. I rated you as “Excellent” only because there wasn’t a “Superior” option in the Likert Scale."

Zack Rababeh
Zack Rababeh

Zack Rababeh

Rocket Mortgage - Refinance Team
4 Reviews
Lavern Wood

"Very satisfied with his work and the ending ex"