Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Mo El-Dirani
Mo El-Dirani

Mo El-Dirani
Rocket Mortgage - Refinance Team
4 Reviews
greg snipes

"Great to work with and made my refi happen!"

Chad Enricco
Chad Enricco

Chad Enricco
Rocket Mortgage - Refinance Team
4 Reviews
Gil Bravo

"I would suggest, that in the future. If there is a debt that will be paid from the proceeds, that it should be sent directly from Amrock Financial as in the past. I am still experiencing a problem ...I would suggest, that in the future. If there is a debt that will be paid from the proceeds, that it should be sent directly from Amrock Financial as in the past. I am still experiencing a problem with the creditor(Synchrony Bank). The check was sent via UPS Overnight on the 2nd of August and the bank said they have not received the check. I was notified by UPS that the check was delivered on the 5th of August, and the person who signed for the check. I have correspondence from the bank saying it could take up to 90 days for verification. Not good business in my opinion! ,"

Michelle Fisher
Michelle Fisher

Michelle Fisher
Rocket Mortgage - Refinance Team
4 Reviews
Paula Peterson

"Michelle was always friendly and courteous. She answered every question we had and made our process a pleasant and stress free experience."

Jessica Galindo
Jessica Galindo

Jessica Galindo
Rocket Mortgage - Refinance Team
4 Reviews
Steven Cradlin

"Jessica made the process of obtaining a mortgage easy. She explained everything in detail. She keep me informed all the way through the process"

Dana Gold
Dana Gold

Dana Gold
Rocket Mortgage - Refinance Team
4 Reviews
Brian Garfield

"Dana Gold was professional in her duties and very friendly. She answered all my questions either via email or text in a timely fashion. She followed up during the appraisal process letting me know ...Dana Gold was professional in her duties and very friendly. She answered all my questions either via email or text in a timely fashion. She followed up during the appraisal process letting me know that it was filed and available for viewing. She congratulated me upon my close. I want to thank Dana very much."

Nona Gormley
Nona Gormley

Nona Gormley
Rocket Mortgage - Refinance Team
4 Reviews
Tim Conroy

"I have known Nona (Platt) Gormley for nearly 50 years. Nona has consistently proven herself to be an intelligent, level headed, kind and caring person. Although I have known Nona socially for decades ...I have known Nona (Platt) Gormley for nearly 50 years. Nona has consistently proven herself to be an intelligent, level headed, kind and caring person. Although I have known Nona socially for decades my wife and I recently refinanced our home. Nona shepherded us through the entire process. What could have been a nightmare for us was made easier with her guidence. Nona explained the reasons behind different aspects of the process so we could understand them. She is very good at her job ! Both Renee and I give Nona our highest recommendation! Tim & Renee Conroy"

Michael Hadous
Michael Hadous

Michael Hadous
Rocket Mortgage - Refinance Team
4 Reviews
Steve Polino

"Honest, straight forward, all his statements and representations were accurate. It was truly a pleasure. I would highly recommend him to anyone seeking a refiance or mortgage."

Bassel Hamdan
Bassel Hamdan

Bassel Hamdan
Rocket Mortgage - Refinance Team
4 Reviews
Lily Vasquez

"To whoever may concern. I would like to say so much good , excellent or a better word “fabulous” . about “ Bassel Hamdan”. because that is what he did with us, “ FAMILY Rodriguez”. Refinancing is ...To whoever may concern. I would like to say so much good , excellent or a better word “fabulous” . about “ Bassel Hamdan”. because that is what he did with us, “ FAMILY Rodriguez”. Refinancing is really really hard to do. Finding a trusting person as well is very very hard to do. However in rocket mortgage I found this Incredible magnificent guy, that the best part that he did was “ Listen to my NEEDS!!”. Most of the time that we have Refinance people that we have work with they just give us their opinion and they do with us however they like so we could at the end Refinance and making business for them. With that being said this time it was different this guy listen to my needs in my family needs and that God accomplish!🙏🏽. And to find somebody like that never out of 10 maybe one would listen and it’s very hard. Before him I started with another guy by the name of Kevin, in rocket mortgage. The only thing I could say was terrible!!, terrible communication. And Aracely this guy “ Bassel Hamdan”, from rocket mortgage ask for opportunity and gave me his word of holding my hand and to the end of the process. Something very hard to do because from the same company I was disgusted by the first representative. However I am double liking his words and the way he communicate it, and that made me trust him. In every day they were something of him that he was doing that show me that what he mean it who he is how he works, he was the right person. I will have them present all my life when I want to refinance I only going to refinance with him as the only thing I could say. He was fantastic be on fantastic I can’t find a Work right now to Splaine my whole process with him in the way he treat me and my husband that means a lot to us. Yes I do have kids and everything went well so that means that he helped my whole family and that I will never forget. If a boss or somebody from rocket mortgage is reading this you should value a staff like that a lot !! I will give them an award he deserve it. If another lender people that is trying to refinance read this I hope you really refinance with this person “ Bassel Hamdan”. Why?… Because he’s gonna listen and that’s the number one key refinancing listen to the customer to achieve their needs. And this guy did more than that what he promised he accomplish it for me and my whole family. Last thing I just wanna say is “ God bless him, what a Lotta other customer Cause he deserve to be recognize!! Again thank you, thank you so much “ Bassel Hamdan” Simply the best rocket mortgage. “ Bassel Hamdan!!”🥇🏆"

Jewel Harris
Jewel Harris

Jewel Harris
Rocket Mortgage - Refinance Team
4 Reviews
Lisa Heber

"If I could give Jewel 10 stars it would not be enough! She was patient, kind, knowledgeable, and always available to answer all my questions."

Ken Heitchue
Ken Heitchue

Ken Heitchue
Rocket Mortgage - Refinance Team
4 Reviews
Janice Robinson

"How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns...How do you say thank you for making this experience so easy, even when you are not sure that things will work out for you the best way, but this team was on point for any and all questions or concerns that I may have had or even thought about. Ken explained why it would be a good decision to refinance my home to be able to live a more fruitful life and to pay off debts and have some cash in the bank. I can even take myself out to a fancy dinner once or twice a year. Thank you, Rocket Mortgage, you were great!"