"Jacob was great, from the first phone call through to the closing. I've done a few refis, and this one was the easiest. My refi wasn't typical, but he and his team pulled it through... painlessly for...Jacob was great, from the first phone call through to the closing. I've done a few refis, and this one was the easiest. My refi wasn't typical, but he and his team pulled it through... painlessly for me. He is an excellent communicator, the Rocket Mortgage app was comfortably handy. There was always a list of things to do and things that were already done. I highly recommend Jacob to anyone buying or refinancing a home. And , of course, Rocket Mortgage put together a real easy way to do it all... without leaving my house! What's not to like, get person, fine company. Thanks Jacob..."