Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 130 of 373
Steven Hoarau
Steven Hoarau

Steven Hoarau
Rocket Mortgage Sales
26 Reviews

"I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and ...I recently had the pleasure of going through a loan process with Steven, and I must say it was one of the best experiences I've had with financial services. This is my 3rd time going thru this and From start to finish, I felt informed, supported, and ultimately empowered by the exceptional service provided. One aspect that truly stood out was the level of detail and transparency. Steven took the time to explain all the terms, options, and potential outcomes, ensuring that we were well-informed every step of the way. What really impressed me was how they prepared me for the worst-case scenarios, outlining potential challenges and risks, and discussing viable solutions to mitigate them."

Hamzah Khachiche
Hamzah Khachiche

Hamzah Khachiche
Rocket Mortgage Sales
26 Reviews
Jo Blake

"Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and...Hamzah was excellent to work with. He moved quickly, stayed responsive, and answered all of our questions with ease. He took the time to call me right away, kept me updated throughout the process, and even saved me about eight days on an early closing date because of my timeline. His efficiency and professionalism made the entire experience smooth and stress‑free."

Ryan Klementowski
Ryan Klementowski

Ryan Klementowski
Rocket Mortgage Sales
26 Reviews
Chandos Lough

"Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was ...Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was magnificent and we highly recommend. Every part of the process seemed seamless and flawless. It was absolutely such an easy and fast process. In the future we plan to use Ryan. We have him saved in our phones."

Matt Laitila
Matt Laitila

Matt Laitila
Rocket Mortgage Sales
26 Reviews
Eileen Bailey

"Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during ...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier.."

Gustavo Lazaro
Gustavo Lazaro

Gustavo Lazaro
Rocket Mortgage Sales
26 Reviews
Jeffery Smith

"I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very ...I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very professional, and answered every one of my questions. He made me feel very at ease. Gustavo walked me through every step in my home buying experience. Being in sales myself his follow up with me was unbelievable, always checking in with me to see if I needed any assistance with anything. Not only was he my contact through Rocket he became a friend. I would highly recommend Gustavo to anyone thinking about the purchase of a new home. Thank you so much for all you have done to make the experience so easy and flaw"

Ty Lum
Ty Lum

Ty Lum
Rocket Mortgage Sales
26 Reviews
Warren Coker

"I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage ...I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage industry is impressive, but what truly stood out was the sense of security he provided. He assured me from day one that he had my best interests at heart, and he absolutely delivered on that promise. It’s rare to find that combination of expertise and genuine integrity. Thanks, Ty, for making this such a smooth process!"

Brandon Paschall
Brandon Paschall

Brandon Paschall
Rocket Mortgage Sales
26 Reviews
Sunshine Daniel

"Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be ...Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be very smooth, and it was. This was the very first time that I made a major business transaction and did not experience anxiety or stress from the beginning to the end of the process. Brandon, keep up the great work with putting your customer/client first and making them feel like you are taking the journey with them. Once again, thanks for representing Rocket Mortgage in a very excellent and professional way. I did not know of Rocket Mortgage until I returned a phone call, and you were on the other line. Thanks for a great first impression of you and this great company. I will refer others to you."

Brian Paul
Brian Paul

Brian Paul
Rocket Mortgage Sales
26 Reviews
Rahul Gupta

"I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up ...I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up on paperwork and let me know the status of my refi. The whole process was very low-stress, and Rocket Mortgage's online portal for paperwork management is by far the best one I personally have seen. Thanks, Brian! This was a great experience."

Anthony Payette
Anthony Payette

Anthony Payette
Rocket Mortgage Sales
26 Reviews
Catherine Odonnell

"Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This ...Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This encouraged me much. I called Anthony one time only to hear that he was on vacation and he still took time to attend to me. At times I could not understand which papers were needed for me to submit and Anthony was very patient with me as he explained to me what was needed. This makes me recommend him highly for promotion. God bless you Anthony. Anthony is an awesome man who loves his job and really loves to serve his clients to satisfaction."

Brooklyn Sabin
Brooklyn Sabin

Brooklyn Sabin
Rocket Mortgage Sales
26 Reviews
David Louis

"So I'll say this...when you start the process of getting a loan it's very confusing. For me, I just wanted to make sure I wasn't getting a bad deal. Brooklyn made the experience great. If you are ...So I'll say this...when you start the process of getting a loan it's very confusing. For me, I just wanted to make sure I wasn't getting a bad deal. Brooklyn made the experience great. If you are like me and are overwhelmed with all the fees and details - you need someone who will break it down for you and take the time to do so in a way that is simple to digest. Brooklyn did exactly that. And she went as far as to look up all the exact numbers for my new house taxes and insurance etc. Other just asked me for that detail and used it as round numbers. Did this matter? Maybe not for some..but for me it did. You are in good hands with Brooklyn. You know in your gut that she is there to help. With all the stress of buying a home - we all could use someone like that. thx!"