Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 130 of 360
Keith D Sutherland

"In a word, WOW!!!!! We were merely just looking to investigate whether it made sense to do a home improvement loan. Through fate, we ended up connecting (literally) and 'connecting' (figuratively) ...In a word, WOW!!!!! We were merely just looking to investigate whether it made sense to do a home improvement loan. Through fate, we ended up connecting (literally) and 'connecting' (figuratively) with Tiffany. She is 'hands down' the best - defined by demeanor, competency and dedication. I was surprised to see communications from her throughout, including evening messages via text or email. Obviously, rocket policy and processes are well-defined, but it still takes people like Tiffaney to make it real. We are thankful - Holly and I!"

Teesha Jones
Teesha Jones

Teesha Jones

Rocket Mortgage Sales
26 Reviews
Dean Robison

"Teesha was such a joy to work with. Her knowledge and professionalism were such a great plus. She took time and listened to see exactly what we were wanting to achieve. After going over all the ...Teesha was such a joy to work with. Her knowledge and professionalism were such a great plus. She took time and listened to see exactly what we were wanting to achieve. After going over all the information she had a game plan and it was Fantastic. We couldn't have gotten a better person no matter how we tried. So thankful that she, Teesha was on the other end of the line when we called. Wonderful experience and if we ever do it again, well you know who we'll be calling. Her initials are TEESHA!! Thank You so very much, God Bless!"

Pam Barriere

"What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire...What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free. Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was seamless from start to finish. I would absolutely recommend Rocket Mortgage to friends or family members. Thank you again for making this process so smooth."

Matt Laitila
Matt Laitila

Matt Laitila

Rocket Mortgage Sales
26 Reviews
Eileen Bailey

"Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during ...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier.."

Misses Lewis

"I had an amazing experience working with Payton. From start to finish, she was completely hands-on and made sure I never felt lost or confused throughout the process. Every question I had — no matter ...I had an amazing experience working with Payton. From start to finish, she was completely hands-on and made sure I never felt lost or confused throughout the process. Every question I had — no matter how big or small — was answered thoroughly and promptly. What stood out most was her communication. She kept me informed at every single step, so I always knew exactly where things stood. If you're looking for a loan officer who genuinely cares about her clients and goes above and beyond, I highly recommend Payton. She made what can be a stressful process feel smooth and manageable."

Zach Lytle
Zach Lytle

Zach Lytle

Rocket Mortgage Sales
26 Reviews
Jeffrey Blydenburgh

"Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, ...Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, which the others we have dealt with did not. His answer to everything was in keeping with our goals not his. I hate dealing with people that really only want to sell you and literally tune out everything you say. Anyway, if you deal with any other company versus Rocket Mortgage, you just might be missing out. Rocket Mortgage was great, but Lytle made them "Perfect"."

Ryan Marl
Ryan Marl

Ryan Marl

Rocket Mortgage Sales
26 Reviews
PRISCILLA Pellicane

"had the pleasure of working with Ryan during my home-buying journey, and although I wasn’t able to purchase a home this year, I truly appreciate all the hard work and dedication he put into helping ...had the pleasure of working with Ryan during my home-buying journey, and although I wasn’t able to purchase a home this year, I truly appreciate all the hard work and dedication he put into helping me. From the very beginning, he was professional, knowledgeable, and always available to answer my questions. He went above and beyond to explore every possible option for me, making sure I understood the process and felt confident every step of the way. Even though things didn’t work out for me this time, I now feel much more prepared and optimistic about buying a home in the near future, thanks to his guidance. I highly recommend Ryan to anyone looking for a lender who genuinely cares about their clients and does everything possible to make homeownership a reality. Looking forward to working with him again next year! who genuinely cares about their clients and does everything possible to make homeownership a reality. Looking forward to working with him again next year!"

Mike Mitchell

"Hakeem reached out to me after I requested information from the website. He is extremely knowledgeable and professional. We had multiple conversations over the span of two and a half weeks. Hakeem was...Hakeem reached out to me after I requested information from the website. He is extremely knowledgeable and professional. We had multiple conversations over the span of two and a half weeks. Hakeem was never pushy. He answered my questions very openly and truthfully. I never had the slightest feeling that my questions were a nuisance to him. In the end I decided to make no decision and Hakeem was still super polite and helpful. If I ever refinance Hakeem will be my first call. I would recommend him for anyone seeking honest, professional, polite, and prompt service."

David Montoya
David Montoya

David Montoya

Rocket Mortgage Sales
26 Reviews
Sbertha MolCastro

"Es un profesional en toda la extensión de la palabra porque te brinda toda la confianza para poder aclarar todas las dudas que tienes sobre tu proceso de hipoteca, además de que te orienta y te ...Es un profesional en toda la extensión de la palabra porque te brinda toda la confianza para poder aclarar todas las dudas que tienes sobre tu proceso de hipoteca, además de que te orienta y te asesora de manera sencilla y con mucha claridad para que puedas recolectar toda la documentación que se necesita durante el proceso de tu hipoteca. Tiene la disponibilidad de aclarar cualquier situación que se presente durante el proceso, en lo personal es una persona que sabe portar muy bien la camiseta de la compañía Rocket Mortgage, me permito felicitar a la compañía por tenerlo dentro de su equipo de trabajo. Muchas gracias por todas las atenciones brindadas. He is a professional in every sense of the word because he gives you all the confidence to be able to clarify all the doubts you have about your mortgage process, in addition to guiding you and advising you in a simple and very clear way so that you can collect all the documentation that is needed during the process of your mortgage. He is available to clarify any situation that arises during the process. Personally, he is a person who knows how to wear the Rocket Mortgage company shirt very well. I would like to congratulate the company for having him as part of their work team. Thank you very much for all the attention given."

Joe Velasquez

"Brianna provided me exceptional service with the refinancing of my mortgage loan. She patiently walked me through every aspect of the loan process. She returned all my calls properly and answered all ...Brianna provided me exceptional service with the refinancing of my mortgage loan. She patiently walked me through every aspect of the loan process. She returned all my calls properly and answered all my questions with a genuine and personal commitment, of ensuring full customer satisfaction. She spoke with the voice of confidence and knowledge that gave me comfort and reassurance , as she explained in detail the difference parts of the refinancing process. I would strongly recommend her to all in the refinancing/Purchasing process. And I look Forward to working with her again in the future. Thank you Brianna you are awesome."