Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 128 of 397
Paul Gassman
Paul Gassman

Paul Gassman
Rocket Mortgage Sales
28 Reviews
Marie Elena Monteiro

"I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But...I have to say, I didn't want to like him or answer his calls... Actually, the first time we spoke, I chewed him out for Rocket Calling me just because I had my credit report pulled for a car loan. But it was the best thing I ever did. My HELOC was climbing with the prime rates, OMG. I was just paying interest & the principal was never going down with those rates. Paul took the patience to calm me down. I was driving in "Beach" traffic & told him you have a captive audience while I am in my car- DAZZLE ME & he did. thank you"

Donnie Kaepplinger
Donnie Kaepplinger

Donnie Kaepplinger
Rocket Mortgage Sales
28 Reviews
Jessye Head

"Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all ...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!"

Candice Keele
Candice Keele

Candice Keele
Rocket Mortgage Sales
28 Reviews
george mccoppin

"Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting ...Candice jumped in when the other person I was working with moved on. I explain to her about all the tragedies I had over the past 5 years starting with a small tornado hitting my farm. I was cutting trees up when a branch broke and I fell and dislocated my shoulder and right elbow and broke my right wrist. While I was in the hospital they did a prescheduled physical. It turn out my prostrate cancer came back. My oldest son, who was a pharmacist in Fargo move here to help me. I gave him a rental house for coming here. He got a job at Carle hospital as a pharmacist. He started to help me at the farm but after 8 weeks he felt terrible. I rushed him to Carle and they ran test on him and it was determine he had a rare cancer of the appendix. I moved in with him and took him to Barnes and Northwestern to see if they could do anything. Northwestern did the surgery and after 6 hours closed him up. The head surgent said the cancer spread to every organ in his body and had 6 months to live. He past on May 19th 2024 at Carle hospital in my arms. I spent most of my savings taking care of him and finishing remodeling his house. I closed his estate in April of 2025. My oldest grandson said he would help me at the farm. I bought him a used pickup so he could drive down when he could. Alex was a son of another son of mine living here in Champaign. He was taking college courses at Parkland college at the time. In May of this year he took his own life. No one knows. Was well liked, no drugs. His services was on same day as my sons from previous year, May 19th. I helped with his funeral expenses. I was flat broke so I had to get this loan. Candice did everything a life long friend would do. She took the stress out of my life and checked on me on a daily basis. She's the greatest thing that has happen to me. I think God send me an angel!"

Shane Keeler
Shane Keeler

Shane Keeler
Rocket Mortgage Sales
28 Reviews
Fatima Al

"I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is...I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is always there to lend a helping hand. His dedication to his work and his commitment to my success are truly commendable. What sets him apart is his ability to provide clear, actionable feedback that truly makes a difference. His insights are not just helpful but empowering, allowing me to move forward with confidence and clarity. His unwavering support and expertise have significantly impacted my business, and I am incredibly grateful for his leadership. Thank you for being such a fantastic leader and for always being available to help, no matter when or where. Your guidance has been invaluable, and I’m fortunate to have you in my corner."

Sean Konopka
Sean Konopka

Sean Konopka
Rocket Mortgage Sales
28 Reviews
Juliann Obrien

"I just wrapped up my refinancing with Rocket Mortgage, and I have to say—working with Sean was an absolute pleasure. He made the entire process feel smooth and stress-free from start to finish. Sean ...I just wrapped up my refinancing with Rocket Mortgage, and I have to say—working with Sean was an absolute pleasure. He made the entire process feel smooth and stress-free from start to finish. Sean was professional, kind, and always available whenever I had a question (and trust me, I had plenty!). He explained everything clearly, never rushed me, and made sure I felt comfortable and confident every step of the way. It truly felt like he was in my corner the whole time. If you’re thinking about refinancing, I couldn’t recommend Sean more. He made what could have been a nerve-wracking process incredibly easy, and I’m so grateful for all his help. Thank you, Sean—truly top-notch service. — Julie O’Brien"

Johnny Lazenby
Johnny Lazenby

Johnny Lazenby
Rocket Mortgage Sales
28 Reviews
Yashica Preston

"I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to ...I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to clearly explain every step of the process, answered all of my questions with patience, and made what could have been a stressful experience feel smooth and manageable. Their attention to detail and commitment to finding the best possible options for my situation truly set them apart. I always felt like a priority, and their communication was consistent and transparent throughout. If you’re looking for someone who is trustworthy, efficient, and genuinely cares about their clients, I highly recommend this refinance representative. I couldn’t be more pleased with the service I received! Johnny you ROCK!!!!"

Brian Leach
Brian Leach

Brian Leach
Rocket Mortgage Sales
28 Reviews
Wilhelmina Picard

"We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions ...We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions that helped us think through the process, ensuring we had all the information needed to make the best decision. Brian was responsive to our questions and concerns throughout our interactions, providing clear and helpful insights. Although we ultimately decided not to move forward with a refinance at this time, this decision was purely based on our financial situation and had nothing to do with Brian’s outstanding service. We greatly appreciate his guidance and professionalism, and when the time is right, we will reach out to Brian directly. Highly recommend!"

Bob Luker
Bob Luker

Bob Luker
Rocket Mortgage Sales
28 Reviews
Peter-Emily Dodge

"working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on ...working with Bob really made this a wonderful experience. Before we connected with Rocket Mortgage to discuss refinancing we called the company we currently have our mortgage with and they put us on hold for 30 minutes and gave us the run around. Within a minute of connecting with Rocket Mortgage Bob called us and walked us through the process like we were the only people in the world- we felt important and cared about. It was a refreshing thing! Bob was highly knowledgeable and professional, but he was also very personable and friendly. I just can't say enough good stuff about him and how enjoyable he made this journey!"

Ty Lum
Ty Lum

Ty Lum
Rocket Mortgage Sales
28 Reviews
Warren Coker

"I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage ...I had a phenomenal experience working with Ty Lim at Rocket Mortgage. From start to finish, Ty steered me in exactly the right direction for my home equity loan. His deep knowledge of the mortgage industry is impressive, but what truly stood out was the sense of security he provided. He assured me from day one that he had my best interests at heart, and he absolutely delivered on that promise. It’s rare to find that combination of expertise and genuine integrity. Thanks, Ty, for making this such a smooth process!"

David Martinez
David Martinez

David Martinez
Rocket Mortgage Sales
28 Reviews
Betton

"I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only ...I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only approved for my loan but fully informed and comfortable every step of the way. David took the time to understand my unique situation and worked tirelessly to find the best solutions. He was always available to answer my questions, provide updates, and offer guidance, making what could have been a stressful experience smooth and straightforward. His professionalism, expertise, and genuine care for my success were evident in everything he did. Thanks to David, I am now a proud homeowner, and I couldn’t be happier with the service I received. If you’re looking for a loan officer who truly goes all out for their clients, look no further than David Martinez. Highly recommended!"