Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 128 of 373
Katrina Sevilla

"If I could give Sheryl more than 5 stars I would. Sheryl worked with us for about 6 months and she was so incredibly kind. She would connect with us weekly to see how our search was going and just ...If I could give Sheryl more than 5 stars I would. Sheryl worked with us for about 6 months and she was so incredibly kind. She would connect with us weekly to see how our search was going and just provide us encouragement to keep going even in the tough market we reside in. She is incredibly knowledgeable and I love that she can break down all of the complications that come with home buying to an every day person so easily. Not only did she care about our home buying process she would connect with us on a personal level as well which made the interaction that much better. We would happily recommend Sheryl to anybody who may be looking to start the home buying process with Rocket Mortgage. Thank you again for everything."

Moe Rahman
Moe Rahman

Moe Rahman

Rocket Mortgage Sales
27 Reviews
Barbara Fairbanks

"Moe is an amazing Mortgage Banker. He is so kind, patient, knowledgeable, and made the process so easy. Moe kept me grounded when we had the issue with my husbands employment verification that was ...Moe is an amazing Mortgage Banker. He is so kind, patient, knowledgeable, and made the process so easy. Moe kept me grounded when we had the issue with my husbands employment verification that was the last issue holding up our closing. Being a government employee made the process difficult. Moe was always available to answer all my questions and help me through the process. Moe made this experience so pleasant. I would not want to work with any other banker than him. We will always be so grateful for all his hard work and making the process so easy and positive . His goal was to put us in a better position than he found us and he did. I believe we actually developed a great friendship. I cannot thank him enough for all his hard work and getting us closed within a short period of time."

Bob Craig

"The loan process for our Rocket Mortgage refinancing was nearly flawless, and the minor hiccups were handled quickly and professionally. I attribute all of this to Chelsea! She was responsive, ...The loan process for our Rocket Mortgage refinancing was nearly flawless, and the minor hiccups were handled quickly and professionally. I attribute all of this to Chelsea! She was responsive, clear, proactive and a pleasure to work with. I chose Rocket Mortgage because I had previously felt the task to refinance was a burden. I am pleased to report it was much easier than I could have predicted. Chelsea deserves credit for her great work and excellent representation of your company."

Rosa Rojas
Rosa Rojas

Rosa Rojas

Rocket Mortgage Sales
27 Reviews
Shelly Larez

"I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure ...I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure a smooth and successful closing for my clients. Her expertise, attention to detail, and dedication truly set her apart. She navigated every step with professionalism and a genuine commitment to helping my clients secure their dream home. I highly recommend Rosa for anyone in need of a reliable and customer-focused lender. Thank you for making this experience exceptional both for my clients and myself!"

Amy Kolquist

"Really appreciated Joseph staying on the phone late with me on a Friday night to get our refinance in the works and getting us a great rate. He didn't know when I called that I was trying to ...Really appreciated Joseph staying on the phone late with me on a Friday night to get our refinance in the works and getting us a great rate. He didn't know when I called that I was trying to refinance because the lender our mortgage had been sold to had horrible customer service. They wouldn't answer the phone, didn't have us in their online system so we could pay our mortgage, hadn't sent us a bill, and the best they could do was have their automatic system give us a call in five days. So yes, Joseph answering the phone, talking through all of my questions, calling back when our call got disconnected and setting us up with lower rate and payment all the while working late into a Friday night was a huge breath of fresh air. I'm going to give my mortgage payment to someone, so I absolutely prefer to give it to a company who hires someone like Joseph. So happy we switched to Rocket Mortgage and so glad Joseph picked up the phone! Great customer service!!!!"

Blaine Dunlap

"OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a ...OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a loan. I called several other loan folks. I'm sure they had successful careers in the used car business, but that approach didn't work for me. This house turned into a nine-way bidding war. She was able to give me not a prequalification, but a preapproval letter. I didn't get this house. It was three months before I found another. In that time, I was bombarded with calls from other lenders. Melissa kept in touch but in a friendly, infrequent and reassuring way. When I found the next house, it was perfect for me. I only called one person, and she got busy. In a matter of days, she had all of the heavy lifting done for this loan. We all know getting a loan is a paper chase. We made a good team and when she needed docs, I got it done right now because I was on a team. It wasn't a demand or order from High On. My loan was a small one. After we would talk, I hoped she would find a rich techie buying a million-dollar house. How could she spend such patient time with me? When I look back at buying this house, my thoughts will not be how I found it, how glad I was to get it, it will be how my friend Melissa pushed this through and got it done. Thank You My Friend."

Bryan Wallace
Bryan Wallace

Bryan Wallace

Rocket Mortgage Sales
27 Reviews
Rocky Regalado

"My experience as first time home buyer was a learning journey, Bryan was very patient and explained in great detail the home buying process and conditions. He was able to guide me to the right ...My experience as first time home buyer was a learning journey, Bryan was very patient and explained in great detail the home buying process and conditions. He was able to guide me to the right gameplan and have a realistic goal set for my financial expectations. Whenever I had any changes or targets in mind he was able to crunch the numbers and tell me exactly where I'd fall with the given limitations. That made it easier to go with rocket vs another lender that didn't give me the confidence and streamlined experience I had with Bryan and Rocket. I wasn't sure exactly what house I wanted when I started looking in February but after doing some homework I had found and bought my house in about two weeks. I have great confidence that Bryan and Rocket will continue to help me on any changes or plans along the way."

Annrose Howard

"Hunter was a great help to my husband and I with refinancing our home. She was pleasant, thorough, and very professional from the start to the closing process. She answered all of our questions and ...Hunter was a great help to my husband and I with refinancing our home. She was pleasant, thorough, and very professional from the start to the closing process. She answered all of our questions and contacted us immediately when changes occurred. It is because of employees like Hunter that my husband and I are very satisfied with the products and services provided by Rocket Mortgage, and highly recommend your company to our family and friends. Thank you again Hunter and Rocket Mortgage for your excellent customer service and quality products!"

Azrael Adams
Azrael Adams

Azrael Adams

Rocket Mortgage Sales
26 Reviews
Vang Xiong

"Azreal is the best! From my first conversation with her, I could tell she was a very personable and relatable person and wanted my best interest at hand. Throughout our weekly conversations and text ...Azreal is the best! From my first conversation with her, I could tell she was a very personable and relatable person and wanted my best interest at hand. Throughout our weekly conversations and text messages, it felt like I've known her for years. But here's the most awesome part. A house came up on the market shortly after we were preapproved and it checked 4 out of 5 boxes for us in what we were looking for in a home. The first day of the open house drew over 18 families alone and the sellers had multiple offers before even having the open house. So, we knew going in, we weren't going to go in with the highest offer and we also weren't the strongest buyers. I had told Azrael the night we submitted our offer, that we had already emotionally and mentally moved on because we knew offer wouldn't get accepted. However, Azreal had been working strategically behind the scenes with my agent as well as the sellers agent in getting this deal closed for us. 24 hours later, she broke the news that our offer had been accepted! We were in shock and still are. Even during escrow, she'd reach out to me weekly to check in on me. We know this deal wouldn't have happened if we didn't have her on our side and are so grateful she was the one who took my call when I called Rocket Mortgage. She has a lifetime client and I will be referring all my family and friends to her. Thanks again Azreal, Kelly and I are forever grateful to have you on our team in making our dream come true!"

Penny Koch

"I have been trying to re-finance my mortgage on my house since 1012 when my divorce finalized. It always ended up that I didn't seem to have enough money to buy the house I've been paying the bills ...I have been trying to re-finance my mortgage on my house since 1012 when my divorce finalized. It always ended up that I didn't seem to have enough money to buy the house I've been paying the bills on since I bought it in 2010. I was very leary to even try again after being turned down over and over. Jamal was extremely positive and there is no way I would have even made it through this time without his support. When I signed the re-finance papers I had big tears. I still can't believe this is real. Thank you Rocket Mortgage. If you haven't figured it out yet, Jamal is a champion. Thank you, Jamal."