"My first loan was in 1973, from my next door neighbor/banker. I could not begin to count the number of banking, other financial services, customer service and telephone help over the past 50+ years ...My first loan was in 1973, from my next door neighbor/banker. I could not begin to count the number of banking, other financial services, customer service and telephone help over the past 50+ years since then. Sourov stands out. Sourov meant business, but took it personally. I have never had a more pleasant, easy and seamless transaction such as my 2nd mortgage with Sourov. Every phone call, he not only had the time and the answer, but the detailed knowledge to dig deep and give me full meaningful answers. It was more than a pleasure to work with Sourov, it was truly a privilege. He represents your company well. He is an excellent employee and I am sorry we won't be chatting anymore. Hold on to this guy."