Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 214 of 397
Marsha Green

"From the beginning Manuel took a personal interest in me. He went above and beyond to help me through the process. He was totally professional and made himself available to answer all my questions. He...From the beginning Manuel took a personal interest in me. He went above and beyond to help me through the process. He was totally professional and made himself available to answer all my questions. He also shared an interest in our love for our pets. This weekend I would definitely choose to work with Manuel again if the need ever arises."

Chris Beck

"Moses was extremely friendly, knowledgeable and effective in helping us get our home loan serviced and completed. I would highly recommend that you work with him as he looks out for your future home ...Moses was extremely friendly, knowledgeable and effective in helping us get our home loan serviced and completed. I would highly recommend that you work with him as he looks out for your future home and will help in any way possible!"

Sheri Price

"It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet ...It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet personable and friendly. Thanks to Daniel, my loan was processed smoothly with no delays."

Sean Mueller
Sean Mueller

Sean Mueller

Rocket Mortgage Sales
7 Reviews
Tonya Novalis

"Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to ...Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to call me, he called me. My time is very valuable in this meant a lot to me. Sean has outstanding customer service wonderful knowledge about the mortgages and their processes as well as rocket mortgage, and I will refer him to everyone I know who is looking for a wonderful mortgage company as well as someone to assist them along the way. Thanks so much for a wonderful experience Sean."

Margaret Murphy-Webb

"There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah ...There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah worked with me to have it rectified. No matter how frustrated I was, Zarinah lifted me with her good cheer and positive we will make it happen attitude. I am forever grateful and will refer her and Rocket to anyone I know mortgage shopping. Thank you to the entire Rocket Team!"

susan mclean

"Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like...Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like our account truly mattered to him . Also I love how the whole department works as a team, helping each other with various things . Thank you Deiontae! And Congratulations🥂"

Derek Odoms
Derek Odoms

Derek Odoms

Rocket Mortgage Sales
7 Reviews
Jean Neal

"Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused ...Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused several “bumps” that he and the Rocket team worked through expertly! Highly recommend Rocket Mortgage. The only “con” I can identify is that they rely on a “team” approach instead of one lead person and a possible assistant. The “team” added confusion as one issue caused five different people to call and ask the same question, until I got upset. Then they got everything straightened out. But I have been a loyal customer since they were known as “Quicken” and will remain so as they are very reliable and are on top of my mortgage and they don’t sell it."

Nora Omar
Nora Omar

Nora Omar

Rocket Mortgage Sales
7 Reviews
Dale Mitchell

"Nora is the best person I have ever had the pleasure of meeting. She was a wealth of information and help. Anything that we needed to know she went out of the way to find answers. If anyone is looking...Nora is the best person I have ever had the pleasure of meeting. She was a wealth of information and help. Anything that we needed to know she went out of the way to find answers. If anyone is looking for a new house or wanting to refinance your existing house go to Nora Omar she will help you get what you need. I for one luv this woman."

Juan .M

"If I could give Manuel Ortega more than five stars, I would. Navigating the world of home loans and refinancing can often feel like walking through a minefield of jargon and hidden fees, but Manuel ...If I could give Manuel Ortega more than five stars, I would. Navigating the world of home loans and refinancing can often feel like walking through a minefield of jargon and hidden fees, but Manuel turned what is usually a high-stress ordeal into a seamless, transparent, and even enjoyable experience. From our very first introductory call, it was clear that Manuel isn’t just looking to "close a deal"—he is genuinely invested in his clients' long-term financial health. He took the time to walk me through every possible scenario, explaining the pros and cons of different loan products with a level of patience that you rarely find in the mortgage industry. Here is why I highly recommend Manuel: • Exceptional Communication: I never had to wonder where we were in the process. Manuel provided proactive updates and was incredibly responsive. Whether it was a quick text or a detailed email, he was always there to answer my questions, no matter how small. • Deep Market Expertise: Manuel has an encyclopedic knowledge of Rocket Mortgage’s offerings. He managed to secure a rate and structure that other lenders simply couldn't match. • Speed and Efficiency: We were on a tight timeline to close, and Manuel moved mountains to make it happen. His coordination with the underwriting and processing teams was flawless, ensuring that everything stayed on track without a single hiccup. • Integrity and Trust: At no point did I feel pressured. Manuel is a straight shooter who values honesty above all else. He was transparent about costs from day one, so there were no "surprises" at the closing table. Rocket Mortgage is lucky to have an asset like Manuel Ortega. If you are looking for someone who is professional, empathetic, and a master of their craft, look no further. Whether you are a first-time homebuyer or a seasoned investor, Manny is the person you want in your corner. Thank you, Manny, for helping me get into my dream home. I will be recommending you to all my friends and family!"

Lori Medlin

"Isabelle was phenomenal. She took a stressful event and made it very easy. She was easy to talk to and very helpful. We had several issues on our end and she was quick to respond and help us get them ...Isabelle was phenomenal. She took a stressful event and made it very easy. She was easy to talk to and very helpful. We had several issues on our end and she was quick to respond and help us get them worked out. I am so appreciative of her wonderful attitude and help."