Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 213 of 397
Felicia Smith-Benjamin
Felicia Smith-Benjamin

Felicia Smith-Benjamin
Rocket Mortgage Sales
8 Reviews
Robbin Soucie

"We refinanced a few years ago and it went perfectly. We needed to acquire a home equity loan and immediately thought of Felicia. She jumped right on it and went perfectly. She is pleasant and knows ...We refinanced a few years ago and it went perfectly. We needed to acquire a home equity loan and immediately thought of Felicia. She jumped right on it and went perfectly. She is pleasant and knows her job. You couldn’t ask for a better person to work with."

Austin Stefan
Austin Stefan

Austin Stefan
Rocket Mortgage Sales
8 Reviews
Anna Wolosencuk

"The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. ...The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. We have run into pitfals with response times from the government, appraisals, my homeowners association... you name it. Through this process, he has been patient and I felt he was there for me during the last few months. He never gave me the impression that he was annoyed with my questions, although I did ask many (and some questions more than once) and he was happy to explain what I needed to hear as much as possible until I fully understood. Just one example I think is important for someone is his position: I told him I was rate shopping at the beginning of the process and he didn't make me feel bad for doing it, didn't try to push me not to, and fully explained why Rocket Mortgage was a better choice. I also never felt like I was just a sale to him. He was always professional, don't get me wrong, but remembered small details about me personally and really seemed to understand my priorities. This process has been a long one but I can say with confidence that the reason I stuck with Quicken Loans (now Rocket Mortgage) instead of moving to someone local is Austin. Timing has been crazy across the board for appraisals but the first attempt was an FHA refinance, which kept timing out due to an appraisal. I would absolutely refinance with them in the future, but honestly they got my interest rate so low I don't think I'll need to."

Lindsay Stewart
Lindsay Stewart

Lindsay Stewart
Rocket Mortgage Sales
8 Reviews
Susie Lindsay

"Although I did not have many conversations with Lindsay they were always useful. I use the word useful because there were some changes to be made and she understood what I had to say and she made the...Although I did not have many conversations with Lindsay they were always useful. I use the word useful because there were some changes to be made and she understood what I had to say and she made the changes quickly and efficiently. I appreciate that greatly."

Jose Tanori
Jose Tanori

Jose Tanori
Rocket Mortgage Sales
8 Reviews
Diana Garnica

"We had an amazing experience working with Jose. From start to finish, he explained everything clearly and made what could have been a stressful process feel simple and manageable. He was extremely ...We had an amazing experience working with Jose. From start to finish, he explained everything clearly and made what could have been a stressful process feel simple and manageable. He was extremely organized with all the paperwork and always made sure we understood every document, every step, and why certain information was being requested. What really stood out was how involved and supportive he remained throughout the entire process. Even when other departments or people became involved, he continued to follow through and made sure we were always taken care of. His communication, patience, professionalism, and dedication gave us a lot of confidence during such an important decision. We truly appreciate all of his hard work and would highly recommend him to anyone going through the mortgage process."

Ben Truong
Ben Truong

Ben Truong
Rocket Mortgage Sales
8 Reviews
Michael Coffey

"Ben was awesome. Our first conversation with him gave me the confidence to move forward with Rocket mortgage. Answered all questions with truthful and heartfelt responses. Gave me options and walked ...Ben was awesome. Our first conversation with him gave me the confidence to move forward with Rocket mortgage. Answered all questions with truthful and heartfelt responses. Gave me options and walked me through the process. Will be more than excited to woek with Ben in future. Thank You Ben."

Ayesha Williams
Ayesha Williams

Ayesha Williams
Rocket Mortgage Sales
8 Reviews
Oleg Avanesov

"Ayesha is an exceptional mortgage broker! From start to finish, her expertise and professionalism made the entire mortgage process seamless and stress-free. She genuinely understood our needs and ...Ayesha is an exceptional mortgage broker! From start to finish, her expertise and professionalism made the entire mortgage process seamless and stress-free. She genuinely understood our needs and provided us with valuable guidance every step of the way, all the way to the closing. What truly sets Ayesha apart is her commitment to outstanding service. She was always available to answer our questions, going above and beyond to ensure we felt supported and informed. We couldn't be happier with our experience! We will absolutely use her services again in the future and will refer her to anyone looking for a reliable mortgage broker. Thank you so much, Ayesha! You're amazing! 🙌"

Reba Yousif
Reba Yousif

Reba Yousif
Rocket Mortgage Sales
8 Reviews
Randy Silvers

"Reba Yousif is a true gem at Rocket Mortgage! As a Senior Banker, she embodies exceptional service, expertise, and kindness. Reba goes above and beyond to address every question and concern, ensuring ...Reba Yousif is a true gem at Rocket Mortgage! As a Senior Banker, she embodies exceptional service, expertise, and kindness. Reba goes above and beyond to address every question and concern, ensuring a pressure-free experience. Her focus is on your comfort and understanding, not just making a sale. Her prompt responses and flexibility are impressive - she's always available to help, even fitting in calls at a moment's notice. Rocket Mortgage is fortunate to have her on their team! As the poet Maya Angelou once said, 'People will forget what you said, people will forget what you did, but people will never forget how you made them feel.' Reba makes you feel valued, heard, and supported throughout the entire process. 5 stars aren't enough"

Ayden Acheson
Ayden Acheson

Ayden Acheson
Rocket Mortgage Sales
7 Reviews
David N

"Ayden is my brother from a different mother... that also happens to be a guardian angel. Whenever I get different people pitching mortgage refinance (even from Rocket), the breakeven point is beyond ...Ayden is my brother from a different mother... that also happens to be a guardian angel. Whenever I get different people pitching mortgage refinance (even from Rocket), the breakeven point is beyond my time horizon. Ayden knows me so well now that I only pick up if it's him. He genuinely cares and that's something you can't teach. Great guy and can't recommend him enough."

David Alton
David Alton

David Alton
Rocket Mortgage Sales
7 Reviews
Karl Kapoor

"I had worked with Rocket Mortgage in the past and enjoyed excellent service. I contacted the company about getting a loan in some form (HELOC vs mortgage) to get partial cash out loan against our ...I had worked with Rocket Mortgage in the past and enjoyed excellent service. I contacted the company about getting a loan in some form (HELOC vs mortgage) to get partial cash out loan against our fully paid for home. The representative, David Alton who made first contact was extremely helpful with information and recommendations about what would work best for us as we worked through the process. Once again, Rocket Mortgage company did an efficient job of gathering information through online service. But, equally important was the personal, informed, professional one-on-one help from David Alton. A great company needs great people. Rocket Mortgage has one with David Alton. I referred my daughter to him as well for a mortgage refinance and he has been kind enough to walk her through some options as well."

Abdul Anakeeb
Abdul Anakeeb

Abdul Anakeeb
Rocket Mortgage Sales
7 Reviews
Dorothy LeMay

"It was a pleasure working with Abdul. He was very knowledgeable and was able to answer all of our questions. Abdul made the whole process smooth and easy. We were surprised at how easy the process ...It was a pleasure working with Abdul. He was very knowledgeable and was able to answer all of our questions. Abdul made the whole process smooth and easy. We were surprised at how easy the process was. His personality and demeanor was pleasant and we were fortunate to work have been able to work with him. Thank you Abdul for all your hard work."