Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 211 of 397
Deb Hodkinson

"Aaron was great to work with, reaching out weekly while we were only looking and then almost daily once we found our new home. Aaron gave detailed explanations at every step and always took every ...Aaron was great to work with, reaching out weekly while we were only looking and then almost daily once we found our new home. Aaron gave detailed explanations at every step and always took every call or returned quickly to answer all our questions. We felt very secure in the process with Aaron's help. Our realtor was even very impressed with Aaron's level of attention and assistance."

Margaret Murphy-Webb

"There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah ...There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah worked with me to have it rectified. No matter how frustrated I was, Zarinah lifted me with her good cheer and positive we will make it happen attitude. I am forever grateful and will refer her and Rocket to anyone I know mortgage shopping. Thank you to the entire Rocket Team!"

susan mclean

"Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like...Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like our account truly mattered to him . Also I love how the whole department works as a team, helping each other with various things . Thank you Deiontae! And Congratulations🥂"

Derek Odoms
Derek Odoms

Derek Odoms

Rocket Mortgage Sales
8 Reviews
Jean Neal

"Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused ...Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused several “bumps” that he and the Rocket team worked through expertly! Highly recommend Rocket Mortgage. The only “con” I can identify is that they rely on a “team” approach instead of one lead person and a possible assistant. The “team” added confusion as one issue caused five different people to call and ask the same question, until I got upset. Then they got everything straightened out. But I have been a loyal customer since they were known as “Quicken” and will remain so as they are very reliable and are on top of my mortgage and they don’t sell it."

Juan .M

"If I could give Manuel Ortega more than five stars, I would. Navigating the world of home loans and refinancing can often feel like walking through a minefield of jargon and hidden fees, but Manuel ...If I could give Manuel Ortega more than five stars, I would. Navigating the world of home loans and refinancing can often feel like walking through a minefield of jargon and hidden fees, but Manuel turned what is usually a high-stress ordeal into a seamless, transparent, and even enjoyable experience. From our very first introductory call, it was clear that Manuel isn’t just looking to "close a deal"—he is genuinely invested in his clients' long-term financial health. He took the time to walk me through every possible scenario, explaining the pros and cons of different loan products with a level of patience that you rarely find in the mortgage industry. Here is why I highly recommend Manuel: • Exceptional Communication: I never had to wonder where we were in the process. Manuel provided proactive updates and was incredibly responsive. Whether it was a quick text or a detailed email, he was always there to answer my questions, no matter how small. • Deep Market Expertise: Manuel has an encyclopedic knowledge of Rocket Mortgage’s offerings. He managed to secure a rate and structure that other lenders simply couldn't match. • Speed and Efficiency: We were on a tight timeline to close, and Manuel moved mountains to make it happen. His coordination with the underwriting and processing teams was flawless, ensuring that everything stayed on track without a single hiccup. • Integrity and Trust: At no point did I feel pressured. Manuel is a straight shooter who values honesty above all else. He was transparent about costs from day one, so there were no "surprises" at the closing table. Rocket Mortgage is lucky to have an asset like Manuel Ortega. If you are looking for someone who is professional, empathetic, and a master of their craft, look no further. Whether you are a first-time homebuyer or a seasoned investor, Manny is the person you want in your corner. Thank you, Manny, for helping me get into my dream home. I will be recommending you to all my friends and family!"

arthuro abanilla

"When we wanted a refi to pay credit debt, we were turned down by our credit until and a couple banks. Rocket Mortgage worked their magic and we were able to get the first refi. The rate was a bit ...When we wanted a refi to pay credit debt, we were turned down by our credit until and a couple banks. Rocket Mortgage worked their magic and we were able to get the first refi. The rate was a bit high, but we expected that, as our credit rating weren't that high. 3 months later, no credit debt! Karla reached out and asked if I'd be interested in a 2nd refi. My 1st impulse was NO. But Karla asked if we'd be interested if she could get my interest rate down to 6%, from 7.5%... Karla and Rocket Mortgage made it EASY!!! I'm so glad she reached out. Much of the necessary paperwork, they used from the first refi. Closing was done online, and we're saving $180 a month in mortgage payments. It's hilarious now... banks and lenders keep emailing and calling us now ... THANK YOU!"

Raul Osete
Raul Osete

Raul Osete

Rocket Mortgage Sales
8 Reviews
Dlc Xtna

"As a first time home buyer my personal experience with Raúl Osete was beyond GREAT! I truly recommend him since he guided us thru the entire process and we never felt left alone! The whole Rocket ...As a first time home buyer my personal experience with Raúl Osete was beyond GREAT! I truly recommend him since he guided us thru the entire process and we never felt left alone! The whole Rocket Mortgage team was incredible but a HUGE shout out to Raul! Truly grateful to him, he was always available for us in the best way and cleared out all our doubts. Made us feel extremely comfortable with his service. Makes possible the impossible! My husband and I would choose him again if had to! Don’t hesitate, if you’re in his hands you’re in the best hands! Thank you RAUL you are THE BEST! 5 out of 5 stars! Thank you Rocket Mortgage!"

Mark Dawson

"Victor was so nice to work with and made everything as simple and easy as possible and ive been thru this process more than once and the experience with Victor was the fastest, easiest and best so ...Victor was so nice to work with and made everything as simple and easy as possible and ive been thru this process more than once and the experience with Victor was the fastest, easiest and best so far. Top Brass AAA+++"

Josephine Heinlein

"I couldn't have asked for a more qualified person to assist me with the loan process. Amelia was knowledgeable, friendly, prompt, and did exactly what whe promised to do in a more-than-timely way! I ...I couldn't have asked for a more qualified person to assist me with the loan process. Amelia was knowledgeable, friendly, prompt, and did exactly what whe promised to do in a more-than-timely way! I really enjoyed working with her, and highly recommend her to anyone else embarking on any kind of mortgage approval process!"

Shawn Rajput
Shawn Rajput

Shawn Rajput

Rocket Mortgage Sales
8 Reviews
comfort u

"Shawn was very calm, non aggressive or pushful, attentive to my concerns and patiently explained to me my options. At the end everything went smoothly and effortlessly. I will not hesitate to ...Shawn was very calm, non aggressive or pushful, attentive to my concerns and patiently explained to me my options. At the end everything went smoothly and effortlessly. I will not hesitate to recommend him to any body that wants a peaceful process. I will love to do business with him at any given times. God bless you and your family Shawn. Rocket Mortgage Inc. Shawn deserve a raise and promotion."