Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 243 of 373
Jacob Burk
Jacob Burk

Jacob Burk

Rocket Mortgage Sales
3 Reviews
James Moran

"Jacob was polite, friendly, and a consummate professional throughout the entire process. He followed up regularly to make sure our needs were met. His knowledge of the process and expertise was ...Jacob was polite, friendly, and a consummate professional throughout the entire process. He followed up regularly to make sure our needs were met. His knowledge of the process and expertise was evident during all of our interactions. He is truly a positive reflection of Rocket Mortgage."

Dulce M Garcia

"Working with Christian Carranza from Rocket Mortgage was an absolutely great and satisfying experience. From the very beginning, he demonstrated excellent communication, immediate responses, and full ...Working with Christian Carranza from Rocket Mortgage was an absolutely great and satisfying experience. From the very beginning, he demonstrated excellent communication, immediate responses, and full commitment, ensuring the loan process moved forward smoothly and efficiently. I truly appreciate his professionalism, dedication, and reliability, which made the entire transaction seamless. I would definitely not hesitate to work with Christian again in future deals and highly recommend him to other agents and clients. Dulce García, Realtor – My Realty Group"

Glenda Flowers Steele

"Very knowledgeable young man. He helped me get a better interest rate and made the process simple. Thank you Cristian 😊."

Beth Vinson

"Mike Caufield is a fantastic person to close with. I am an ex-mortgage banker and I was so impressed with his knowledge, ease of discussing my concerns, and speed with which the loan progressed ...Mike Caufield is a fantastic person to close with. I am an ex-mortgage banker and I was so impressed with his knowledge, ease of discussing my concerns, and speed with which the loan progressed through their system. He's totally fantastic, very attentive to my needs, and was very much the professional while exhibiting a very personal touch as well. I could not have asked for a better loan officer."

JT Cauthen
JT Cauthen

JT Cauthen

Rocket Mortgage Sales
3 Reviews
Shaundricka Ranel

"JT is a saint. My mother and I worked with him from June 2025 to November 2025 as he assisted my mother and I with the purchase of a home in LA, which was contingent on the sale of her home in CT. ...JT is a saint. My mother and I worked with him from June 2025 to November 2025 as he assisted my mother and I with the purchase of a home in LA, which was contingent on the sale of her home in CT. This process had so many moving parts and people involved. JT was with us every step of the way, patiently explaining it all, providing options and resolutions, and answering all of our questions. I assumed once my mother's offer was accepted we would be transferred to someone else at Rocket Mortgage, and we were. But I was extremely pleased that JT continued to remain in touch, followed the paperwork process, and check in until we were officially closed. The time, care, and attention that he showed will not be forgotten for such a stressful and important process. Thanks, JT!"

Clay Chadima
Clay Chadima

Clay Chadima

Rocket Mortgage Sales
3 Reviews
Chris McFarland

"Clay worked absolute magic for us. What felt like a long-shot scenario turned into us landing our dream home, and that’s 100% because of his expertise and persistence. He moves quickly, communicates ...Clay worked absolute magic for us. What felt like a long-shot scenario turned into us landing our dream home, and that’s 100% because of his expertise and persistence. He moves quickly, communicates clearly, and knows how to get deals across the finish line. If you want someone who can actually perform when it matters, Clay is your guy. We won’t use anyone else going forward."

Jim DELL

"I had a smooth and professional experience with Jimmy. He was very easy to work with and very accessible if I had a question. The entire process was smoother than I’d experienced with other mortgages...I had a smooth and professional experience with Jimmy. He was very easy to work with and very accessible if I had a question. The entire process was smoother than I’d experienced with other mortgages in the past. When my loan was approved and the closing docs came in, I realized I wanted a more cash back at close. Jimmy was able to get that done for me, and all of the new closing docs were approved and uploaded the same day!"

Thomas Haire

"Jaspreet was simply outstanding. Continually connected, always available, outstanding knowledge, and the ability to get things moving again when the process seemed to bog down. His professionalism was...Jaspreet was simply outstanding. Continually connected, always available, outstanding knowledge, and the ability to get things moving again when the process seemed to bog down. His professionalism was only exceeded by his customer service capability. A wonderful experience to work with him."

Bianca Chen
Bianca Chen

Bianca Chen

Rocket Mortgage Sales
3 Reviews
Dr. Hong Z. Tan

"Bianca was exceptional throughout our home financing process. She worked quickly to provide clear, competitive quotes and consistently secured the best mortgage option for us — even as we compared ...Bianca was exceptional throughout our home financing process. She worked quickly to provide clear, competitive quotes and consistently secured the best mortgage option for us — even as we compared multiple lenders. She was highly responsive, detail-oriented, and proactive at every stage. No question was too small, and no issue felt too complicated for her to handle. Most importantly, she kept everything moving smoothly and helped ensure we closed without delays. We’ve already referred friends her way, and we would absolutely work with her again."

K C

"Jasmine, Thank you so much for your help over the past couple months. You've been patient, available, and transparent throughout our home buying process. I could tell that you were good at what you ...Jasmine, Thank you so much for your help over the past couple months. You've been patient, available, and transparent throughout our home buying process. I could tell that you were good at what you do from the first time we spoke on the phone based on your upbeat tone and positive attitude. Thank you again for everything and I wish you all the best in the future. Kris"