Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 253 of 397
linda mcbee

"Stephanie was super to work with. Once we were approved and going through processing, if i had a question was always there to point me in the right direction. Very professional as well."

Johnny Santos

"I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and ...I just want to thank Santina for her amazing customer service. It was a pleasure having her as my agent in our loan process. Everything went so very smooth and I am recommending her to friends and families. I wish her future success because she is amazing!! Mr and Mrs Johnny Santos"

Mike Madden

"Very friendly and customer oriented. He seems to love his job and really enjoys serving the needs of his clients in getting them the best loan possible."

F C

"Denitzia was very helpful and knowledgeable with informing me of everything that I needed to know and with everything that I needed to do on my part of the process. I called her when I needed help and...Denitzia was very helpful and knowledgeable with informing me of everything that I needed to know and with everything that I needed to do on my part of the process. I called her when I needed help and she was always helpful and Alway presented herself in a courteously and cheerfully! If I had to go through the process again I would want her on my team again."

Codie Morris
Codie Morris

Codie Morris

Rocket Mortgage Sales
3 Reviews
Bob Lyerla

"I think Codie is outstanding!! He did a fantastic job for me. This man went through a lot to get me what I needed and I'm very grateful that. (Thank You Codie) Codie will be the only person I will ...I think Codie is outstanding!! He did a fantastic job for me. This man went through a lot to get me what I needed and I'm very grateful that. (Thank You Codie) Codie will be the only person I will deal with he is upfront and honest and doesn't hold anything back. I hope one day to be able to meet Codie. Thank You Again!"

xXW0LF98Xx

"Colin has been the best if I can't get ahold of someone for info Colin is there no matter what he didn't have to help me as much as he did but thank god for colin."

Melvin Moton
Melvin Moton

Melvin Moton

Rocket Mortgage Sales
4 Reviews
Robert

"Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his ...Always there to answer my questions and help with all the paperwork. For Rocket: let people know ahead of time that both spouses need to sign in to their separate accounts do all tasks ie his tasks/her tasks. Not made clear and caused a lot of confusion. Your pages have too much info on them. Would rather have 10 pages of 1 task each vice 1 page of 10 tasks. The documents listed under "Tasks" and the docs listed to the right caused me some confusion. Which one to sign and which ones just to read. Took me some time to go back and forth to get where I needed to go. Just keep separate. Also, y'all seemed to assume that everyone has the ability to take pictures, download then upload. Also not everyone has a camera for conference calls nor the tech savvy to use them. Had to go back and forth with Melvin, and he had to clarify with you and get back with me on several things; such as I had to mail certain pages to you vice uploading. Melvin straighten this out after several messages stating I could not do this. Your auto generated forms kept insisting. Samr thing with the closing. Set up for an "in home" visit with notary. Then got message telling me what to do for video conference call. Once again, had to contact Melvin and he straightened it out. I realize that in today's tech world that most things are done electronically; but please keep things simple and logical so people that are not tech savvy won't get frustrated and say "forget it"."

Donald Mucaj
Donald Mucaj

Donald Mucaj

Rocket Mortgage Sales
3 Reviews
John Dunsmuir

"From the first time that Mr. Mucaj (Donald) contacted me, he was very professional and personable. All of his facts and figures were detailed but his explanations were crystal clear. He mentioned ...From the first time that Mr. Mucaj (Donald) contacted me, he was very professional and personable. All of his facts and figures were detailed but his explanations were crystal clear. He mentioned several scenarios for my loan with Rocket and then asked what my future plans included. He explained how the refinancing would work, how it would help me, and then how the process works and some estimated time frames. The process ran smoothly and before I knew it we were closing. My thanks to Donald and all of the Rocket team for their help with this."

Collin Myers
Collin Myers

Collin Myers

Rocket Mortgage Sales
4 Reviews
Carolyn Langille

"Collin was great with the follow up and letting us know what he needed to move our loan ahead. He was very knowledgeable and patient, especially with us not being timely. I would recommend him."

Jeff Nicola
Jeff Nicola

Jeff Nicola

Rocket Mortgage Sales
4 Reviews
Shawn L

"Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and ...Jeff Nicola has been nothing short of exceptional. I’ve been through multiple mortgage loans with Jeff, and he has come through for us every single time. He is incredibly knowledgeable, patient, and always willing to explain the process in a clear and informative way. Jeff’s work ethic truly stands out—he goes above and beyond to make sure everything is done right. Most importantly, he made my wife and me feel completely comfortable and confident throughout the entire loan process. It’s rare to find someone this dependable and hardworking, and we wouldn’t trust anyone else with our mortgage needs."