Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 28 of 373
Jason Hallac
Jason Hallac

Jason Hallac
Rocket Mortgage Sales
117 Reviews
Ernesto Alvarado

"Jason was not only professional but he went out of his way in explaining the process and answering every question we had, regarding an area which we're not too proud to admit is not something we ...Jason was not only professional but he went out of his way in explaining the process and answering every question we had, regarding an area which we're not too proud to admit is not something we master, as new home owners. He always made himself available and reached out to us inquiring if any questions were present even before we had a chance to reach out to him. Thank you for your time and patience to explain everything we came to you with. Even the simplest of questions included of when you helped us set up our login to the Rocket Mortgage website. It's the small gestures that one often remembers when everything is set and done. Over all it was a smooth process which we feel was only due to who we were working with. Thank you for everything Jason."

Mark Hanna
Mark Hanna

Mark Hanna
Rocket Mortgage Sales
117 Reviews
Serghei Prasol

"Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST! We were first time home buyers and were a bit ...Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST! We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working with us (from reputable banks) but our experience working with Mark was the best! Mark would never miss a call from me (or would give me a call back if he was busy at that time), he would answer any (ANY!) questions we would have, he explained entire process to such details that we felt we were pro's in buying a house. He assisted us throughout entire process all the way to the closing and gave whatever support we had. We had no surprises whatsoever - the entire process was transparent and Mark would explain to us all the details. In addition to all this, Mark is very professional and nice person to deal with. Another impressing point: he VERY fast! We closed the deal on time and with Mark everything worked like watches - just trust him and follow his instructions. Although we've never met him in person, we felt like we can rely on and trust him - which we did and we never felt that we want to switch the agent. Overall - we had great experience and Mark was a great pleasure to work with! If we buy our next house we will go with Mark - no questions asked!"

Adam Julien
Adam Julien

Adam Julien
Rocket Mortgage Sales
117 Reviews
Seth Larson

"My name is Judy Larson. My husband, Bruce, and I were desperately trying to buy a house in my home state of Maryland. At the time, we owned a home in Rochester, MN, which was not ready to go on the ...My name is Judy Larson. My husband, Bruce, and I were desperately trying to buy a house in my home state of Maryland. At the time, we owned a home in Rochester, MN, which was not ready to go on the market. After months and months of searching, we found our perfect house – now the problem was – how do you get a mortgage on a new house when you already own one. We computed multiple mortgage possibilities and they all said the same thing – you don't qualify. We had seen commercials for Rocket Mortgage and we had received letters stating that Rocket Mortgage could maybe get us a better rate on our current home. On a whim, we called Rocket Mortgage and told them I didn't want to refinance but questioned what could they do for us on a new house mortgage. The person I was talking to was not in that department, but he assured me that someone would contact me. True to his word, within hours I received a call from Adam Julien. I explained our situation. Of course he crunched the numbers and came up with the initial conclusion everyone else had – but that's where the similarity ended. He listened. He knew how passionate I was about purchasing this new house. He researched and something his resources to see if there was a chance he could make it happen for us. We had investments, but they didn't qualify in the loan crunching. Short story, Adam figured out a way we could use our investments and we qualified. No one else listened. No one else even gave us the time of day. Adam did. Adam is my hero. He made it possible for us to purchase our dream home. I love it so much, and I love him for making it happen. He really cares. This is the bottom line: he listens to his clients. He bothers to know what they really want and need and he finds a way to make these dreams happen. I am blown away by his diligence. He made my dream come true. I love him. He is a member of my family forever."

Chris Swauger
Chris Swauger

Chris Swauger
Rocket Mortgage Sales
117 Reviews
Mike Magnuson

"Chris was great. Prompt, professional, friendly, and available to answer every question that came up. His enthusiasm for the refinancing Rocket Mortgage provided me was contagious. He was eager to ...Chris was great. Prompt, professional, friendly, and available to answer every question that came up. His enthusiasm for the refinancing Rocket Mortgage provided me was contagious. He was eager to get us moving forward, but never fell into the high pressure that you come across in other places. Even after handing the over to the next phase in my refinancing, Chris was available and checked in to see how we were doing. Going in, I was a bit toward the "Just grit your teeth and we'll fight through" end of the spectrum on my expectations but Chris made the whole thing simple and easy. Chris was an invaluable resource and a standout amongst the fine team that I dealt with at Rocket Mortgage. If only we could clone Chris and have him everywhere else that I have to do business - ha, wouldn't that be cool."

Chad Yates
Chad Yates

Chad Yates
Rocket Mortgage Sales
117 Reviews
Fayezur Rahman

"I recently had the pleasure of working with Chad Yates and I cannot speak highly enough of their professionalism, expertise, and exceptional customer service. From the moment I reached out for ...I recently had the pleasure of working with Chad Yates and I cannot speak highly enough of their professionalism, expertise, and exceptional customer service. From the moment I reached out for assistance with my loan application, Chad was always available to answer my questions and guide me through the process. Their knowledge of the industry and attention to detail ensured that my application was processed efficiently and accurately. I never felt like I was just another client, as Chad took the time to understand my unique needs and goals, and provided me with personalized solutions that met my financial needs. Throughout the entire process, Chad was a pleasure to work with, consistently demonstrating excellent communication skills, keeping me updated on the progress of my application, and answering any questions that arose. They truly went above and beyond to make my loan experience a positive one. I highly recommend Chad Yates to anyone looking for a loan officer who is knowledgeable, responsive, and genuinely cares about their clients' financial success. Thank you, Chad, for making my loan experience a smooth and stress-free one!"

Brian Messing
Brian Messing

Brian Messing
Rocket Mortgage Sales
116 Reviews
Helm Heller

"Brian was extremely helpful throughout the refinance process. He took the initiative to contact me to mention about interest rates on our home equity loan continuing to go up. I knew this and was ...Brian was extremely helpful throughout the refinance process. He took the initiative to contact me to mention about interest rates on our home equity loan continuing to go up. I knew this and was planning a more aggressive plan to pay it down, but it would have been impossible to keep up with the rising rates. His suggestion to lock in a fixed loan at a good rate struck home and we will be saving a lot of money. Also HE loans will no longer be tax deductible, so a double savings for us. Of course he was always there during the application process and made it less painful. Thanks Brian. Helm"

Bruce Moulding
Bruce Moulding

Bruce Moulding
Rocket Mortgage Sales
116 Reviews
Renee Kilian

"5 Stars is just not enough! I can't say enough good things about Bruce. He was absolutely wonderful to work with. This was our first experience using Rocket Mortgage and he made us feel like we ...5 Stars is just not enough! I can't say enough good things about Bruce. He was absolutely wonderful to work with. This was our first experience using Rocket Mortgage and he made us feel like we were his only customers. I guess I thought we would be dealing with a loan company strictly online - had no idea how personal everything would be. Example: We actually changed our mind about the first house midstream through the process - I texted him on Sunday evening to let him know, and asked him to get back to me on Monday. But he called me right back that same Sunday evening within the hour. He expedited the process to make sure we closed on time, since we had just sold our own home. He was so good at explaining everything from the very beginning and kept in touch with us through the entire process. He patiently answered so many questions for us and never made us feel like we asked a stupid question. I have praised Bruce and Rocket Mortgage to all my family and friends. I HIGHLY recommend him!"

Jason Wetzel
Jason Wetzel

Jason Wetzel
Rocket Mortgage Sales
116 Reviews
Beth Garner

"It was a pleasure working with Jason Wetzel when applying for the refinance of our home last month. I was especially impressed with how easy he made everything from start to finish. He answered all of...It was a pleasure working with Jason Wetzel when applying for the refinance of our home last month. I was especially impressed with how easy he made everything from start to finish. He answered all of my questions and every email was responded to in a timely fashion. He estimated the time it would take to close the loan and he was right on the money…..just a little over 3 weeks. When we ran into a little snafu verifying my husband’s employment, Jason made a few calls to fix the problem and before we knew it, we were on our way to closing. This is customer service at its finest! Thank you Jason, and thank you Rocket Mortgage for making the process quick and simple!"

Tala Beydoun
Tala Beydoun

Tala Beydoun
Rocket Mortgage Sales
115 Reviews
Jennifer Largent

"Tala is an exceptional loan expert and Rocket Mortgage is lucky to have her. She makes the refinance process seamless and she is always there to answer any questions you might have. She goes above and...Tala is an exceptional loan expert and Rocket Mortgage is lucky to have her. She makes the refinance process seamless and she is always there to answer any questions you might have. She goes above and beyond to make sure you are comfortable and you understand each step in the process. No question was ever insignificant and either she or someone on her team were always there to make us feel as though our loan was a top priority. We refinanced before and never got the attention and support that Tala and her team provided. She is smart, caring and generous with her time. She has superior knowledge as a refi loan expert and I would be honored to give her name to friends and family who want to refinance. I definitely feel as though we made a lifelong friend. A huge thanks to Rocket Mortgage for hiring her she undeniably put the serve back in customer service. Thank you Tala for a fantastic experience you were truly a blessing in our lives."

Matthew Goldberg
Matthew Goldberg

Matthew Goldberg
Rocket Mortgage Sales
115 Reviews
Jake Groom

"This was my first time purchasing a home and I can honestly say that I wouldn’t have done it any other way. Matthew Goldberg at Rocket Mortgage is fantastic. He was always very positive and patient ...This was my first time purchasing a home and I can honestly say that I wouldn’t have done it any other way. Matthew Goldberg at Rocket Mortgage is fantastic. He was always very positive and patient with me as a first time homebuyer. He put a lot of time into researching and then determining what loan option would be best for me. Matthew was always very honest and transparent with me through the entire process. He didn’t hide anything and was always available for my questions. He also encouraged me to wait until I found the right home for me through our almost six month house hunt, even though, it would have benefitted him to get me in process as soon as possible. Even after completing the process Matthew continues to check in with me on how things are going with my house. Not only did Matthew help me through my home buying process, but he also showed genuine concern and compassion for me after losing my brother during the house hunting process. Matthew displays the highest levels of integrity and truly cares about doing what is best for his clients as opposed to just getting clients through the loan process. I will recommend him to all of my family and friends who plan on purchasing a home. Thank you Matthew! I was blessed to work with you through this process. "