Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 299 of 360
Kyle Green
Kyle Green

Kyle Green

Rocket Mortgage Sales
1 Reviews
John Peterson

"Kyle reached out to me when I was in need of some cash out and debit consolidation with my existing mortgage. He came up with an excellent plan that provided me some needed cash for liquidity and ...Kyle reached out to me when I was in need of some cash out and debit consolidation with my existing mortgage. He came up with an excellent plan that provided me some needed cash for liquidity and reduced m total monthly payments considerably. The whole process from start to finish was outstanding! Have always had an excellent customer service from Rocket. When I sell my existing home I’ll definitely consider Rocket for a new mortgage on my new home when the time comes."

Natalie Souza

"Clarence was thoughtful, kind and knowlegeable. Those three usually aren't found in the same person! Clarence was albe to provide the options we could review and set up the rest of the process in a ...Clarence was thoughtful, kind and knowlegeable. Those three usually aren't found in the same person! Clarence was albe to provide the options we could review and set up the rest of the process in a way that was easy to follow and commit to. He is a gem."

Jayson Bourne

"Alex has been remarkable to work with. From his patience, his thoroughness, his immediate response at all hours to our concerns he has made or loan with Rocket utterly smooth and stress free. We are ...Alex has been remarkable to work with. From his patience, his thoroughness, his immediate response at all hours to our concerns he has made or loan with Rocket utterly smooth and stress free. We are thoroughly pleased with the Rocket experience overall, but above that, we feel very blessed to have landed our transaction in the hands of Alex G.! Thank you so very much to Alex and the team at Rocket!"

Aidan Hall
Aidan Hall

Aidan Hall

Rocket Mortgage Sales
1 Reviews
TOM WILLIAMS

"Aidan was amazing at explaining options and all the banking/accounting information that o required to be translated. Super knowledgeable, kind and accommodating to my schedule. So very thankful of his...Aidan was amazing at explaining options and all the banking/accounting information that o required to be translated. Super knowledgeable, kind and accommodating to my schedule. So very thankful of his expertise."

Roneil Elbrader

"I recently completed a refinance with Rocket Mortgage, and I want to specifically highlight the excellent service provided by my Home Loan Expert, Edward Hampton. Edward was consistently professional,...I recently completed a refinance with Rocket Mortgage, and I want to specifically highlight the excellent service provided by my Home Loan Expert, Edward Hampton. Edward was consistently professional, responsive, and helpful throughout the entire process. Any time I had a question, he answered it clearly and quickly, and he made sure I understood each step of the loan. If I were rating just Edward, he would absolutely receive a top score from me. However, I do want to be honest about the challenges I experienced with Rocket Mortgage’s system software during the process. Uploading, downloading, and electronically signing documents was often frustrating. Several forms that should have been e‑signable had to be manually printed, signed, and re‑uploaded. It felt like the system wasn’t fully integrated or functioning smoothly — possibly related to Rocket Mortgage’s recent acquisition of my previous lender, Mr. Cooper. It seemed like some of the transferred loan information didn’t sync cleanly, which created avoidable delays and extra work on my end. To be clear, none of these issues were Edward’s fault. He handled everything within his control exceptionally well. My rating reflects a great experience with him personally, paired with noticeable shortcomings in Rocket Mortgage’s technology platform. If Rocket improves the software side of the process, they’ll have a truly seamless experience to match the quality of service Edward provided."

Kobe Hankin
Kobe Hankin

Kobe Hankin

Rocket Mortgage Sales
1 Reviews
Gary Pogue

"Couldn't ask for a better banker he was there to answer all my questions very friendly and professional done a Great! job would recommend him to anyone for refinance or new home purchase"

John Russell

"Justin was professional and punctual, and was helpful every step of the mortgage process, and helped answer questions and solve problems even after our loan had been handed off to another department."

jason titus

"Randall was very helpful through this process, he kept us informed of where we are at in the process. His excellent customer service helped us close our loan a lot faster than we were anticipating."

Elmina Davis

"I cannot recommend Cassionia Harris highly enough. From day one, she guided me through every step of my home loan with complete clarity and expertise. No matter when I needed her, Cassionia was always...I cannot recommend Cassionia Harris highly enough. From day one, she guided me through every step of my home loan with complete clarity and expertise. No matter when I needed her, Cassionia was always available and ready to help, making what could have been a stressful process feel effortless. Beyond her stellar professional skills, her warmth, patience, and dedication truly set her apart. She is a wonderful person to partner with!""

Jeffrey Hart
Jeffrey Hart

Jeffrey Hart

Rocket Mortgage Sales
1 Reviews
David L Madden

"I had a great experience working with Jeffrey Hart at Rocket Mortgage on my refinance loan. Jeffrey was professional, helpful, and easy to work with throughout the entire process. He took the time to ...I had a great experience working with Jeffrey Hart at Rocket Mortgage on my refinance loan. Jeffrey was professional, helpful, and easy to work with throughout the entire process. He took the time to answer my questions, kept things moving smoothly, and made the refinance feel much less stressful. I truly appreciate his excellent service and would highly recommend Jeffrey to anyone looking for mortgage or refinance assistance. Thank you, Jeffrey!"