Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Page 301 of 373
AJ Goyal
AJ Goyal

AJ Goyal

Rocket Mortgage Sales
1 Reviews
Dwayne A

"AJ is a true professional with outstanding customer service skills. During my refinance process I was faced with a couple frustrating situations. When contacted AJ’s response was within minutes and a ...AJ is a true professional with outstanding customer service skills. During my refinance process I was faced with a couple frustrating situations. When contacted AJ’s response was within minutes and a positive solution was reached within the hour. I have to admit that without the professionalism and the outstanding customer service provided by AJ I would have cancelled the transaction and gone with another company. I hope Rocket Mortgage knows and appreciates the employee they have in AJ. I will most definitely refer him to anyone seeing mortgage financing, and I won’t hesitate to contact him in the future for my own needs."

Gavn Gregg
Gavn Gregg

Gavn Gregg

Rocket Mortgage Sales
1 Reviews
Martha Meadows

"Gavn was my first contact person with Rocket mortgage. I found him to be very informative, he helpedme continue the process by having a posiitive attitude about my request for a loan. He was ...Gavn was my first contact person with Rocket mortgage. I found him to be very informative, he helpedme continue the process by having a posiitive attitude about my request for a loan. He was informative, professional, pleasant and maintained good contact with me."

Gustavo Arias

"Muy atenta muy amable me ayudó vastante"

Sweet Dream's ASMR

"She made this a very quick and easy process."

Roneil Elbrader

"I recently completed a refinance with Rocket Mortgage, and I want to specifically highlight the excellent service provided by my Home Loan Expert, Edward Hampton. Edward was consistently professional,...I recently completed a refinance with Rocket Mortgage, and I want to specifically highlight the excellent service provided by my Home Loan Expert, Edward Hampton. Edward was consistently professional, responsive, and helpful throughout the entire process. Any time I had a question, he answered it clearly and quickly, and he made sure I understood each step of the loan. If I were rating just Edward, he would absolutely receive a top score from me. However, I do want to be honest about the challenges I experienced with Rocket Mortgage’s system software during the process. Uploading, downloading, and electronically signing documents was often frustrating. Several forms that should have been e‑signable had to be manually printed, signed, and re‑uploaded. It felt like the system wasn’t fully integrated or functioning smoothly — possibly related to Rocket Mortgage’s recent acquisition of my previous lender, Mr. Cooper. It seemed like some of the transferred loan information didn’t sync cleanly, which created avoidable delays and extra work on my end. To be clear, none of these issues were Edward’s fault. He handled everything within his control exceptionally well. My rating reflects a great experience with him personally, paired with noticeable shortcomings in Rocket Mortgage’s technology platform. If Rocket improves the software side of the process, they’ll have a truly seamless experience to match the quality of service Edward provided."

Kobe Hankin
Kobe Hankin

Kobe Hankin

Rocket Mortgage Sales
1 Reviews
Gary Pogue

"Couldn't ask for a better banker he was there to answer all my questions very friendly and professional done a Great! job would recommend him to anyone for refinance or new home purchase"

Sam Hannigan
Sam Hannigan

Sam Hannigan

Rocket Mortgage Sales
1 Reviews
Jeremy Sheridan

"Sam was amazing to work with, very professional. Made the process super easy and quick!"

Samr Hanona
Samr Hanona

Samr Hanona

Rocket Mortgage Sales
1 Reviews
Alexander Rivera

"🌟 Top Class Service! Highly Recommend Samr F. Hanona 🌟 Samr completely goes above and beyond for his clients. As a first-time homebuyer, I needed a lot of guidance, and Samr provided top-class ...🌟 Top Class Service! Highly Recommend Samr F. Hanona 🌟 Samr completely goes above and beyond for his clients. As a first-time homebuyer, I needed a lot of guidance, and Samr provided top-class service. He was exceptionally transparent, explaining the Loan Estimate details line by line. I truly felt he was looking out for my best interest and actively finding ways to save me money. Absolutely recommend!"

jason titus

"Randall was very helpful through this process, he kept us informed of where we are at in the process. His excellent customer service helped us close our loan a lot faster than we were anticipating."

Leona Lioness

"Tristan Hausmann was an exceptional and professional loan officer. He was always available when I called and consistently provided clear, informative updates. Tristan was caring and kind, guiding us ...Tristan Hausmann was an exceptional and professional loan officer. He was always available when I called and consistently provided clear, informative updates. Tristan was caring and kind, guiding us step by step through the process until the very end. His responsiveness and attention to detail made everything smooth and stress-free. I highly recommend Tristan to anyone looking for a dedicated loan officer."