Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 314 of 360
Regina B

"I had an excellent experience working with Adrian. He was so responsive and professional! It was a pleasure working with him!"

Dee Belmont Rodriguez

"I appreciate the assistance Cameron provided. He was always available to answer my questions & had wealth of knowledge. Cameron is the reason I chose Rocket Mortgage instead of another company."

Sheryl Walsh
Sheryl Walsh

Sheryl Walsh

Rocket Mortgage Sales
1 Reviews
Debbie Moses

"Sheryl was sweet and cherfull a delight to work with. She was very knowledgeable and answered all my questions. She was able to get my loan processed in record time (in my opinion). My experience ...Sheryl was sweet and cherfull a delight to work with. She was very knowledgeable and answered all my questions. She was able to get my loan processed in record time (in my opinion). My experience with Bank of America was 10 times worse and took 10 time longer."

Troy Wardlow
Troy Wardlow

Troy Wardlow

Rocket Mortgage Sales
1 Reviews
Patricia Cañete

"He really helpful. He will do everything to help and figure it out if theres a problem."

Eddie Alfano

"Lauren was great!! Always quick to respond to any questions we had and walked us through the process in a very clear, informative manner. Made a very complicated process go nice and smoothly!"

Joseph White
Joseph White

Joseph White

Rocket Mortgage Sales
1 Reviews
Naida GS

"My experience working with Joseph White was phenomenal. I was looking to refinance a loan with a high interest rate. The recommendation and new loan package he submitted to me was beyond what I ...My experience working with Joseph White was phenomenal. I was looking to refinance a loan with a high interest rate. The recommendation and new loan package he submitted to me was beyond what I expected so I approved going forward with it. Joseph literally walked me through Rocket’s loan process making the experience as easy as possible. I recommend Joseph’s services to anyone who is shopping for a home loan."

R Crepps

"We had the best experience with Dhevin, and we will be referring all of our friends to him."

V Green

"I recently worked with Christine and she did a fabulous job for me. She was friendly, knowledgeable, efficient and overall just a joy to work with. Right away I felt like I could trust her. I will ...I recently worked with Christine and she did a fabulous job for me. She was friendly, knowledgeable, efficient and overall just a joy to work with. Right away I felt like I could trust her. I will keep her contact information in my phone and recommend her to everyone I know. Thank you Christine."

Andy Wilt
Andy Wilt

Andy Wilt

Rocket Mortgage Sales
1 Reviews
Alex Vega

"I’m grateful that we ultimately closed on our home, but based on our experience, I would not recommend Rocket Mortgage. Throughout the process, there were several points where we should have been ...I’m grateful that we ultimately closed on our home, but based on our experience, I would not recommend Rocket Mortgage. Throughout the process, there were several points where we should have been given clearer guidance about what was actually verified, what was still outstanding, and what we should wait to do until financing was confirmed. Early on, we were provided a Verified Approval Letter for our first offer, but later learned that key pieces had not actually been verified. When it came time to lock in the numbers, they changed multiple times. Our second offer turned into a short-sale transaction, which already came with additional complexity and uncertainty. Because my wife was scheduled to return from maternity leave, timing mattered, and we made that clear. I believe our financial verification should have been completed much earlier. Instead, the process dragged out and we were asked to go back to her HR department three separate times for additional information or documentation. What was most frustrating was the lack of ownership when these issues came up. The explanation was generally that the VA required something or that additional documentation was needed. I understand that VA loans have requirements and that lenders do not control every part of the process. What I expected from our loan officer was proactive communication about those requirements, accurate information about where our approval actually stood, and acknowledgment when something could have been handled better. Ultimately, the loan closed and we purchased our home, and I appreciate everyone who helped get it across the finish line. But the experience created unnecessary stress during an already complicated transaction and significantly reduced my confidence in the process. I’m not writing this because I expect anything in return. I hope the feedback is taken seriously and results in better communication, transparency, and ownership for the next client."

Mike Bizzell

"My experience with Joshua was very good . He jumped on the situation and got it done . I would definitely go back to rocket and ask for him specifcally to assist me again"