Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Kathryn Heg

"Great customer service and response time!"

Chris Nel

"Extremely professional and courteous !"

Talia Wynne

"Dawn was quick, communicative, and professional. I appreciate her and the Rocket Mortgage team looking out for me."

Jeffrey Muniz

"Great to work with. Emma was quick to provide me the information I needed."

Shelly Loomis

"Josh was absolutely amazing to work with. Literally 2 weeks after having a call with a different person at Rocket Mortgage telling me I cannot refinance, Josh was able to get me closed in less then a ...Josh was absolutely amazing to work with. Literally 2 weeks after having a call with a different person at Rocket Mortgage telling me I cannot refinance, Josh was able to get me closed in less then a month! Great personality and definetly there for the customer!!"

Ragane Jackson

"Richard was wonderful to work with! Answered any questions we had and was so helpful. I would recommend Rocket Mortgage and Richard to anyone out there!"

Nancy Anderson

"Ryan was excellent to work with. Anytime I had a question I could just shoot text and he would have an answer for me quickly. He made our experience a GREAT one!"

Mary Guyer

"Worst experience of my life. Well, almost. Would be hard to knock the ex-husband from that slot. Talking to Justin was like talking to a used car salesman. More than once, I suggested he give me a ...Worst experience of my life. Well, almost. Would be hard to knock the ex-husband from that slot. Talking to Justin was like talking to a used car salesman. More than once, I suggested he give me a list of what WAS required rather than NOT needed. I hung up on him and asked to be assigned to someone else. They assigned me to his boss who CLEARLY knew how to handle a loan. I was an existing customer for somewhere around 10 years. I can only imagine what they put NEW customers through. In the past, I have recommended Rocket. NEVER AGAIN!"

Pete Shenkle

"Devin was friendly, knowledgeable, and not pushy at all! He made the process very easy."

Brittany Brigham

"Very easy to work with and answered all of our questions. Even if he wasn't available. There always was someone to speak to."