Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

Page 63 of 259
Salwa Elshazley
Salwa Elshazley

Salwa Elshazley
Rocket Mortgage - Refinance Team
38 Reviews
Joshua Hannum

"Salwa is possibly the most diligent business professional I’ve dealt with. She evaluated a competitor’s offer and even told me that I should take it over Rocket’s. Whether that’s just her or Rocket’s ...Salwa is possibly the most diligent business professional I’ve dealt with. She evaluated a competitor’s offer and even told me that I should take it over Rocket’s. Whether that’s just her or Rocket’s culture she reflects great credit on the company. Very positive experience."

Summer Grobnagger
Summer Grobnagger

Summer Grobnagger
Rocket Mortgage - Refinance Team
37 Reviews
Kai Jensen

"I did my refinance application online with Samar. She was very helpful and efficient with the refi. The process was very painless. When I move, I plan to use Rocket Mortgage Loans and especially ...I did my refinance application online with Samar. She was very helpful and efficient with the refi. The process was very painless. When I move, I plan to use Rocket Mortgage Loans and especially Samar again."

Thomas VanLoon
Thomas VanLoon

Thomas VanLoon
Rocket Mortgage - Refinance Team
38 Reviews
Kevin Rosplock

"Thomas made the whole process actually enjoyable. I would recommend him to anyone! 5 stars for Thomas!"

Samantha Camilleri
Samantha Camilleri

Samantha Camilleri
Rocket Mortgage - Refinance Team
37 Reviews
Chic Chicks

"I was very impressed with the level of personal support as well as customer service that I received from Samantha. She actually took the time to listen to my needs and helped me find the best solution...I was very impressed with the level of personal support as well as customer service that I received from Samantha. She actually took the time to listen to my needs and helped me find the best solution for my particular situation. She was literally with me every step of the way. I truly cannot say enough about the quality of service she provided! Thank you, Samantha. I will recommend you to everyone I know! You were truly a pleasure to work with."

Kevin Clemons
Kevin Clemons

Kevin Clemons
Rocket Mortgage - Refinance Team
37 Reviews
Sandy StClair

"Everything was explained in good detail so that I understood what was happening and what was needed. Kevin was polite, friendly, and considerate with my questions. He returned calls quickly and ...Everything was explained in good detail so that I understood what was happening and what was needed. Kevin was polite, friendly, and considerate with my questions. He returned calls quickly and helped resolve any issues I had."

Julius Hindy
Julius Hindy

Julius Hindy
Rocket Mortgage - Refinance Team
37 Reviews
Lenore DiStefano

"Julius was amazing to work with. He kept me informed during the entire process. He was very prompt in answering all of my questions. He is a very pleasant young man and knows his product. "

Ryan Jackson
Ryan Jackson

Ryan Jackson
Rocket Mortgage - Refinance Team
37 Reviews
Steve Flike

"MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR ...MR.JACKSON IS A REAL ASSET TO THE COMPANY.HE WALKED ME THROUGH ALL THE NECESSARY ITEMS FOR THE LOAN.ALWAYS ANSWERED WHEN I CALLED ABOUT QUESTIONS. EMPLOYEE OF THE MONTH POTENTIAL.MAYBE A COMPANY CAR TO DRIVE."

Lauren Lee
Lauren Lee

Lauren Lee
Rocket Mortgage - Refinance Team
37 Reviews
Linda Lally

"Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket ...Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket delivered. During this 45 day period Lauren responded to my emails immediately - even at 9pm. She was professional, informative, and up-beat every time. She followed my loan, always knew who I was and where I was in the process and got answers to my various questions from others at Rocket and got right back to me. If you are considering Rocket, who wouldn’t, ask for Lauren Lee."

Lauren Letizio
Lauren Letizio

Lauren Letizio
Rocket Mortgage - Refinance Team
37 Reviews
M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

James McDade III
James McDade III

James McDade III
Rocket Mortgage - Refinance Team
37 Reviews
Pat McGoorty

"We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited ...We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited strong communication skills! We especially valued his follow-up on the entire loan process. James made sure our concerns and questions were addressed in a timely manner. We will highly recommend James to family and friends that are seeking home financing."