Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Diala Dabaja
Diala Dabaja

Diala Dabaja
Rocket Mortgage - Refinance Team
36 Reviews
Tom Eaton

"The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." ...The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." She came back and said were are going to work this loan for you, it looks very good. I was amazed. She is professional, courteous, caring, with a great personality. I think she is awesome."

Kacey Felts
Kacey Felts

Kacey Felts
Rocket Mortgage - Refinance Team
36 Reviews
Candy Teolis

"Kacey was extremely helpful. She answered all my questions, even on the weekend! Kacey made the whole process easy and painless."

Summer Grobnagger
Summer Grobnagger

Summer Grobnagger
Rocket Mortgage - Refinance Team
36 Reviews
Kai Jensen

"I did my refinance application online with Samar. She was very helpful and efficient with the refi. The process was very painless. When I move, I plan to use Rocket Mortgage Loans and especially ...I did my refinance application online with Samar. She was very helpful and efficient with the refi. The process was very painless. When I move, I plan to use Rocket Mortgage Loans and especially Samar again."

Steve Hoppe
Steve Hoppe

Steve Hoppe
Rocket Mortgage - Refinance Team
36 Reviews
Doug Vura

"Steve provided quick, friendly service and answered all my questions. He is an excellent representative for Rocket Mortgage. I highly recommend anyone to ask for him when applying for a new ...Steve provided quick, friendly service and answered all my questions. He is an excellent representative for Rocket Mortgage. I highly recommend anyone to ask for him when applying for a new mortgage or if they have any question about obtaining a refinance ."

Lauren Lee
Lauren Lee

Lauren Lee
Rocket Mortgage - Refinance Team
36 Reviews
Linda Lally

"Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket ...Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket delivered. During this 45 day period Lauren responded to my emails immediately - even at 9pm. She was professional, informative, and up-beat every time. She followed my loan, always knew who I was and where I was in the process and got answers to my various questions from others at Rocket and got right back to me. If you are considering Rocket, who wouldn’t, ask for Lauren Lee."

Lauren Letizio
Lauren Letizio

Lauren Letizio
Rocket Mortgage - Refinance Team
35 Reviews
M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

Kevin Parish
Kevin Parish

Kevin Parish
Rocket Mortgage - Refinance Team
36 Reviews
Michael Odonnell

"Great experience and I would use him again anytime I can and do recommend him highly. "

Zaven Perez
Zaven Perez

Zaven Perez
Rocket Mortgage - Refinance Team
35 Reviews
Daniel Blanco

"This was a great experience for me. Next time I know what to expect. thank you for taking your time and putting up with questions that at times sounded unprofessional."

Spenser Scheven
Spenser Scheven

Spenser Scheven
Rocket Mortgage - Refinance Team
36 Reviews
Prof Oke

"Communicated well. Worked effectively!"

Mary Vellmure
Mary Vellmure

Mary Vellmure
Rocket Mortgage - Refinance Team
36 Reviews
Vickie Wilson Wilkins

"very knowledgable and helpful."