Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Team Members

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Diala Dabaja
Diala Dabaja

Diala Dabaja
Rocket Mortgage - Refinance Team
36 Reviews
Tom Eaton

"The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." ...The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." She came back and said were are going to work this loan for you, it looks very good. I was amazed. She is professional, courteous, caring, with a great personality. I think she is awesome."

Kacey Felts
Kacey Felts

Kacey Felts
Rocket Mortgage - Refinance Team
36 Reviews
Candy Teolis

"Kacey was extremely helpful. She answered all my questions, even on the weekend! Kacey made the whole process easy and painless."

Jeremy Forbes
Jeremy Forbes

Jeremy Forbes
Rocket Mortgage - Refinance Team
36 Reviews
Jean Leedy

"A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so ...A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so I called him when I was ready to move forward. He is very personable and has great communication skills. I was set on getting a personal loan that didn't include refinancing my home. However, Jeremy was able to show me the value of refinancing and still achieving the financial goals that I had. He is very prompt at keeping appointments and went out of his way to fit our appointments into my busy schedule. That included evenings, weekends and even a call when he was ill. I've moved to the next phase of the process and have a new contact. However, I know that if I need Jeremy for something he is available to take my call. I highly recommend him to anyone wanting to work with Rocket Mortgage. Great job Jeremy! Jeannie L."

Liz Garzon
Liz Garzon

Liz Garzon
Rocket Mortgage - Refinance Team
36 Reviews
Chris Bowman

"Liz was very easy to work with. She always responded quickly to any questions!"

Laurent Hage
Laurent Hage

Laurent Hage
Rocket Mortgage - Refinance Team
36 Reviews
Samir Zahar

"Laurent was professional and helpful. Very easy to talk to and doesn’t come across as pushy, he’ll help you understand your options, and will make sure you stay on track as you go through the ...Laurent was professional and helpful. Very easy to talk to and doesn’t come across as pushy, he’ll help you understand your options, and will make sure you stay on track as you go through the process."

Kris Hermann
Kris Hermann

Kris Hermann
Rocket Mortgage - Refinance Team
36 Reviews
Karen Williams

"He keeps you updated and right on target. I was very pleased "

Kyle Jablonski
Kyle Jablonski

Kyle Jablonski
Rocket Mortgage - Refinance Team
36 Reviews
Martin McEvilly

"Kyle did a great job. He is a little pushy but gets the job done. The experience got a bit messed up in the home stretch that caused some issues. Got to go. Never received gold and silver card to ...Kyle did a great job. He is a little pushy but gets the job done. The experience got a bit messed up in the home stretch that caused some issues. Got to go. Never received gold and silver card to pass on."

Luke King
Luke King

Luke King
Rocket Mortgage - Refinance Team
36 Reviews
Dan Martin

"Luke was very helpful and professional. He worked hard to make the entire process of refinancing straight forward and easy."

Mikel Neal
Mikel Neal

Mikel Neal
Rocket Mortgage - Refinance Team
36 Reviews
Todd Taylor

"Mikel was posed with a bit of challenge in assisting me determine the best direction for a re-fi. She was totally professional, personable, and extremely efficient. She approached the transaction ...Mikel was posed with a bit of challenge in assisting me determine the best direction for a re-fi. She was totally professional, personable, and extremely efficient. She approached the transaction from the point of view of what is best for the customer. She came up with some excellent options and now I have a decision. Home Mortgage is such a huge investment, feeling like you have a partner looking out for you is invaluable."

Zaven Perez
Zaven Perez

Zaven Perez
Rocket Mortgage - Refinance Team
36 Reviews
Daniel Blanco

"This was a great experience for me. Next time I know what to expect. thank you for taking your time and putting up with questions that at times sounded unprofessional."