Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 133 of 397
Maranda Gerstenschlager
Maranda Gerstenschlager

Maranda Gerstenschlager
Rocket Mortgage Sales
26 Reviews
Katie Scarlett

"After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls ...After talking with Maranda about my previous refi experience she made me feel at ease and assured me that she would get it done and done quickly. Maranda did not disappoint. She took my phone calls and texts every time I had questions and she got answers. My refi was done in record time with zero hassles. It was great working with her and I have already referred friends and family."

Darien Harmer
Darien Harmer

Darien Harmer
Rocket Mortgage Sales
26 Reviews
Brian Guinther

"Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I ...Darien was a true professional. He was there the entire refi process for any questions I had or information I needed. It was almost 'instantaneous' in his quick response's to calls or texts. I scheduled my closing online with the Title Company. Within a minute, Darien contacted me to see if wanted to close a couple days earlier and then he set it up for me while I was on the phone. This actually saved my around $3000. I was impressed that he took the initiative to make sure I got the best experience possible. I have used Rocket Mortgage in the past and have aleways had a great experience. However this time, it was a totally awesome experience due to Darien!"

Michele Keating
Michele Keating

Michele Keating
Rocket Mortgage Sales
26 Reviews
Andrew Walicki

"While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every ...While I am at the very beginning stages of looking to be a first time buyer, I had the greatest pleasure of being connected with Michele. She took so much time to speak with me about each and every step of the way towards being a first time home owner. Michele was so kind to go into detail in each of these steps, making sure I was understanding what she was telling me and that I had a grasp on everything she was explaining to me. She even went into the minutiae of so many options that I did not even know were available to me. She was far from overbearing and pushy. She was the complete opposite - kind, patient, willing to talk with me at a very rudimentary level (which is needed for me) to make sure I understood where I stood in this complicated process. I was so fortunate to be put in touch with Michele, as I have been blown off by every realtor and person in this profession - and other professions for that matter. She is a true gem and someone that is rare in this world nowadays. She actually takes the time to make sure that you are comfortable with moving forward and putting forth suggestions so that I can find the correct path forward for myself. I was truly so fortunate and happy that I crossed paths with Michele."

Ben Kiehl
Ben Kiehl

Ben Kiehl
Rocket Mortgage Sales
26 Reviews
Jemea Goso

"I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with ...I very rarely write reviews, but considering how my experience of refinancing with other lenders started off extremely poor, I have to take the time to share how incredible my experience was with Rocket Mortgage, specifically working with Ben - if I could give him 10 stars, I would. From the moment I began working with Ben to my closing, he was extremely professional, knowledgeable, personable and most importantly, made me feel like I was his only client and wanted to do what was best for me and my situation. I can’t say enough positive things about Ben’s customer service, and Rocket Mortgage as a whole. Ben - looking forward to working with you again! Thank you!!"

Matt Laitila
Matt Laitila

Matt Laitila
Rocket Mortgage Sales
26 Reviews
Eileen Bailey

"Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during ...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier.."

Gustavo Lazaro
Gustavo Lazaro

Gustavo Lazaro
Rocket Mortgage Sales
26 Reviews
Jeffery Smith

"I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very ...I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very professional, and answered every one of my questions. He made me feel very at ease. Gustavo walked me through every step in my home buying experience. Being in sales myself his follow up with me was unbelievable, always checking in with me to see if I needed any assistance with anything. Not only was he my contact through Rocket he became a friend. I would highly recommend Gustavo to anyone thinking about the purchase of a new home. Thank you so much for all you have done to make the experience so easy and flaw"

Zach Lytle
Zach Lytle

Zach Lytle
Rocket Mortgage Sales
26 Reviews
Jeffrey Blydenburgh

"Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, ...Zach Lytle was the perfect man to handle our refinance. We are retired and needed to obtain a specific financial goal through our refinance and take nothing out of pocket to do so. HE listened, which the others we have dealt with did not. His answer to everything was in keeping with our goals not his. I hate dealing with people that really only want to sell you and literally tune out everything you say. Anyway, if you deal with any other company versus Rocket Mortgage, you just might be missing out. Rocket Mortgage was great, but Lytle made them "Perfect"."

David Montoya
David Montoya

David Montoya
Rocket Mortgage Sales
26 Reviews
Sbertha MolCastro

"Es un profesional en toda la extensión de la palabra porque te brinda toda la confianza para poder aclarar todas las dudas que tienes sobre tu proceso de hipoteca, además de que te orienta y te ...Es un profesional en toda la extensión de la palabra porque te brinda toda la confianza para poder aclarar todas las dudas que tienes sobre tu proceso de hipoteca, además de que te orienta y te asesora de manera sencilla y con mucha claridad para que puedas recolectar toda la documentación que se necesita durante el proceso de tu hipoteca. Tiene la disponibilidad de aclarar cualquier situación que se presente durante el proceso, en lo personal es una persona que sabe portar muy bien la camiseta de la compañía Rocket Mortgage, me permito felicitar a la compañía por tenerlo dentro de su equipo de trabajo. Muchas gracias por todas las atenciones brindadas. He is a professional in every sense of the word because he gives you all the confidence to be able to clarify all the doubts you have about your mortgage process, in addition to guiding you and advising you in a simple and very clear way so that you can collect all the documentation that is needed during the process of your mortgage. He is available to clarify any situation that arises during the process. Personally, he is a person who knows how to wear the Rocket Mortgage company shirt very well. I would like to congratulate the company for having him as part of their work team. Thank you very much for all the attention given."

Sam Mroueh
Sam Mroueh

Sam Mroueh
Rocket Mortgage Sales
26 Reviews
Brennyn Smith

""Sam has been an absolute pleasure to work with throughout the home loan process. From the very beginning, Sam demonstrated a high level of professionalism, knowledge, and dedication to helping us ..."Sam has been an absolute pleasure to work with throughout the home loan process. From the very beginning, Sam demonstrated a high level of professionalism, knowledge, and dedication to helping us secure the best loan for our needs. Sam's expertise in the mortgage industry is evident, as they guided us through each step with clarity and transparency. They took the time to thoroughly explain all the terms and options available to us, ensuring we made informed decisions. What sets Sam apart is their exceptional customer service. They were always available to answer our questions and address any concerns promptly. Sam's responsiveness and attentiveness made us feel valued as clients and gave us confidence in their ability to handle our loan efficiently. Furthermore, Sam's attention to detail and commitment to finding the best rates and terms for us were outstanding. They diligently searched for the most competitive offers, resulting in a loan that perfectly suited our financial goals. We highly recommend Sam as a home loan lender. Their expertise, professionalism, and exceptional service make them a top choice for anyone in need of a mortgage. Thank you, Sam, for making our home loan experience a positive and successful one!""

Nik Nikprelaj
Nik Nikprelaj

Nik Nikprelaj
Rocket Mortgage Sales
26 Reviews
Stephen Lew

"Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and ...Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and explains every step of the way- he really is here 24/7 and was super helpful even at closing- which he didn’t even have too be on the phone for assistance- thsi was my first time trying rocket mortgage and now it will be my only way to apply for mortgage when buying - thank you Nik For helping every step of the way!! Miss chatting with u now that the housing process is over !"