Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 133 of 397
Chandos Lough

"Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was ...Ryan was extremely helpful in assisting us with our refi. He was ALWAYS available and knowledgeable. We're on different time zones, but that did not stop him from answering our questions. He was magnificent and we highly recommend. Every part of the process seemed seamless and flawless. It was absolutely such an easy and fast process. In the future we plan to use Ryan. We have him saved in our phones."

Michael Knox
Michael Knox

Michael Knox

Rocket Mortgage Sales
26 Reviews
Gene Wilson

"I can’t tell you how much I appreciate Michael!! He was truly a blessing to deal with through the entire mortgage process. He made things so much easier than what they appeared to be. He went above ...I can’t tell you how much I appreciate Michael!! He was truly a blessing to deal with through the entire mortgage process. He made things so much easier than what they appeared to be. He went above and beyond to help answer questions and he was always there when I had concerns. He even went as much to call me to check in when he was off of work. I will highly recommend him to everyone I know that is looking purchase a home. Thank you again Michael!! May God bless you in all that you do sir!!"

Matt Laitila
Matt Laitila

Matt Laitila

Rocket Mortgage Sales
26 Reviews
Eileen Bailey

"Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during ...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier.."

Jeffery Smith

"I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very ...I started my search for a new home in October. Rocket mortgage was very highly recommended by several coworkers. I contacted Rocket and within minutes had a respond from Gustavo. He was very professional, and answered every one of my questions. He made me feel very at ease. Gustavo walked me through every step in my home buying experience. Being in sales myself his follow up with me was unbelievable, always checking in with me to see if I needed any assistance with anything. Not only was he my contact through Rocket he became a friend. I would highly recommend Gustavo to anyone thinking about the purchase of a new home. Thank you so much for all you have done to make the experience so easy and flaw"

Betton

"I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only ...I cannot thank David Martinez enough for the incredible support and dedication he showed throughout my home-buying process. From the very beginning, he went above and beyond to ensure I was not only approved for my loan but fully informed and comfortable every step of the way. David took the time to understand my unique situation and worked tirelessly to find the best solutions. He was always available to answer my questions, provide updates, and offer guidance, making what could have been a stressful experience smooth and straightforward. His professionalism, expertise, and genuine care for my success were evident in everything he did. Thanks to David, I am now a proud homeowner, and I couldn’t be happier with the service I received. If you’re looking for a loan officer who truly goes all out for their clients, look no further than David Martinez. Highly recommended!"

Dale Carleton

"We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format ...We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format after I let him know that I understand things better if I don't only have audio input to go on. I really appreciated that extra care and patience. He made sure I had total confidence and comfort in the whole process and answered every question we had, even if it took him late into the evening on the phone with us. You can absolutely tell that Garrett cares about his customers. Thanks for everything!"

David Louis

"So I'll say this...when you start the process of getting a loan it's very confusing. For me, I just wanted to make sure I wasn't getting a bad deal. Brooklyn made the experience great. If you are ...So I'll say this...when you start the process of getting a loan it's very confusing. For me, I just wanted to make sure I wasn't getting a bad deal. Brooklyn made the experience great. If you are like me and are overwhelmed with all the fees and details - you need someone who will break it down for you and take the time to do so in a way that is simple to digest. Brooklyn did exactly that. And she went as far as to look up all the exact numbers for my new house taxes and insurance etc. Other just asked me for that detail and used it as round numbers. Did this matter? Maybe not for some..but for me it did. You are in good hands with Brooklyn. You know in your gut that she is there to help. With all the stress of buying a home - we all could use someone like that. thx!"

Malii Taubman
Malii Taubman

Malii Taubman

Rocket Mortgage Sales
26 Reviews
Insof Sari

"Working with Malii for the second time has only reaffirmed our belief that she is the best banker we could ever ask for. As our trusted Home Loan Expert, Malii's dedication to crafting the perfect ...Working with Malii for the second time has only reaffirmed our belief that she is the best banker we could ever ask for. As our trusted Home Loan Expert, Malii's dedication to crafting the perfect home loan experience is unmatched. With the assistance of the intuitive online tools from Rocket MortgageĀ®, she ensures that every aspect of the loan process is clear, making us feel confident that we're making the best choices for our needs. The peace of mind that comes with working with such a knowledgeable and committed expert is invaluable. Malii's professionalism, expertise, and genuine care for her clients make her stand out as a remarkable banker. We highly recommend working with Malii to anyone looking for a seamless and supportive home loan process. Thank you, Malii, for making our home loan experience so positive once again!"

Penny Koch

"I have been trying to re-finance my mortgage on my house since 1012 when my divorce finalized. It always ended up that I didn't seem to have enough money to buy the house I've been paying the bills ...I have been trying to re-finance my mortgage on my house since 1012 when my divorce finalized. It always ended up that I didn't seem to have enough money to buy the house I've been paying the bills on since I bought it in 2010. I was very leary to even try again after being turned down over and over. Jamal was extremely positive and there is no way I would have even made it through this time without his support. When I signed the re-finance papers I had big tears. I still can't believe this is real. Thank you Rocket Mortgage. If you haven't figured it out yet, Jamal is a champion. Thank you, Jamal."

Hank Ayoub
Hank Ayoub

Hank Ayoub

Rocket Mortgage Sales
25 Reviews
Kate Levengood

"Can I give more than 5 starts?! My husband and I have nothing but wonderful, positive things to say about our experience with Hand and Rocket Mortgage. As first time homeowners and it being our first ...Can I give more than 5 starts?! My husband and I have nothing but wonderful, positive things to say about our experience with Hand and Rocket Mortgage. As first time homeowners and it being our first time re-financing, we were completely in the dark about the process. Hank was patient, efficient, and not only met but far exceeded our expectations. If you're looking to re-fi, look no further THIS IS THE WAY TO GO! We have friends who've gone through other avenues and struggled-it takes way long and is a headache process. Our experience couldn't have been different. It was truly EASY and we are still in awe at what re-financing with Hank did for our family financially. Best decision ever. Hank, we cannot thank you enough!"