Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 134 of 360
Dustin Brown
Dustin Brown

Dustin Brown

Rocket Mortgage Sales
24 Reviews
Richard L Guy

"I want to highlight my positive experience working with Mr. Dustin Brown, my Rocket Mortgage Home Loan Expert. His exceptional knowledge left a lasting impression on me! When I started my search for a...I want to highlight my positive experience working with Mr. Dustin Brown, my Rocket Mortgage Home Loan Expert. His exceptional knowledge left a lasting impression on me! When I started my search for a mortgage company over 12 months ago, Mr. Dustin stepped in, warmly welcomed me by fostering an environment where I felt truly valued, and listed the steps for me to take to keep my home. Mr. Dustin's expertise was apparent when he successfully assisted me in refinancing my home despite the depressing advice from a third-party Home Loan Expert for Rocket Mortgage. This specialist suggested selling my house, leaving me in a frantic search for another mortgage company to avoid becoming a homeless veteran. Mr. Dustin, thank you!"

Jessica Hampton

"For the past 3 months I’ve been working with Mitch to raise my credit score from a 620 to a 666. He laid out a plan from day one and checked on me regularly. Providing updates and just as importantly ...For the past 3 months I’ve been working with Mitch to raise my credit score from a 620 to a 666. He laid out a plan from day one and checked on me regularly. Providing updates and just as importantly support. I was very intimidated by the journey ahead. But it was his positive attitude, kindness and knowledge that helped keep me focus on the plan. I never felt like a number. Mitch always treated like a friend who just needed help. Which gave me the confidence to see things through as I paid off debts. I felt understood and seen . And truly informed! Thank you so much!"

Alyssa Cerda
Alyssa Cerda

Alyssa Cerda

Rocket Mortgage Sales
24 Reviews
Michael Strong

"Alyssa was patient, persistent without being pushy. She listened and responded instead of hustling and pitching. She was personable but professional. It was a good experience. She did not try to...Alyssa was patient, persistent without being pushy. She listened and responded instead of hustling and pitching. She was personable but professional. It was a good experience. She did not try to trap me with an aggressively high deposit too early in the process and was willing to lower the deposit amount since a competitor tried to hold me hostage with another deposit. I sensed her eagerness and a touch of "toughness" due, I suspect, to the fact that she must deal with so many people, and with people of all sorts. We prospects can slip away when they think it's a done deal. I'm sure it's a wearisome role. She handles it with grace and poise. Good luck and God bless, Alyssa."

Taylor Cline
Taylor Cline

Taylor Cline

Rocket Mortgage Sales
24 Reviews
Jean Britt

"Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her...Taylor went above and beyond in helping me through this tedious process. There were several upsetting moments for me during this, but Taylor was always reassuring and had lots of patience with me. Her knowledge was amazing. She made me feel like I had a friend during all of this. I recommend her highly and have already told two of my friends to ask for her if they apply. Kudos Taylor. Take care."

Vernon Dobine
Vernon Dobine

Vernon Dobine

Rocket Mortgage Sales
24 Reviews
Stephanie Mastri

"Whew! It all started with a clarification on my current mortgage. The person I spoke with asked, "Anything else I can help you with today?" Being sarcastic I replied, "Yeah, get me a better mortgage ...Whew! It all started with a clarification on my current mortgage. The person I spoke with asked, "Anything else I can help you with today?" Being sarcastic I replied, "Yeah, get me a better mortgage rate". Next thing you know I get hooked up with Vernon. After a few exchanges I just said "Look this started as a flip retort on my part I'm not ready" . He professionally understood, I apologized for wasting his time. BUT then, I was ambushed by several other bankers for Rocket and it was really ticking me off. I finally complained and asked to speak with Vernon. I was going to let him have an earful, but you know what? He was cool and calm, polite and understanding. As the conversation progressed and I was defused, we came to some common ground of what he and Rocket COULD do for me. Well, I closed on a refi the other day, smooth as silk. I do highly recommend Vernon and Rocket Mortgage to anyone just "thinking" about it."

Steve Tyson

"As a first time homebuyer Patrick made me feel very comfortable with the home buying process. I never felt like I was getting scammed and truely felt like he was working in my best interest. My home ...As a first time homebuyer Patrick made me feel very comfortable with the home buying process. I never felt like I was getting scammed and truely felt like he was working in my best interest. My home buying experience was not easy as we had an unexpected heir to the property I was buying that needed to be found, but Patrick helped keep me updated and reassured every step of the way. Anyone buying a home would be lucky to use Rocket Mortgage and have Patrick as there rep."

Al Harajli
Al Harajli

Al Harajli

Rocket Mortgage Sales
24 Reviews
Elizabeth Rose

"Al made the whole process easy and streamlined. He anticipated any information we would need, prepared us for what we would need to do and collect, and kept us informed every step of the way. He was ...Al made the whole process easy and streamlined. He anticipated any information we would need, prepared us for what we would need to do and collect, and kept us informed every step of the way. He was always quick to respond and jump on anything we needed throughout the process. He always took the time to fully answer any questions we had and give us all of our options, making sure we understood any considerations. We loved working with him on our recent home purchase!"

Amy Causey

"I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this...I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this the most streamlined process. From start to finish he was available. He was not pushy, he came to me with multiple options and helped me with the pros and cons. He was accessible and even answered me after hours and on weekends. Brandon is honestly an asset to your company and I hope to work with him again."

Naomi Hayes

"Larven has been a Godsend to me.Not only did he reassure me when I was uncertain but he patiently walked me through the entire loan process. He gave me frequent updates as to the status of my loan, ...Larven has been a Godsend to me.Not only did he reassure me when I was uncertain but he patiently walked me through the entire loan process. He gave me frequent updates as to the status of my loan, almost to a fault (in a good way). If all of your agents were as pleasant,patient and considerate as Lavern then Rocket Mortgage would really soar. Not that it's not soaring already but Lavern is definitely as asset to your company."

Wendy Bergman

"I was very fortunate to have Anthony be the loan officer-banker to answer my inquiry in consideration of refinancing at the offered lower interest rate even though we had just refinanced a few ...I was very fortunate to have Anthony be the loan officer-banker to answer my inquiry in consideration of refinancing at the offered lower interest rate even though we had just refinanced a few months earlier, also with Rocket Mortgage. Anthony was extremely patient & knowledgeable in explaining the advantages to my husband and I. All of our questions were answered, & Anthony was always pleasant. We felt very comfortable as well as reassured that we were making the right decision. We cannot thank him enough for his help & guidance in this process.. with sincerest thanks from Wendy & Jim bergman"