Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 136 of 397
Brandon Paschall
Brandon Paschall

Brandon Paschall
Rocket Mortgage Sales
25 Reviews
Sunshine Daniel

"Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be ...Brandon Paschall, Executive Banker at Rocket Mortgage was very professional throughout the process. He was customer friendly, attention to details, and assured me that my financing process would be very smooth, and it was. This was the very first time that I made a major business transaction and did not experience anxiety or stress from the beginning to the end of the process. Brandon, keep up the great work with putting your customer/client first and making them feel like you are taking the journey with them. Once again, thanks for representing Rocket Mortgage in a very excellent and professional way. I did not know of Rocket Mortgage until I returned a phone call, and you were on the other line. Thanks for a great first impression of you and this great company. I will refer others to you."

Anthony Payette
Anthony Payette

Anthony Payette
Rocket Mortgage Sales
25 Reviews
Catherine Odonnell

"Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This ...Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This encouraged me much. I called Anthony one time only to hear that he was on vacation and he still took time to attend to me. At times I could not understand which papers were needed for me to submit and Anthony was very patient with me as he explained to me what was needed. This makes me recommend him highly for promotion. God bless you Anthony. Anthony is an awesome man who loves his job and really loves to serve his clients to satisfaction."

Hugh Pham
Hugh Pham

Hugh Pham
Rocket Mortgage Sales
25 Reviews
Angel Montesino

"Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some ...Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some money on people whom know what they’re doing. I was supposed to close on 02/26 but didn’t close until 3/3. As someone who has a job that I’m held to a higher standard, I planned ahead and made sure I had days off to be able to move in and do things that needed to be done. But since we closed late I was left scrambling to figure everything out. I’ll never recommend Rocket Mortgage to anyone and I deal with hundreds of people on a daily basis and I’ll make sure they stay clear of this company. If I didn’t ruffle some feathers at the end of this process nothing would’ve been done to close even somewhat on time.Now send me a survey about Kim Keezer because she’s getting the stars which she deserves which is 0. She loved to come up with excuses for the underwriters and was very belittling. But Hugh I hope you find a better company that values you, and your expertise. You deserve a better workplace that is better equipped. Thanks for everything."

Brianna Rachinski
Brianna Rachinski

Brianna Rachinski
Rocket Mortgage Sales
25 Reviews
Joe Velasquez

"Brianna provided me exceptional service with the refinancing of my mortgage loan. She patiently walked me through every aspect of the loan process. She returned all my calls properly and answered all ...Brianna provided me exceptional service with the refinancing of my mortgage loan. She patiently walked me through every aspect of the loan process. She returned all my calls properly and answered all my questions with a genuine and personal commitment, of ensuring full customer satisfaction. She spoke with the voice of confidence and knowledge that gave me comfort and reassurance , as she explained in detail the difference parts of the refinancing process. I would strongly recommend her to all in the refinancing/Purchasing process. And I look Forward to working with her again in the future. Thank you Brianna you are awesome."

Rosa Rojas
Rosa Rojas

Rosa Rojas
Rocket Mortgage Sales
25 Reviews
Shelly Larez

"I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure ...I had the pleasure of working with Rosa Rojas during the home purchase process for my clients, and I cannot express how grateful I am for her outstanding support. Rosa went above and beyond to ensure a smooth and successful closing for my clients. Her expertise, attention to detail, and dedication truly set her apart. She navigated every step with professionalism and a genuine commitment to helping my clients secure their dream home. I highly recommend Rosa for anyone in need of a reliable and customer-focused lender. Thank you for making this experience exceptional both for my clients and myself!"

Paul Rusin
Paul Rusin

Paul Rusin
Rocket Mortgage Sales
25 Reviews
Donna Wright

"Paul guided us through the entire refi process and made it very easy. He was always available for questions, but he did such a good job of explaining the process that there weren't many of those. It...Paul guided us through the entire refi process and made it very easy. He was always available for questions, but he did such a good job of explaining the process that there weren't many of those. It was easy to follow our loan's progress on line. We would definitely recommend Paul!"

Jana Sands
Jana Sands

Jana Sands
Rocket Mortgage Sales
25 Reviews
Richard Nuzzo

"Jana Sands was a joy to work with during our refinance. She contacted us to inform us that the Interest Rates were in a position to benefit our objectives of lowering our monthly payments and saving ...Jana Sands was a joy to work with during our refinance. She contacted us to inform us that the Interest Rates were in a position to benefit our objectives of lowering our monthly payments and saving us a significant amount in the long-term. We were not pleased with the time it took to finalize our loan. We held a mortgage with you that we were refinancing, and the estimated time to close our loan was 30-45 days... then we given a date of August 31st to close the loan. We closed the loan on September 15th because we woud be asked for 1 more piece of information at least 3 times. There was no reason why the processing dept. could not ask for the information once, we certainly provided it. This was not Jana's fault, this was out of her control, and Jana did her very best to assist us. But 90 days to close a refinance of one of your own loans seemed too long."

Nick Schreiber
Nick Schreiber

Nick Schreiber
Rocket Mortgage Sales
25 Reviews
Koren DeRusso

"My husband, Robert, was the one who primarily communicated and worked with Nick, but I know Nick made the whole process as painless and seamless as possible. We were very appreciative of the ...My husband, Robert, was the one who primarily communicated and worked with Nick, but I know Nick made the whole process as painless and seamless as possible. We were very appreciative of the professionalism and respect we were shown during the entire process. Also, we were very impressed at how quickly we were able to finalized our loan with you. I would highly recommend your company and Nick to our family and friends for their primary, re-fi, and equity home loans!! Thanks again to Nick and your colleagues for every thing you did for us. Koren DeRusso"

Kyle Swider
Kyle Swider

Kyle Swider
Rocket Mortgage Sales
25 Reviews
Janet Perry

"I can't say enough wonderful things about Kyle and my experience with Rocket Mortgage. He was absolutely fantastic - completely upfront about all communication, set expectations and was patient and ...I can't say enough wonderful things about Kyle and my experience with Rocket Mortgage. He was absolutely fantastic - completely upfront about all communication, set expectations and was patient and kind! You can tell that he knows his job and his business very well and took the time to explain everything and answer all questions we had. I would recommend him to EVERYONE!"

Eric Swoyer
Eric Swoyer

Eric Swoyer
Rocket Mortgage Sales
25 Reviews
Isaac Garcia

"We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage ...We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage because of Eric. While the local lender was pushy, shady and just plain misleading, Eric gave us straightforward answers while never being pushy. As a matter of fact, when we first pulled out credit, we decided to back off for a few weeks before going back and Eric never pushed us. Even during the process with our closing specialist, I had doubts and questions where I felt more comfortable asking Eric about. And Eric replied and answered each time. Needless to say, we are glad we went with Rocket Mortgage and thankful Eric was there to help out the whole time."