Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 137 of 397
Teala Smith
Teala Smith

Teala Smith
Rocket Mortgage Sales
25 Reviews
Dee Tee

"I cannot speak highly enough of Teala Smith! As a first-time homebuyer, I was navigating uncharted waters, but Teala was there every step of the way to guide me through the process with patience and ...I cannot speak highly enough of Teala Smith! As a first-time homebuyer, I was navigating uncharted waters, but Teala was there every step of the way to guide me through the process with patience and expertise. She made sure I understood each aspect and never let me feel overwhelmed. Her regular communication kept me informed and reassured, turning what could have been a daunting experience into a smooth journey to homeownership. Teala once again proved to be an invaluable asset. Her clear and consistent communication made the process a breeze, alleviating any potential stress.What truly sets Teala apart is her dedication to her clients' satisfaction. Even after closing, she continued to check in to ensure everything was going smoothly. Her personalized attention and unwavering support make her not just a lender, but a trusted partner in the home buying journey.I wholeheartedly recommend Teala to anyone in need of a lender. Her professionalism, knowledge, and genuine care for her clients make her the obvious choice for any home financing needs. I wouldn't hesitate to work with her again and i intend on sending everyone her way. Thank you, Teala, for making my homeownership dreams a reality! May God bless you & your family always! The Dynamic Duo: My Brokerage & Rocket Mortgage Thanks to the exceptional teamwork between my realtor, Michael Albright from MyBrokerage, and Teala Smith, my loan officer at Rocket Mortgage, my home buying experience surpassed all expectations. Michael's expertise in the real estate market and his dedication to me as his client was evident from the start. He seamlessly connected me with Teala, who proved to be a consummate professional at Rocket Mortgage. Teala's expert guidance and smooth handling of the loan process, coupled with Michael's diligent support, ensured a stress-free journey from start to finish. Teala's professionalism shone through, especially when addressing any questions or concerns raised by others involved in my loan process (bank personnel). Thanks to Michael's and Teala's unwavering dedication, I'm now happily (almost settled) in my new home, unpacking is a beast, lol! I wholeheartedly recommend Michael Albright from MyBrokerage and Teala Smith from Rocket Mortgage to anyone seeking a seamless and professional home buying experience. May God bless them, everyone involved behind the scenes and their families. Love, Dee Terlaje Edit to add: Even well after closing, Teala is always a phone call away whenever I have questions or need answers. Both Michael and Teala make for such a dynamic duo in their field of expertise!"

Eric Swoyer
Eric Swoyer

Eric Swoyer
Rocket Mortgage Sales
25 Reviews
Isaac Garcia

"We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage ...We were first time home buyers who had no clue where to start or what we were doing. We were in contact with 3 other lenders and had narrowed our choice down to 1 local lender and Rocket Mortgage because of Eric. While the local lender was pushy, shady and just plain misleading, Eric gave us straightforward answers while never being pushy. As a matter of fact, when we first pulled out credit, we decided to back off for a few weeks before going back and Eric never pushed us. Even during the process with our closing specialist, I had doubts and questions where I felt more comfortable asking Eric about. And Eric replied and answered each time. Needless to say, we are glad we went with Rocket Mortgage and thankful Eric was there to help out the whole time."

Omar Williams-Pope
Omar Williams-Pope

Omar Williams-Pope
Rocket Mortgage Sales
25 Reviews
Magneto

"I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in ...I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in guiding me through the entire home loan process. He was always available to answer my questions, provided clear explanations, and made sure I understood every step. Omar's professionalism and dedication to finding the best loan options for me were truly impressive. I highly recommend Omar to anyone looking for a reliable and expert loan officer. Thank you, Omar, for making my home-buying journey smooth and stress-free!"

Mark Willinger
Mark Willinger

Mark Willinger
Rocket Mortgage Sales
25 Reviews
Kris Vossler

"I reached out to Rocket Mortgage because I had some basic questions about the process. I was connected with Mark and, by the time our chat had ended, he had walked me through the application process ...I reached out to Rocket Mortgage because I had some basic questions about the process. I was connected with Mark and, by the time our chat had ended, he had walked me through the application process (in a very kind and non-pushy way!). I've done this "mortgage thing" several times and it is ALWAYS a horrifically stressful experience. This was not at all stressful! Thanks Mark!"

Matt Wright
Matt Wright

Matt Wright
Rocket Mortgage Sales
25 Reviews
Jeana Ray

"I recently had the pleasure of working with Matt during a real estate transaction, and I cannot emphasize enough how exceptional his services were. He was incredibly responsive, promptly returning ...I recently had the pleasure of working with Matt during a real estate transaction, and I cannot emphasize enough how exceptional his services were. He was incredibly responsive, promptly returning calls and emails, and was always available to address any concerns or questions. For me as a Realtor, nothing is more important than communication and everyone being on the same page. This level of accessibility and clear communication played a vital role in ensuring a seamless and stress-free process for both myself and my clients. Looking for to working with Matt in the future!"

Michael Zucker
Michael Zucker

Michael Zucker
Rocket Mortgage Sales
25 Reviews
James Blevins

"I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our ...I am a longtime customer of Rocket Mortgage and have worked with many professionals in the company. Michael is by far one of the best. He reached out to us to offer considerable savings on our current loan. He explained everything in detail and at a level anyone could understand. He provided exceptional market insight which helped us weigh our options and make the best decision for our situation. Michael is very professional and easy to talk with. He worked diligently to make sure we stayed on schedule for our closing. It was a pleasure working with Michael."

Erika Andres
Erika Andres

Erika Andres
Rocket Mortgage Sales
24 Reviews
Larry Mckinney

"I had the privilege of teaming up with Erika, an Executive Banker, to help a client purchase a home quickly, and I cannot recommend her highly enough. From start to finish, Erika demonstrated ...I had the privilege of teaming up with Erika, an Executive Banker, to help a client purchase a home quickly, and I cannot recommend her highly enough. From start to finish, Erika demonstrated unmatched professionalism, expertise, and dedication that truly made a difference. What stood out most was Erika’s responsiveness. She consistently answered emails and calls promptly, ensuring that every question or concern was addressed without delay. Knowing how time-sensitive buying a home can be, especially in our client's situation, her ability to stay on top of communication gave us peace of mind throughout the process. Erika’s deep knowledge of her products was another incredible strength. She walked us through every available option and helped us make informed decisions that best fit the client’s needs. When we encountered a hiccup in the process—which can be inevitable in real estate transactions—Erika didn’t miss a beat. She tackled the issue head-on and resolved it quickly, keeping everything on track and ensuring our client’s goals were never compromised. Working with Erika was an absolute pleasure. Her empathy, problem-solving skills, and unwavering commitment to doing what’s best for the client made all the difference. If you’re looking for a lender who truly cares and works tirelessly to make things happen, Erika is the person you need. Thank you, Erika, for being such a fantastic partner and for helping create a positive and seamless experience for our client!"

Kenny Bell
Kenny Bell

Kenny Bell
Rocket Mortgage Sales
24 Reviews
Joe Blow

"The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket ...The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket Mortgage. Kenny explained every step of the process to me which allowed me to ask questions of the other lenders. Any questions I had Kenny was patient and got right back to me with an answer. Even though I received a lot of offers many of them came back and said " you got a very good deal from Rocket Mortgage" I want to Thank Kenny for his patience and Promptness with answering my questions. He never got frustrated and always kept me informed on a daily basis."

Jeffrey Billy
Jeffrey Billy

Jeffrey Billy
Rocket Mortgage Sales
24 Reviews
Cindy Lou Cuesta

"Long story short: Jeff has been wonderful and was extremely knowledgable, professional, and easy to work with. He explained terms in plain language and guided me patiently through questions. Jeff and ...Long story short: Jeff has been wonderful and was extremely knowledgable, professional, and easy to work with. He explained terms in plain language and guided me patiently through questions. Jeff and I initially started working with each other in May and got fairly far along in the process when I lost my primary job. He was understanding and kind about my need to cancel my application. I returned to him/Rocket Mortgage once I received my new job offer a few months later. Best decision. It was amazingly smooth and SO FAST. He gave an approximate timeline based on my ability to provide the necessary paperwork and closing happened just as he predicted. Very grateful to Jeff and the Rocket Mortage team who worked with me on my refinance. It feels like a wonderful fresh start as we close out this year and enter 2025."

James Boatner
James Boatner

James Boatner
Rocket Mortgage Sales
24 Reviews
Jeni Vanornum

"I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to...I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to respond, always available for updates, and lightning-fast in getting us a lender letter when we needed it. He not only kept me in the loop every step of the way, but also proactively reached out to the listing agent—a rare and impressive touch! The listing broker even told me that one of the deciding factors in choosing our offer (over four others!) was James’s outstanding communication and confidence in the loan process. He and his team closed the loan in under 17 days—which is practically superhero speed in today’s market. I’ll admit, I was initially hesitant about working with Rocket Mortgage, but after this experience, I can confidently say that as long as James and his team are involved, I’ll be thrilled to partner with them again."