Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 16 of 373
Dylan Spicher
Dylan Spicher

Dylan Spicher
Rocket Mortgage Sales
148 Reviews
Rick Garner

"From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and ...From the very get go Dylan was very pleasant to speak with and instrumental in helping us get a refinance at an extremely low rate of interest. He made refinancing our home extremely easy and streamlined. He was very knowledgeable and answered all of our questions with confidence which made us feel very comfortable with our decision to move forward with our loan. One of the important things to me was that Dylan stayed in touch with us after the completion of the loan and gave us a phone number to call him with any questions we might have. If you are looking for qualified, knowledgable individual to help you refinance your home give Dylan a call at Rocket Mortgage. He's awesome."

Douglas Benton
Douglas Benton

Douglas Benton
Rocket Mortgage Sales
147 Reviews
JW Montague

"Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the ...Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the process throughout. My father was ill and I was having difficulty with the information needed, Doug was professional and sensitive to my personal needs. My question is this, how many people would do that whom you met except via email and never actually met them in person? Hummm right! Exactly! He was the person that made this process work, if it wasn't Doug, I probably would have ventured with a different company/source, period! By the way Doug, my dad is doing just fine, thanks young man! All the best …"

Trish Gray
Trish Gray

Trish Gray
Rocket Mortgage Sales
147 Reviews
Christina Mersereau

"Trish Gray was professional, friendly and approachable from the start of our encounter. She was very knowledgeable and answered all of my questions. Her responses were clear and easy to understand. I ...Trish Gray was professional, friendly and approachable from the start of our encounter. She was very knowledgeable and answered all of my questions. Her responses were clear and easy to understand. I really liked how personable she was too--she laughed a lot and seemed like an all-around, generally good-hearted person. My experience with Rocket Mortgage was excellent in every respect, and Trish was the one who started it off, as she was the first person I spoke with. Because of her help and support, we chose Rocket Mortgage over PNC, and I am glad we did. Trish has been responsive and helpful every time we have reached out. The company clearly has excellent training for their staff, as everyone I communicated with was terrific. Last--the deal was good too! We got the low interest rate we wanted and a reasonable payment plan. Overall, our experience with Rocket Mortgage could not have been better. Thank you to all who helped us!"

Tom Staperfenne
Tom Staperfenne

Tom Staperfenne
Rocket Mortgage Sales
147 Reviews
Lori McIntosh

"Exceptional Mortgage Experience with Tom – A True Professional! I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was ...Exceptional Mortgage Experience with Tom – A True Professional! I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him apart. One of the most impressive aspects of Tom's service was his consistent communication. In an industry where prompt and clear communication is crucial, Tom exceeded expectations. He ensured that my buyer and I were always well-informed about the status of our mortgage application, promptly addressing any concerns or questions we had. This level of transparency created a sense of trust and confidence that made the entire process much smoother. Tom's efficiency in gathering pertinent information was truly commendable. He not only understood the importance of timely responses but also took the initiative to request all necessary documentation promptly. This proactive approach eliminated unnecessary delays and showcased his commitment to providing a seamless experience for his clients. What truly stood out about Tom was his ability to maintain a positive and encouraging demeanor throughout the process. Despite facing setbacks, including losing a few offers, he remained resilient and focused on finding the best solution for us. His optimism was infectious and played a significant role in keeping our spirits high, even during challenging moments. Additionally, Tom's respect for my time as a realtor was evident in every interaction. He was incredibly efficient, ensuring that all paperwork was completed accurately and promptly. This attention to detail not only saved us time but also demonstrated his professionalism and commitment to delivering exceptional service. In conclusion, I wholeheartedly recommend Tom from Rocket Mortgage to anyone seeking a mortgage professional who goes above and beyond. His consistent communication, efficiency, positive attitude, and respect for our time made the entire experience not only successful but also enjoyable. Tom truly sets the standard for excellence in the mortgage industry, and I am grateful for the opportunity to have worked with him. -Lori McIntosh Coldwell Banker"

Jon Betcher
Jon Betcher

Jon Betcher
Rocket Mortgage Sales
146 Reviews
Diane Knapp

"Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the ...Within a few minutes of our phone call, Johathon Belcher, recognized what we were trying to accomplish by refinancing our home. He asked a few questions and within a very short time we had begun the process of our home refinance. We have used Rocket Mortgage to finance a primary and rental residence three times over the past six years. I have to say Rocket Mortgage is the only way to finance a home. And, it began with our loan originator, Jonathon. He is very professional, knowledgeable, and has an insight of a homeowner needs. From the beginning, he let us know he would be available to answer any questions that might arise as we moved toward to closing. Even though we used Rocket Mortgage in the past, Jon reviewed the Rocket Mortgage process so we understood how Rocket Mortgage works, and after signing our documents and our final closing of the loan, he called to ask how the process went, and if we were satisfied with our experience. "

Nicholas Franzone
Nicholas Franzone

Nicholas Franzone
Rocket Mortgage Sales
145 Reviews
Jay Say

"Nicholas provided a very in-depth, professional, and enthusiastic experience for me. He was passionate about obtaining the very best plan and options that catered to all of my financial needs. His ...Nicholas provided a very in-depth, professional, and enthusiastic experience for me. He was passionate about obtaining the very best plan and options that catered to all of my financial needs. His communication skills, explanation of mortgage materials and response time for any of my questions were answered right away and in high detail. In my first conversations with Nicholas, we established a set of goals and he made every effort of going above and beyond to ensure that all of my needs and goals were met. I am extremely pleased with how quick, efficient, and painless the entire process was from start to finish. This is my first time working with Nicholas and Rocket Mortgage and it will not be my last! I look forward to working with them in the future knowing that I will have a very positive experience! Thank you! "

Evan Haggerty
Evan Haggerty

Evan Haggerty
Rocket Mortgage Sales
145 Reviews
Ayah Erzouki

"I recently closed on a home purchase with Rocket Mortgage, and I have to say that Evan was instrumental in making it happen. My situation was complex, and time was of the essence. From the start, Evan...I recently closed on a home purchase with Rocket Mortgage, and I have to say that Evan was instrumental in making it happen. My situation was complex, and time was of the essence. From the start, Evan demonstrated a deep understanding of the process, guiding me through each step with clarity and confidence. He was incredibly responsive, addressing my concerns and questions promptly, no matter how small. What truly sets Evan apart is his ability to move fast without sacrificing accuracy or thoroughness. We managed to close in just 10 days—something I didn’t think was possible given the complexities of my situation. Evan’s expertise and dedication were crucial in making this happen, and I couldn’t be happier with the outcome. If you’re looking for someone who can handle the most challenging scenarios with efficiency and professionalism, Evan at Rocket Mortgage is your guy. Highly recommend!"

Jennifer Tribu
Jennifer Tribu

Jennifer Tribu
Rocket Mortgage Sales
145 Reviews
Travis Gemmell

"This was our first time working with Rocket Mortgage and Jennifer. It was an amazing experience. She was fantastic at follow up, even before we were a client. I spoke to her during the process of ...This was our first time working with Rocket Mortgage and Jennifer. It was an amazing experience. She was fantastic at follow up, even before we were a client. I spoke to her during the process of deciding what lending company I would like to use and prior to getting pre-approved. Her follow up every couple of weeks in a non aggressive way, lead me towards Rocket Mortgage and working with her. It took us a while to sell our home and she continued to check in to see how things were progressing up until the time we were ready, which was about 6 months. I work at a company were are customers are treated like Kings. The challenge is not everyone else has that same motto, which normally sets me up for a disappointment. One of my biggest pet peeves for me is having to call to find out how things are progressing and for me to do the majority of the communicating to make sure everything is ok. I did not have to do that with Jennifer. She was amazing with email and phone correspondence. I was never concerned about any step, because she either gave me an update or made sure I was comfortable with the next step. I know she was extremely busy, but she never made me feel rushed or like an inconvenience. She made the horrible process of getting a home loan a pleasant one and even enjoyable. I will always be banking with her in the future. "

Briana Miller
Briana Miller

Briana Miller
Rocket Mortgage Sales
144 Reviews
Rob JK

"Briana was an outstanding loan expert from start to finish. She made what can often be a stressful and confusing process feel smooth, clear, and manageable. From our first conversation, she was ...Briana was an outstanding loan expert from start to finish. She made what can often be a stressful and confusing process feel smooth, clear, and manageable. From our first conversation, she was responsive, patient, and incredibly knowledgeable—always taking the time to explain each step and answer all of my questions without rushing. What really stood out was her attention to detail and commitment to getting the best possible outcome. She kept me updated throughout the entire process, proactively communicated any changes, and made sure there were no surprises along the way. It was clear she genuinely cared about helping me succeed, not just closing a transaction. I highly recommend Briana to anyone looking for a reliable, professional, and personable loan expert. She goes above and beyond, and I wouldn’t hesitate to work with her again in the future."

Tracy Miller
Tracy Miller

Tracy Miller
Rocket Mortgage Sales
144 Reviews
Scott Wagner

"I’m delighted to give a review of my experience with Tracy. First of all, I want to thank Tract for timely follow up and the effort to earn my business. At the end of the day my choice to go with ...I’m delighted to give a review of my experience with Tracy. First of all, I want to thank Tract for timely follow up and the effort to earn my business. At the end of the day my choice to go with Rocket Mortgage was as much of a decision based on the rate and monthly payment as it was based on the fact that Tracy presented the idea of the best loan solution first, and was much more responsive than the banks I spoke to. Yes, even the local guys that I built up when we first talked could not keep up. As a sales professional I appreciate it when I see the harder working individual win out and that was the case here with working with Tracy. I felt confident that Tracy understood our goal and that he is knowledgeable about the industry and trends and could provide helpful consultation in areas where I am a novice. So thank you again... and I'm glad this was the choice we landed on. Anyone that needs education and direction as well as a committed, efficient, responsive individual to walk them through this process should work with Tracy. You will not be disappointed and you can trust you are making the right decision having been provided all necessary information. The End. Kindly, Scott Wagner"