Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 14 of 397
Cory Sheena
Cory Sheena

Cory Sheena
Rocket Mortgage Sales
156 Reviews
Nathan Simonini

"I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the...I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch. However, Cory quickly went to work allaying many of my concerns. He worked with me until late on a Friday night to ensure that I submitted my complete loan application as soon as possible so his team could work on it over the weekend. He was knowledgable and patient responding to a to all of my phone calls and first-time home buyer questions promptly. He was also very informed about the New York City co-op purchasing process, which is extremely complicated and not common to the rest of the country. Cory even went out of his way to make sure that I was able to apply an employer discount to my loan application that I missed in my rush to find a lender. I discovered that Rocket Mortgage was offering $1,000 in credits for employees working at my organization through a dedicated program. I was worried that I wouldn't receive the credits because I had not applied through the dedicated line, but Cory went to work and made sure that I received the discounts. I will surely recommend Cory to any of my friends or family that are looking for a knowledgable and responsive loan officer that can put their mind at ease through the loan process!"

Eric Bair
Eric Bair

Eric Bair
Rocket Mortgage Sales
155 Reviews
Connie White

"This is my 2nd experience working with Eric directly. I called him personally for both of my refinance loans because he is very informative, quick to answer questions and does not leave any process ...This is my 2nd experience working with Eric directly. I called him personally for both of my refinance loans because he is very informative, quick to answer questions and does not leave any process left undone. He's very pleasant as well! My process went extremely well without any issues. He was always available to respond and address my concerns and made me feel confident and at ease with the loan process. I think Eric is a valuable asset to Rocket Mortgage and I highly recommend him to my friends and anyone who is searching for a home loan or refinance. Eric is the reason why I continue to do business with Rocket Mortgage. I appreciate his assistance so much."

Dina Federico
Dina Federico

Dina Federico
Rocket Mortgage Sales
155 Reviews
Kisha Nelson-Baker

"Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we...Hello Dina, I am writing to express my sincere gratitude for your exceptional assistance during our recent mortgage refinance process. Your expertise and professionalism were truly remarkable, and we are incredibly grateful for your guidance and support throughout the journey. Despite previous unsuccessful attempts at refinancing, your unwavering dedication and personalized approach made all the difference. Your customer service was impeccable, and your prompt responses to calls and emails, as well as your willingness to walk us through each step of the process, were invaluable. We are delighted to have found a trusted mortgage expert in you, and we are forever grateful for your assistance. Your exceptional service has earned our highest recommendation, and we will gladly refer you to anyone seeking a seamless and successful mortgage experience. Thank you once again for your outstanding support. Sincerely, The Baker"

Sarah Phillips
Sarah Phillips

Sarah Phillips
Rocket Mortgage Sales
155 Reviews
Roger Reeves

"Sarah Kest was extremely helpful to me during the entire process from application to approval. She made me feel like a personal friend rather than a business client. She did this while maintaining ...Sarah Kest was extremely helpful to me during the entire process from application to approval. She made me feel like a personal friend rather than a business client. She did this while maintaining the professionalism required to complete the transaction in record time. I had never had a mortgage processed as fast as this one. Add to that the fact that she kept in contact regularly during the entire process, giving me the current status as the loan process progressed. After the loan was completed I still got inquiries from Sarah asking about my satisfaction. Thanks so much Sarah!"

Manal Akkari
Manal Akkari

Manal Akkari
Rocket Mortgage Sales
154 Reviews
Kcirtap Bautista

"Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted ...Manal is excellent at her job and someone who goes above and beyond her chosen field. She is someone I had the pleasure to work with who loves what she does and truly lives her passion. She assisted me and shared a wealth of knowledge to increase my credit score. Super helpful and her genuine personality shines even tho we were just talking on the phone. If I can give more than 5 stars, I will! Thanks Manal!"

Sandra Hanna
Sandra Hanna

Sandra Hanna
Rocket Mortgage Sales
154 Reviews
Kim Lombardo

"Sandra has been our mortgage specialist now for 10 years or so. She is very knowledgeable about any and all loans or refi's. If we have a question she doesn't know, she will research it and call us ...Sandra has been our mortgage specialist now for 10 years or so. She is very knowledgeable about any and all loans or refi's. If we have a question she doesn't know, she will research it and call us back immediately! She has been very trustworthy in all of our dealings with her. Everything she says is true and accurate and she doesn't sugar-coat anything. She tells us where we are at, and what the best loan or refi option would be best for us at that time. Everything she does is faster than expected- she even works early Sunday mornings for us because that's the best time for her to talk with my husband and me! It's hard to find someone you trust these days, but with Sandra, she always does what she says she will do and is completely trustworthy. Even when she is finished with her part of the loan process, we still ask to speak only to her. Not because we don't trust others at Rocket Mortgage, but we KNOW we can trust Sandra. She has become not just a mortgage specialist to us, but a very close friend! We would probably invite her over for Thanksgiving if she lived closer- she's like family now. We highly recommend Sandra to our friends and family, and have given her contact information out also."

Suzy Haddad
Suzy Haddad

Suzy Haddad
Rocket Mortgage Sales
153 Reviews
Debbie Black

" I give her 5 because there aren’t more than that! After being introduced to Rocket Mortgage by a transfer with my company, I remember thinking that was easy! So fast forward 3 years and I was ... I give her 5 because there aren’t more than that! After being introduced to Rocket Mortgage by a transfer with my company, I remember thinking that was easy! So fast forward 3 years and I was looking to refinance. Rocket Mortgage had done such a good job before, so I contacted Dana my previous banker for the refinance. She had been promoted to another position and asked if she could recommend someone? My first thought was uh oh I am going to get the newbie, and I could not get a more awesome banker than Dana, but then she introduced me to Suzy. She was not disappointing in the least and it did not take me long to figure out she was just as awesome. I started referring to Suzy as my friend in the business. The majority of our dealings were while I was overseas, and I hated to see my refinance close because she was such a pleasure to do business with. You just do not receive this kind of service anymore especially from an institution the size of Rocket Mortgage. It is usually a text or e-mail but if I had something I didn’t understand I could pick up the phone and she was there to help me understand… no matter how long it took!! I look forward to working with Suzy again in the future. Joe Black"

Dan Wright
Dan Wright

Dan Wright
Rocket Mortgage Sales
153 Reviews
Phillip Hardy

"I just got done closing a home deal in beautiful Georgetown Texas. My clients chose to use Rocket Mortgage, who were supportive throughout the transaction. Not only did they come through with an ...I just got done closing a home deal in beautiful Georgetown Texas. My clients chose to use Rocket Mortgage, who were supportive throughout the transaction. Not only did they come through with an adjusted pre-approval letter on the weekend when the original lender was non-responsive, they assisted me immediately with status information they provided to the agent representing the seller. Dan also got the loan completed and ready to rock at least a week before closing. This is important because there's nothing worse than getting surprised the day before closing with news the loan underwriter found something he didn't like. I highly recommend Dan and Rocket Mortgage who provided me with top-notch service in a timely manner."

Tj Fetterley
Tj Fetterley

Tj Fetterley
Rocket Mortgage Sales
152 Reviews
Nicholas Bono

"Very responsive. Very easy to talk to. Closed over 10 days early. And most importantly, he recommended a conventional loan that was my best option. Every other lender first suggested FHA loans they ...Very responsive. Very easy to talk to. Closed over 10 days early. And most importantly, he recommended a conventional loan that was my best option. Every other lender first suggested FHA loans they knew looked appealing but had associated costs that were hard to recognize but eventually would cost more. Once I showed the other lenders TJ's loan that I was going with, suddenly they all tried to offer me conventional loans to compete with his loan. I love that he wasn't a "salesman" and trying to get the most pay for himself, but honestly tried to do what's best for me the first time. Highly recommend TJ and Rocket Mortgage!"

Andy Bow
Andy Bow

Andy Bow
Rocket Mortgage Sales
151 Reviews
Emily O'Donohoe

"Andrew is completely excellent! We bought our home in a very competitive market where the realtors and lenders are heavily cartelized and where there is a lot of pressure to work with local lenders ...Andrew is completely excellent! We bought our home in a very competitive market where the realtors and lenders are heavily cartelized and where there is a lot of pressure to work with local lenders who allegedly are more responsive and sensitive to your needs. After checking out a few, including specific recommendations, my wife and I found that despite the distance Andrew was by far the best choice for handling our mortgage. He is more responsive than any local lender that I spoke with, his rates are better, and he was able to walk me through lots of specific and detailed questions about aspects of our paperwork that I did not find intuitive. We closed a jumbo loan on time on a very short timeframe, confident throughout that Andrew had our back every step of the way. Could not recommend highly enough."