Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 160 of 397
Donald Norvell

"I Donald Norvell having just went through a really bad experience with Loan Depot and their team of so called experts on home loans, 126 days of hell and they wanted to start the whole process over. ...I Donald Norvell having just went through a really bad experience with Loan Depot and their team of so called experts on home loans, 126 days of hell and they wanted to start the whole process over. they did not explain to me why however I wasn't going to spend anymore of my money to do what I already had spent on them .I was not going to even try to do this ever gain . MR. Andrew Johnson talked to me for about 3 to 5 minutes and I became very relaxed. I felt as if this person could help me .I gave Andrew a little information and he said he was going to call me back in a short while. Suprise as I was when he called me back whitin one hour he had a working plain for me .keep in mind that I was after a VA. loan,I spent less money with Rocket Mortgage and less paper work with Rocket Mortgage , ANDREW JOHNSON and his team completed the whole process in 26 days ,compared to Loan Depot 126 days without any results.I will recommend ANDREW and HIS TEAM ANY TIME,all of them was really greate too work with . Thank you to Andrew JOHNSON AND TEAM FOR YOUR HELP. "

Ryan

"Working with Austin was one of the best parts of our entire home buying experience. He was incredibly responsive, patient, and helpful from start to finish. Buying a home comes with a lot of ...Working with Austin was one of the best parts of our entire home buying experience. He was incredibly responsive, patient, and helpful from start to finish. Buying a home comes with a lot of questions, and Austin answered every single one quickly and clearly. I’m pretty sure he responded to text faster than anyone I know! We were out of state for part of the process, which could have made things complicated, but he went above and beyond to keep everything on track. His communication was excellent and he made what could have been a stressful process feel surprisingly smooth. If you’re looking for someone who is knowledgeable, responsive, and truly goes the extra mile for his clients, Austin is your guy. Highly recommend. Honestly, if every part of buying a home worked like Austin does, the process would be about 90% less stressful."

Maria

"I was looking to refinance my home loan and was blessed to get Willie! He has been a true profesional, honest, and takes the time to answer my questions in a timely manner wether it’s by phone, email,...I was looking to refinance my home loan and was blessed to get Willie! He has been a true profesional, honest, and takes the time to answer my questions in a timely manner wether it’s by phone, email, or text! Being in a different country, with over 8hr difference, that is what I call above and beyond! I wish every person was like him! It’s hard to really feel like someone really has your best interest and not just trying to rip you off. If you’re in the market to refinance or anything with your mortgage… ASK FOR WILLIE JOHNSON!!"

Noel Sloan

"I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, ...I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, tears on my face, and all my hope lost, he reassured me that everything would be alright and that he would be with me through the entire process, every step of the way. Phillip was not only there every single step of the way, he went WAY above and beyond what his job required. He literally worked around the clock to help me get my refinance. I have never been through a more streamlined and simple process. Everything from start to finish was exceptional and I couldn’t have done any of it if it weren’t for amazing Phillip Lofton! I am forever grateful and appreciate him and Rocket Mortgage so much for this opportunity!!! Thank you for giving me my hope back!"

S Louis

"Dinorah made my experience with Rocket Mortgage exceptional from start to end. From the very beginning of the loan process, she demonstrated an extremely high level of professionalism while ...Dinorah made my experience with Rocket Mortgage exceptional from start to end. From the very beginning of the loan process, she demonstrated an extremely high level of professionalism while maintaining a down-to-earth, approachable demeanor that made the entire experience feel comfortable and stress-free. Dinorah has an ability to combine deep knowledge with genuine relatability. She took the time to clearly explain every step of the process in a way that was easy to understand, making sure I felt informed and confident in each decision. No question ever felt like too much—she was patient, attentive, and always willing to go the extra mile to ensure clarity. What truly stood out was her consistent communication and attention to detail. She stayed ahead of every step, provided timely updates, and handled everything with precision and care. At the same time, her grounded and personable nature made what could have been a stressful process feel smooth, human, and manageable. Dinorah’s professionalism, expertise, and authentic approach set her apart. I’m genuinely grateful for the experience and would highly recommend her to anyone looking for a knowledgeable, reliable, and truly exceptional service from Rocket Mortgage."

Ray Merrill
Ray Merrill

Ray Merrill

Rocket Mortgage Sales
17 Reviews
Jeff Denniston

"Ray provided me the information I needed with efficiency yet pleasant. It was all chat based and he asked about getting in the phone and I opted out. I’ve never had a chat go so quickly and so well ...Ray provided me the information I needed with efficiency yet pleasant. It was all chat based and he asked about getting in the phone and I opted out. I’ve never had a chat go so quickly and so well done. No pressure, no salesmanship. Even when it turned out I couldn’t improve/reduce my monthly mortgage, Ray didn’t make me feel like it was a waste of his time…just courteous and efficient. And for a chat it was incredibly personable. When the time comes to dig further into my options I’ll be reaching air to Ray"

Bryan Martinez

"It was a very pleasant experience working with Mr Muller to obtain a mortgage for both a primary residence and investment property in two different states. Mr Muller really smoothed out the process ...It was a very pleasant experience working with Mr Muller to obtain a mortgage for both a primary residence and investment property in two different states. Mr Muller really smoothed out the process and was a consummate professional. He was very personable and made me feel comfortable in a sometimes stressful process. He answered all of my questions and worked all issues that came up in a timely matter. Highly recommend "

Nick Yale

"She was very positive about the loan process and when I had some difficulty with bank statements not being complete enough I knew it would get resolved with her and the other closing loan team staff. ...She was very positive about the loan process and when I had some difficulty with bank statements not being complete enough I knew it would get resolved with her and the other closing loan team staff. I am thankful to Rocket mortgage for helping secure my family home after a buy out loan was arranged by the estate attorneys which was a high interest rate instrument because the estate held the loan not me as an individual. Natalie reviewed the trust instruments and determined correctly that I was now sole owner of the home and was therefore eligible to refinance at a much lower rate of interest to allow me to not have to be forced to sell sell the property and build a permitted in-law units as well as live in the house."

Peter Nuttall
Peter Nuttall

Peter Nuttall

Rocket Mortgage Sales
17 Reviews
Dee Ann Todd

"Peter is an amazing Processor. He helped me to understand things and always had my back. With the constant changing on loan amounts, variation in types of houses, he worked tirelessly and provided ...Peter is an amazing Processor. He helped me to understand things and always had my back. With the constant changing on loan amounts, variation in types of houses, he worked tirelessly and provided excellent service. I was outbid on 8 houses and we were running short on time to make the closing when I needed it to. Peter understood my stress level and desperation, of which I did not get a house where I wanted it. It's such a housing war, when your in contention with people walking in with a wade of cash!! Give him a raise, send him and Rodney on an all expense paid vacation!! Peter is worth his weight in gold!!! Thanks Peter for all you do."

Yvette Arellano

"Thank you Morgan, I'm so glad to have spoken to you today. You have an easy way of explaining everything to me. You have the best personality and i felt so special and important. Everything was ...Thank you Morgan, I'm so glad to have spoken to you today. You have an easy way of explaining everything to me. You have the best personality and i felt so special and important. Everything was explained and you were open with fees and didn't hold back on any information. Rocket Mortgage is lucky to have you as their representative. I'm glad to have spoken to you today and I look forward to refinancing my mortgage."