Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 158 of 397
Kyle Hartford
Kyle Hartford

Kyle Hartford

Rocket Mortgage Sales
17 Reviews
Jennifer Lee

"Kyle Hartford at Rocket Mortgage was outstanding to work with. He walked me through each step of the process and clearly explained what to expect along the way. Kyle consistently kept me up to date on...Kyle Hartford at Rocket Mortgage was outstanding to work with. He walked me through each step of the process and clearly explained what to expect along the way. Kyle consistently kept me up to date on the progress of my mortgage, which made the entire experience far less stressful. I’m truly thankful for his expertise, responsiveness, and professionalism, and I couldn’t have asked for better support while purchasing my home."

Amy Causey

"I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this...I can not express how amazing Brandon has been during my refinance process. I personally am in the real estate business and this was one of the smoothest transactions I have experienced. He made this the most streamlined process. From start to finish he was available. He was not pushy, he came to me with multiple options and helped me with the pros and cons. He was accessible and even answered me after hours and on weekends. Brandon is honestly an asset to your company and I hope to work with him again."

Lajill Jones
Lajill Jones

Lajill Jones

Rocket Mortgage Sales
17 Reviews
Janice Auger

"It was a pleasure working with LaJill on my refinance! She was pleasant and friendly, very knowledgeable and provided me with accurate information. She recommended ways in which I could acquire my ...It was a pleasure working with LaJill on my refinance! She was pleasant and friendly, very knowledgeable and provided me with accurate information. She recommended ways in which I could acquire my desired cash-out amount by paying off my car loan as part of my refinance. The entire loan process with Rocket mortgage was awesome from start to finish! I would highly recommend them to anyone considering a mortgage loan! Thanks LaJill for your excellent service and timely responses!"

Joseph Kekhwa
Joseph Kekhwa

Joseph Kekhwa

Rocket Mortgage Sales
17 Reviews
Lauren Dees Erickson

"Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually ...Joseph is the reason my family was able to purchase a home before Christmas. Starting at the beginning, when I originally applied for a mortgage I was told I was approved for 1/5 of what I actually qualified for. When I called in to get clarity, Joseph kindly took the time to review the application, identified a mistake in how my income was listed and supported getting me qualified for the correct amount. Additionally, throughout the process he kept me informed, answered all of my questions, was thorough and accurate. Honestly, he made the entire experience less stressful. I would recommend him without hesitation."

Giovanni Kiti
Giovanni Kiti

Giovanni Kiti

Rocket Mortgage Sales
17 Reviews
Gwyn Beatty

"Homebuying is exciting and stressful. I am relocating from Ohio to Texas, and Giovanni assisted me with the purchase of my newly built home. He was available to me throughout the entire loan. He made ...Homebuying is exciting and stressful. I am relocating from Ohio to Texas, and Giovanni assisted me with the purchase of my newly built home. He was available to me throughout the entire loan. He made the whole process a smooth transition. He helped set my mind at ease and was readily available on weekdays and weekends (all hours). I can't even remember leaving any messages, because he always answered. He made sure all my questions were answered and informed me of what was happening/expected to happen. and never made me feel rushed. He was more than professional, patient, hospitable, knowledgeable, and thorough. He assisted me with all my inquiries/requests. Giovanni also went above and beyond to get me the best outcome for my loan, I totally trusted him, and I am still in awe with my final numbers. There aren't enough stars available on this review page to reflect the level of value of the service he provided me. In the end, he wasn't just a part of my lending team, but he felt like family. I can't thank him enough. He comes HIGHLY recommended by this consumer. Thanks again Giovanni."

Pam Barriere

"What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire...What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free. Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was seamless from start to finish. I would absolutely recommend Rocket Mortgage to friends or family members. Thank you again for making this process so smooth."

Paige Konen
Paige Konen

Paige Konen

Rocket Mortgage Sales
17 Reviews
Dean Brown

"Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs ...Paige provided exceptional service with professionalism and expertise. She demonstrated extensive knowledge and took a consultative approach, helping us find the ideal loan program to meet our needs rather than simply selling us one. Paige listened carefully to our goals and tailored a loan solution accordingly. In an era where people are often too busy, she stood out as more than just a service representative; she acted as a true financial advisor, offering guidance beyond our expectations."

Dana Hill

"Camille was very personable and tried to do her best to get things taken care of after taking over my loan mid process. I do give her 5 stars, however Dorian misled me and that I am frustrated with. I...Camille was very personable and tried to do her best to get things taken care of after taking over my loan mid process. I do give her 5 stars, however Dorian misled me and that I am frustrated with. I was clear that I did not want to buy points to get a lower rate, I have a great credit score and would not need points to get a reasonable rate because he agreed with this and quoted me a lower interest rate than our local bank I went ahead and went with Rocket. Also, Dorian had told me about some programs that would help me with lower out of pocket like rental reimbursement and using the referred realtor they sent. He did not mention those could not be stacked until much later in the process. After I did not have a choice but to move forward. Camille did get some of the points removed but even she came back with points to close which was ridiculous. The process was easy, I did like that but I could have gotten a much better rate locally and that is just my mistake for not making that choice. Camille I recommend highly, Dorian not so much and I am not sure if that is really just a Rocket Mortgage way of doing business or not so I am still on the fence with the Company itself."

Peter Lee
Peter Lee

Peter Lee

Rocket Mortgage Sales
17 Reviews
Carl Robinson

"Peter, as the lead of his team, is a totally competent and efficient person at what he does. I've dealt with numerous mortgages and property purchases over my lifetime, and I've never dealt with a ...Peter, as the lead of his team, is a totally competent and efficient person at what he does. I've dealt with numerous mortgages and property purchases over my lifetime, and I've never dealt with a loan officer or the like whom I would consider as fully competent, thorough, and organized as they should be..... that is until working with Peter. Everything he did was efficient, thorough, and in the proper order. For instance, he (and Rocket) made sure the appraisal was done to justify the loan from that end before a hard credit check pull was done. In the past it's always been the opposite, often with my credit score getting dinged but an appraisal coming in different that anticipated, and having to redo the loan applications or dropping them and moving on to another more competent lender. Peter is the epitome of what a loan processor/officer should be. I consider a loan officer to be more important than the underwriter, because the underwriter makes their decision based on what a loan officer presents to them. Peter not only know what he's doing, including the ins and the outs, but he intimately understands what he's doing, and it reflects in the outcomes of the underwriters final decisions to approve a mortgage. Thank you so much, Peter, for a job well done. Oh, so I don't forget, Wendy, the mobile Notary who handled the closing signings for us out where we live, was a huge help, and was thorough in her handling of the documents."

Noel Sloan

"I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, ...I started my refinance at an extremely low point in my life. I had given up all hope that a refinance actually working out for me was in my future. From the moment I spoke to Phillip on the phone, tears on my face, and all my hope lost, he reassured me that everything would be alright and that he would be with me through the entire process, every step of the way. Phillip was not only there every single step of the way, he went WAY above and beyond what his job required. He literally worked around the clock to help me get my refinance. I have never been through a more streamlined and simple process. Everything from start to finish was exceptional and I couldn’t have done any of it if it weren’t for amazing Phillip Lofton! I am forever grateful and appreciate him and Rocket Mortgage so much for this opportunity!!! Thank you for giving me my hope back!"